I seen the plugin is a few WordPress version out of date, can i be confident that you are maintaining this plugin?

Also is there a pro/paid version?

Thanks
Steve

However, I have an observation. I noticed that switching from pending payment to my custom order status (shipped) didn’t affect stock levels, even though it was marked paid in the order status settings. (Stock levels only decrease when I change to either Processing or Completed.)?

Also, just curious, does this plugin work with email customizer plugins like Decorator?

Thanks again for this plugin. Keep up the good work!

I have a Woocommerce site that is not keeping the stock levels at the correct number

I am using ATUM inventory plugin and they don’t think the issue is with their product

When items are updated via a Purchase Order, as soon as a customer buys one of those items, the stock level shown (both backend + frontend) is the number it was before the PO update

I then manually adjust the stock level and save it
The shown stock level is correct (both backend + frontend)

Then when item is purchased again, it reverts to the pre-PO number

I have no idea why this is happening, nor how to identify what is causing the issue

Thank you for your time

Regards, Henxiaoyi

For some reason, when I try to change the stock so it doesn’t measure stock levels by variant – but just shows all variants as ‘in stock’, it never saves, so always is listed as ‘out of stock’ unless I put a quantity on the variant?

Any advice?

We use the standard WooCommerce stock tracking and every time a customer places an order an order note is generated that shows “Stock levels reduced:…” with a bunch of stuff we don’t even need to see. Is this something we can easily disable?

Regards,

Bryan

For example: boxes. Say I wanted to keep track of the stock levels of the boxes that I use to package products whenever someone orders products. Is there a way to do that in WooCommerce?

In example, we’ve had half a dozen cases now of user A purchasing the last stock of an item, but then later on the system reverts the stock to the old value.

User A buys a product and the order shows ITEM STOCK 1->0 and then a few hours/days/weeks later there will be a second order showing ITEM STOCK 1->0 for that same item.

This has occurred a number of times now and is causing huge issues for the store. I can’t figure out what would cause it, and since it’s completely random it’s not possible to really replicate.

Any solutions or advice would be appreciated.

I recently encountered a stock problem where two users were able to make a purchase of an item that only had 1 in stock.

The purchases were made 20 minutes between each other, so it isn’t like the database should have been struggling to write the values correctly.

Order 1: 3:08pm – Product (#25392) 1->0
Order 2: 3:29pm – Product (#25392) 1->0

This was a product drop and there were a number of people on the site at the time, but there were 3 cases of this among a few dozen orders.

I wanted to get some thoughts about how I could go about debugging and resolving this, it caused massive issues with us needing to contact customers and tell them that we couldn’t fulfill our order.

We are not using any payment gateways – as all orders have to be paid via EFT manually. The stock levels should always reduce once the customer confirms their order on the checkout screen.

We’re just using a single database, we only get a few hundred visitors a day.