I renewed my support license and submitted a ticket but haven’t heard any reply. It’s been almost a week now. I feel like that was $25 misspent. I really need to get this working again for my client. Please help.
]]>Thanks for a great plugin. I have moved a website and its domain to a new server and I need to reconfigure the SMTP settings in the plugin but I just cannot find how to do that. Once configured it seems impossible to reconfigure the settings if needed.
]]>I have been experiencing a problem ever since I got a wordpress website. The problem being that customers aren’t receiving order confirmation emails. I have contacted my host provider to ensure SMTP settings are valid, installed Postman SMTP and all test emails are successful.
So far the Postman SMTP has sent 3000+ emails so it looks like they are going out no problem. But I’m still getting complaints.
I’m not sure where this problem lies but I presume it’s a woo commerce related issue. Is there a limit to the number of emails I can send in a given time period?
This is the system report as per post requirements:
### WordPress Environment ###
Home URL: https://driphacks.com
Site URL: https://driphacks.com
WC Version: 2.6.4
Log Directory Writable: ✔
WP Version: 4.6.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
### Server Environment ###
Server Info: Apache
PHP Version: ❌ 5.4.45 - We recommend a minimum PHP version of 5.6. See: How to update your PHP version
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 4000
cURL Version: 7.45.0
OpenSSL/1.0.1e
SUHOSIN Installed: –
MySQL Version: 5.6.32
Max Upload Size: 100 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 2.6.4
:
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ✔
### Active Plugins (27) ###
Advanced CSS Editor: by Hardeep Asrani – 1.0
Akismet: by Automattic – 3.2
Code Snippets: by Shea Bunge – 2.7.2
Contact Form 7: by Takayuki Miyoshi – 4.5
Custom My Account for Woocommerce: by phoeniixx – 1.2.3
Forget About Shortcode Buttons: by Designs & Code – 1.1.2
Instagram Feed: by Smash Balloon – 1.4.6.2
Jetpack by WordPress.com: by Automattic – 4.3.1
Min and Max Quantity for WooCommerce: by BeRocket – 1.0.2
Postman SMTP: by Jason Hendriks – 1.7.2
Simple Custom CSS: by John Regan
Danny Van Kooten – 3.3
Compress JPEG & PNG images: by TinyPNG – 2.1.0
Unite Gallery Lite: by Valiano – 1.7.29
Visual Form Builder: by Matthew Muro – 2.9
Woo Extra Flat Rate: by Multidots – 1.2.2
WooCommerce Print Invoice & Delivery Note: by Triggvy Gunderson – 4.1.5
WooCommerce DYMO Print: by WP Fortune – 2.5.5
WooCommerce SagePay Form and SagePay Direct Gateway: by Add On Enterprises (Andrew Benbow) – 3.3.3 – 3.3.6 is available
WooCommerce Product Add-on: by Najeeb Ahmad – 2.2
WooCommerce Stock Manager: by Vladislav Musílek – 1.0.9
WooCommerce: by WooThemes – 2.6.4
WooSidebars: by WooThemes – 1.4.3
WooCommerce Helper: by WooCommerce – 1.7.1
WP Simple Paypal Shopping cart: by Tips and Tricks HQ
Ruhul Amin – 4.2.6
WP-Mail-SMTP: by Callum Macdonald – 0.9.5
WP Support Plus: by Pradeep Makone – 7.1.2
WP Symposium Pro: by Simon Goodchild – 16.08
### Settings ###
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
### API ###
API Enabled: ✔
### WC Pages ###
Shop Base: ❌ Page visibility should be public
Basket: #54 - /your-cart/
Checkout: #74 - /checkout/
My Account: #75 - /my-account/
### Taxonomies ###
Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
### Theme ###
Name: Relia
Version: 1.0.7
Author URL: https://smartcatdesign.net
Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Overrides: relia/woocommerce/archive-product.php
relia/woocommerce/single-product.php
Thanks for any help, much appreciated!
]]>I am having trouble setting up email the way I want. I understand this may be due to lack of understanding exactly how wordpress/godaddy email works, but lets give it a shot.
My website is FunnyFoolish.com. My goal is to have email accounts for myself and fellow amdinistrators, as well as general website emails. Examples:
[email protected]
[email protected]
[email protected]
[email protected]
etc.
I would like to be able to access the email accounts through my website. For example, I log on to funnyfoolish.com and my dashboard using my username and password, and I have an option to access the [email protected] email from my dashboard. I also want [email protected] forwarded to the ksbaker account.
I tried using the settings given by GeoffreyG in this thread though it seems I must be missing something as I recieved a boolean (false). Specifically I did the following.
- From Email:
[email protected]
- From Name:
Funny Foolish
- Mailer:
"Send all WordPress emails via SMTP."
- SMTP Host:
smtpout.secureserver.net
- SMTP Port:
80
- Encryption:
"No encryption."
- Authentication:
"Yes: Use SMTP authentication."
- Email:
[email protected]
- Password:
***********************
Even if this had worked though, I don’t see how it helps me with the other email accounts I would like to set up, since there is only an option to link a single account under settings > email from my dashboard.
I have been able to set up all email accounts on there own, where I login from the godaddy workspace. However it seems that those do not allow email forwarding. If I want that I must set up the email in such a way as it is ONLY a forwarding account and I have not been able to send messages from that email if it is set up as forwarding.
Please kindly describe in detail if I am wrong in how I think wordpress/godaddy email is able to work, and thank you for any assistance.
]]>1) Install the WP-Mail-SMTP plug-in. Activate it.
2) Enter your From Email and Name
3) Setup the Mailer settings as follows:
Mailer:
* Use the PHP mail() function to send emails.
SMTP Options
SMTP Host: relay-hosting.secureserver.net
SMTP Port: 25
Encryption:
* No encryption.
Authentication:
* Yes: Use SMTP authentication.
4) Enter your valid email account credentials.
Username:
Password:
5) Update options.
6) Send test mail. You should get this result:
Test Message Sent
The result was:
bool(true)