• My site language is “English (United States).”
• My user language is “Site Default.”
• The language of the order for which I want to write a PDF invoice is English.
• The language of the customer is English. The customer also registered as a user with English as his language.
• English is also my multi-language site’s primary language in the Polylang plugin.
• All admins use “Site Default” as their language.

WP Overnight‘s instruction page about languages (https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/how-is-the-pdf-language-determined/) says:

“Documents in the front-end and the ones emailed to the customers will always be in the site language Settings > General > Site Language.”

As I said, my site language is English, but all PDF invoices are in Estonian. See attachment.

• I have changed the site language to another and then returned to English.
• I have changed the user language from the default and moved it back to the default.
• I have uninstalled and installed the “PDF Invoices & Packing Slips for WooCommerce” application.

Nothing above helped. All PDF invoices from different countries made in different languages are written in Estonian.

Then, I deactivated Polylang, and finally, your application started writing invoices in English, the site language. But, of course, I cannot keep Polylang deactivated on my 21-language page only to switch PDF invoice language from Estonian to English!

A bug causes this problem. It is not just a case of me being a stupid user.

I understand that normal free version user help requests belong to this forum, but I’d like to know why WP Overnight wants me to publish this bug rather than handle the case privately by email. Instead of asking for more information and fixing the bug, they just directed me to this forum to make it public and stopped answering. As a business owner, I find it wiser to correct a bug behind the doors between a service provider and a helpful customer who reports it directly instead of asking a customer to publish it to everyone, which creates a bad will for the service provider.

The bug is in the synchronization between WP Overnight’s app and Polylang, and you should fix it. You may need to co-operate with Polylang. I would happily give WP Overnight and Polylang access to my page to help fix the bug. Still, I would have been happier if WP Overnight had taken my concern more seriously when I approached the company directly by email. I can only give my site’s login and password privately on emails that WP Overnight stopped answering. So, what should we do next?

I liked the free version of “PDF Invoices & Packing Slips for WooCommerce” and was considering buying it, but why would I buy a license if it does not function and WP Overnight is not interested in error reports?

Even though I have spent a disproportionate amount of time trying to get WP Overnight’s attention, I am still interested in the program and will give it a chance if I get help. If I weren’t interested, I would not have written numerous emails to the company and not this forum post.

Can it be changed so that the localization is consistent? Additionally, can it be changed to honor the User Profile language instead of defaulting to the Site Language?

Thanks very much,

I hope you are doing great today!

I just installed the latest version of wordpress (6.1.1) and surprisingly I can’t find the “site language” option in setting (general) and also “language” option in edit profile.
would you help me with this please?

thank you so much in advance

We would need your help in the following case.
We are using TranslatePress plugin on our WooCommerce based site, and we would like to have the following use case working:
?When user just logged in to the site, site must be displayed in the preferred language of the user. Note: Preferred language is provided by the user during the registration procedure and saved into the database!”
Please assist us what could be the right solution in this case. Any help, url-, document link is appreciated.

Thanks in advance, Norbert

I have already tried to set the English language and save … after that, I have setted again site language to Italian, but nothing has changed.
Is it possible to solve this problem

Ex: Edit profile > Select site language: EN/RU from (site.domain/user/name/?um_action=edit).

In Edit Form not found ‘field’ for change language.

Do you understand me?