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Images not loading in Safari when ‘Lazy-loading’ is activated

Theo Platica — Mon, 21 Nov 2022 11:14:00 +0000

Hi Frank,

It only happens in Safari: when ‘Lazy-Loading’ is activated, some images won’t load. If I deactivate the ‘Lazy-Loading’, it works fine.

If I ask Short-Pixel, they will send me to you for troubleshooting this.

What do you think is wrong?

PNG > JPEG or JPG

Tatiana — Fri, 17 Jun 2022 03:28:27 +0000

Hello, I have about 700 images in my media library currently.

In an effort to increase my pagespeed, I wanted to change my images from PNG > JPEG. After pressing the button to do this under settings, I tried re-optimizing my images but the PNG images were not converted to JPEG images.

Questions I have:
1. Do I have to go in manually to do this?
2. How would I do this then?
3. Is there an easier way?

For the dandelion picture, it did convert from PNG > JPG. I don’t know what is happening to my older images for that reason.

I would appreciate any help you can give me.

Thanks,
Tatiana

Images not inserting/displaying at full size

infinetaste — Tue, 24 Aug 2021 01:44:24 +0000

I’m having an issue with the images on my blog. Before uploading them I have sized them to be 1200 pixels wide and under 250 kb. When I upload them into my media library on wordpress they are showing the correct dimensions. However, when I insert them full size into my blog post they are showing up much smaller.

Ex: one image is showing in my media library as 1200 × 803, but when inserted into the post at full size it is displaying as 924 x 618.

I do use the plug-ins short pixel and WP Rocket if you think those might be affecting my images. Though, I know with short pixel, the dimensions are displaying as the correct size in the media library after short pixel has optimized them.

I’m out of ideas, so I’d appreciate any insight.

autoptimize plugin

teresa82 — Mon, 01 Mar 2021 19:44:03 +0000

hi,
i got an email about shortpixel / autoptimize changing their financial policy.
Is this a valid email?
please advise.
regards.

Image optimization

yashsharma1 — Wed, 24 Jun 2020 05:48:38 +0000

I was running wp smush free version, it is good But the thing is free version doesn’t compress images which can help my website to get faster. So i started running short pixel too
So my problem is can i run these two plugins at the same time
If not any other suggestions to help this out please
Thanks a lot

webp with cloudfront

phildo2018 — Wed, 27 Nov 2019 11:37:07 +0000

Hello,

I have a cloudfront CDN and it works fine so far. Now I used shortPixel to create webp images from my existing files.

I have also aded *.webp as a file format and the path where the files are saved.

Screenshot of configuration

WordPress still shows the original JPG or PNG files that were deployed at the beginning.

Can you please help me?

Horrible Experience!!!

arnaudkuh — Wed, 29 Aug 2018 00:32:44 +0000

This plugin completely ruined my site. I had to re-upload all photos and customer support is the worst ever.

They charged me twice, the first time never activating my plugin for upload. Then refused to refund me and take a week to respond to any message. The compression rate of this plugin ruined my site. Garbage!Too bad there isn’t an option for 1 zero stars, one is too much.

BEST customer support

senordeer — Tue, 24 Oct 2017 20:00:01 +0000

I was beyond impressed with the support I received from Short Pixel. I had a question regarding image resolution and they responded immediately, Alex must have spent hours helping me out. This is one of the best optimization plugins I have found and I am so grateful – you won’t be disappointed.

Excellent support and optimization

Erin — Sat, 03 Jun 2017 15:22:47 +0000

Not only did this plug in help speed up my site and maintain the quality of my images, the support is AMAZING. I had detailed questions about how my site was functioning with retina, and the team patiently explained the technology and helped walk me through the best way to optimize my images. I’ve tried several other image optimization plugins, and this one is the best BY FAR!

Great and personalized support

dhananjay23 — Mon, 06 Feb 2017 13:19:32 +0000

I am a happy user of Short Pixel.Recently there was some issue with the Short Pixel plugin. I asked for support and Alex and his team helped me resolving the issue in 24 hours. Many thanks to them.It is the timely service that makes the difference. I highly recommend Short pixel plugin and wish Alex with his team all the best.
Regards.
Dhananjay Pathak