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Mensagem de reembolso em pedidos sem solicita??o

an0nbr — Sun, 26 May 2024 23:51:37 +0000

Está acontecendo muito, por favor consertem esse bug, é um bug sério.

Enviei email já, outros usuários também, mas até agora nada..

Cannot do refund – grayed out!!!!

theorypleeb — Sat, 20 Apr 2024 17:44:07 +0000

Trying to give a refund but the field is all grayed out. It’s always worked before but doesn’t now.

I saw someone else was having this problem but updating and clearing the cache helped them… that didn’t help me. I tried from multiple browsers and have cleared the cache.

Mensagem de reembolso em pedidos sem solicita??o

renandepaula — Fri, 19 Apr 2024 17:25:19 +0000

Oi pessoal, estou com um problema no plugin do paypal que após a atualiza??o come?ou a enviar mensagens para os clientes informando sobre o reembolso do pedido, mesmo sem a solicita??o dos compradores ou nossa.

No painel dentro do paypal, n?o existe nenhuma informa??o do reembolso dos pedidos em quest?o.

Esse erro come?ou logo depois da atualiza??o do plugin 1.5.0 e do Woocommerce para vers?o 8.8.2 e wordpress 6.5.2.

O mais estranho é que as transa??es que ele informa sobre reembolso no pedido, n?o existem como pedidos do Woocommerce.

Cannot issue refunds

empyreal24 — Wed, 10 Apr 2024 00:38:29 +0000

Hello, I just created a new ecommerce website and I was testing everything to make sure it works. I made a purchase of my product on my own card to ensure everything worked and then it did. Then I had my girlfriend order a product to double check. After she ordered, WooPayments was disabled on my website as Stripe decided my account needs to be reviewed. I received an email today saying that the review is complete and I passed so I should be able to accept payments again. However, WooPayments is still disabled on my website. In the meantime I wanted to refund the test orders me and my girlfriend made, however, I am receving the following error when attempting to do so:

A refund of?23.44?failed to complete: Error: Could not process the account.

Please help me resolve this

My Account > Orders (Testing)

mmk175 — Wed, 13 Mar 2024 15:20:34 +0000

Hi there,

So I am trying to write up some content on the “request a refund” for my customers but I cannot see a recent test order I placed on my site within the

My Account > Order

section of the site.

Maybe test orders are not visible in this way but I was just curious.

Note: I tried searching for this answer but all I get is content relating to people wanting a refund for the woocommerce plugin.

Reimbursement invoices

maryrestrepoc — Thu, 01 Feb 2024 11:49:00 +0000

Hello, I wanted to know if your plugin can generate the refund invoice and have it have the same purchase invoice number or have different numbers (invoices and credit notes) and have a negative value.

Thanks.

Buyer Beware

mrpassenger — Wed, 31 Jan 2024 16:33:58 +0000

Every respectable plugin maker provides a refund period so you can try it out to ensure it works for your situation. Not these scammers. Instead they demand you buy a second plugin to get the functionality you need.

Avoid. Especially if you need multi currency support.

Refunds not considered

ansondavid — Fri, 13 Oct 2023 07:06:47 +0000

In Customer Order History page (?page=oshwoo-order-history-t1&cid=) the total does not consider refunds and therefore is showing “misleading” value.

WooCommerce refund is not calculating the correct amount due to discount

louist95 — Wed, 14 Jun 2023 12:32:59 +0000

For my our WordPress platform we are using WooCommerce. When making a refund, the calculations for the amount that needs to be paid back to the customer are automatically done based on the items being refunded.

However, we also have a few bulk cart discounts configured (E.G. cart size >200 EUR will get a flat 10 EUR discount, up to a cart size of 399 EUR).
When calculating the refund, I am unable to process these discounts in any way. I can not add a negative value in the line for discounts, so I am either forced to refund the customer more than they have paid for (as they will also be refunded the discount), or compensate in a different way by not refunding all items. Either of these options are not acceptable for us.

Attached below an image of what I am talking about. As you can see the discount (row with negative values) is the exact difference between the amount to be paid (automatically calculated) and the amount received from the order.

Thanks in advance for any and all help! I am clueless myself, so willing to try any suggestion.

View post on imgur.com

Unable to issue refund with woocommerce and stripe express

jj2345 — Mon, 17 Apr 2023 21:19:48 +0000

Hello, when I issue a refund in woocommerce, when I believe I then have to go to my payment gateway, which is stripe express, to issue the actual refund. However I cannot see how to do this. In woocommerce I press the buttom that says ‘issue refund of ….via woocommerce payments’, but this does not actually issue a refund. When I researched this with stripe it says to go to the payments tab, but maybe its because I have stripe express, there is no payment tab?! I have absolutely no idea how to issue a refund. I also want this to be as easy as possible for me and am wondering if stripe is just not a good platform and I should use something else?

Many thanks!