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No Support…

jetaimecherie — Fri, 26 Jan 2024 01:26:45 +0000

“If Menu” plugin was great in the past, but i bought add-on “More Visibility Rules” for using RCP membership levels, which one doesn’t work due to obsolescent code… I can confirm that because i fix it after several hours of work…

Very handy for Restrict Content Pro + Divi

Dave — Wed, 03 Jan 2024 13:08:08 +0000

Happy to have come across this plugin, which we use for a Divi site in combination with Restrict Content Pro (RCP).

RCP can hide content based on user-role or membership-level by placing it between shortcodes. This works within text-modules, but not with other modules or for larger parts of a layout such as rows or sections.

But with the Content Visibility for Divi Builder plugin we can now hide whatever Divi element we like in combination with RCP’s way of restricting content in template files.

So for example we can add a boolean expression in the visibility field to only show content to members with level ID 3 OR admins:

in_array( 3, rcp_get_customer_membership_level_ids() ) || current_user_can( 'manage_options' )

Very handy and works really well.

Thank you!

Add bulk users

simndhl — Mon, 25 Dec 2023 18:02:17 +0000

I have a membership level called Lead in RCP plugin, now I already have around 10000 users, I want to bulk add the membership level Lead to all users. If I try from the users section I get 524 error as timeout. How can I do that?

More thorough Stripe payments integration

Joe — Tue, 28 Nov 2023 17:11:09 +0000

We recently changed from processing payments via Paypal with Restrict Content Pro, and now use Stripe integration. All set up and working as expected, but it just seems… not quite finished?

We hoped the integration would look like a usual familiar Stripe checkout as seen on other e-commerce sites, where you can use any of the payment methods setup within Stripe itself. For example we’ve setup Apple Pay, bank transfers as well as credit card payments… yet all that’s available is a name and credit card field. It doesn’t feel like an authentic Stripe checkout experience which may put users off.

Advice from RCP support was to write a custom gateway. Writing a custom gateway for what works in this way already via Paypal, yet not for Stripe, is somewhat too much to require a customer to complete, especially for a paid plugin. I’m unsure why RCP set it up with a button for PayPal which pops up an official PayPal window for the various payment options, but not the same for Stripe. It would be good to have the option for an in-page native experience or an external official Stripe checkout.

If anyone else has customised the Stripe payment checkout process do let me know.

From support:
“While Stripe does have an integration with Apple Pay etc., unfortunately, the RCP integration with Stripe does not. To achieve this end, you would need a customized version of Stripe. We do have a Gateway API that supports custom integrations. See:?https://help.solidwp.com/hc/en-us/articles/360052351054-Payment-Gateway-API“

RCP Rules do not work

agelfand — Wed, 15 Nov 2023 16:28:14 +0000

We purchased the More Visibility Rules premium addon so we could set show/hide rules based on RCP membership level. It does not work at all. Have contacted support several times and no answer. I see numerous posts in this forum complaining that RCP rules don’t work and no response from the plugin developer. Is anyone supporting this addon?

I told RCP Support not to recommend this plugin based on my experience thus far.

RCP failed payment issues

smeckdesigns — Wed, 30 Aug 2023 11:14:10 +0000

Hi,
We just got a helpdesk ticket from a customer who tried to create an account (using the Restrict Content Pro plugin, paying using the pronamic plugin), had a bank issue when paying and decided to pay later.
After some testing on our end it turns out that when you fill in the form to create an account, but cancel the payment, several things seem to go wrong.
First off, the account is created and can be used despite not paying. And during the exact moment the payment has failed the account is set to pending and then directly to expired despite never being activated.
Futhermore, when the customer wanted to resume payment, the signup discount was removed from the price and they had to pay the renewal fee instead of the signup fee.

To be clear, the account is not set to active, so they still can’t see the restricted content, but disappearing signup discount and renewal costs instead of signup is quite a big issue since we offer a 50% signup discount.

The RCP plugin support redirected us to the pronamic plugin for potentially being at fault. Is there any way to fix this issue?

Members ONLY discount coup

jaynegiordanella — Sat, 01 Jul 2023 10:01:07 +0000

Hi,

I have membership levels set up on my site. All good there. I have a product (a fee entry for an event) on Woo Commerce. Anyone can buy this ‘product’ however I would like to ONLY offer my members a discount. This is where my problem lies. I create a coupon code via Woo Commerce and select the RCP members that coupon is applicable to under ‘ RCP Member Discounts’ and also select at the bottom ‘Active members only Check this box to allow only active members to use this coupon. Useful for preventing other buyers from using it manually.’

Here’s what happens, if a member logs on, all is good, the code gets automatically applied before checking out, even if I enter the code manually it works. However if not a member and click to add product to basket, the discount is not automatically applied, which is good also BUT IF I enter the code into the code box it gets accepted! I don’t want this to happen because if a non-member finds out the code then they can get the discount applied and it is only for my members (because I want to give special treats to my members!!).

What do I need to do?

Also, it may be worth mentioning that after I have ticked the options in the ‘RCP Member Discounts’ tab and clicked button update. If I return back to it later, as edit coupon, all the boxes are showing unchecked. ???

Can anyone offer some light at the end of tunnel?

Database error: ‘wp_rcp_memberships’ doesn’t exist

Joe — Mon, 22 May 2023 16:01:11 +0000

We’re seeing the following error in our error log. Our database prefix is not wp_ so it seems that’s what’s causing the confusion. Any help to fix this please? Thanks.

[22-May-2023 13:01:57 UTC] WordPress database error Table 'mywebsite.wp_rcp_memberships' doesn't exist for query SELECT * FROM voUS_rcp_memberships m INNER JOIN voUS_restrict_content_pro r
				ON m.object_id = r.id
				WHERE m.status = 'active' AND m.disabled = 0 AND m.gateway IN ('free','manual')
				AND r.price = 0 AND m.customer_id NOT IN (
					SELECT customer_id FROM wp_rcp_memberships WHERE status = 'active' AND gateway NOT IN ('free','manual') and disabled = 0 GROUP BY customer_id
				) made by do_action('wp_ajax_nopriv_stellarwp_telemetry_send_data'), WP_Hook->do_action, WP_Hook->apply_filters, RCP\StellarWP\Telemetry\Telemetry\Telemetry_Subscriber->send_telemetry_data, RCP\StellarWP\Telemetry\Telemetry\Telemetry->send_data, RCP\StellarWP\Telemetry\Telemetry\Telemetry->get_send_data_args, RCP\StellarWP\Telemetry\Data_Providers\Debug_Data->get_data, WP_Debug_Data::debug_data, apply_filters('debug_information'), WP_Hook->apply_filters, RCP_Telemetry->add_rcp_info_to_telemetry, RCP_Telemetry_Info->total_free_customers
[22-May-2023 13:01:57 UTC] WordPress database error Table 'mywebsite.wp_rcp_memberships' doesn't exist for query SELECT m.customer_id FROM wp_rcp_memberships m
				INNER JOIN wp_rcp_customers c ON m.customer_id = c.id
				WHERE status IN ('expired','cancelled') OR m.customer_id IN (
					SELECT m.customer_id FROM wp_rcp_memberships m INNER JOIN wp_restrict_content_pro r
					ON m.object_id = r.id
					WHERE m.status = 'active' AND m.disabled = 0 AND m.gateway IN ('free','manual')
					AND r.price = 0 AND m.customer_id NOT IN (
						SELECT customer_id FROM wp_rcp_memberships WHERE status = 'active' AND gateway NOT IN ('free','manual') and disabled = 0 GROUP BY customer_id
					)
				)
				GROUP BY m.customer_id; made by do_action('wp_ajax_nopriv_stellarwp_telemetry_send_data'), WP_Hook->do_action, WP_Hook->apply_filters, RCP\StellarWP\Telemetry\Telemetry\Telemetry_Subscriber->send_telemetry_data, RCP\StellarWP\Telemetry\Telemetry\Telemetry->send_data, RCP\StellarWP\Telemetry\Telemetry\Telemetry->get_send_data_args, RCP\StellarWP\Telemetry\Data_Providers\Debug_Data->get_data, WP_Debug_Data::debug_data, apply_filters('debug_information'), WP_Hook->apply_filters, RCP_Telemetry->add_rcp_info_to_telemetry, RCP_Telemetry_Info->total_no_membership_customers

Crashes my site

paulcayton — Fri, 12 Aug 2022 20:54:46 +0000

Hi,

Every time I try to update the plug in it totally crashes the site – help please.

Thanks
Paul

Fatal error: Uncaught Error: Class "RCP\PUE\Provider" not found in /homepages/35/d4296289446/htdocs/wordpress/wp-content/plugins/the-events-calendar/common/vendor/lucatume/di52/src/tad/DI52/Container.php:484 Stack trace: #0 /homepages/35/d4296289446/htdocs/wordpress/wp-content/plugins/the-events-calendar/common/src/Tribe/Container.php(288): tad_DI52_Container->register('RCP\\PUE\\Provide...') #1 /homepages/35/d4296289446/htdocs/wordpress/wp-content/plugins/restrict-content/core/includes/class-restrict-content.php(196): tribe_register_provider('RCP\\PUE\\Provide...') #2 /homepages/35/d4296289446/htdocs/wordpress/wp-content/plugins/restrict-content/core/includes/class-restrict-content.php(185): Restrict_Content_Pro->__construct() #3 /homepages/35/d4296289446/htdocs/wordpress/wp-content/plugins/restrict-content/core/includes/class-restrict-content.php(117): Restrict_Content_Pro::setup_instance('/homepages/35/d...') #4 /homepages/35/d4296289446/htdocs/wordpress/wp-content/plugins/restrict-content/restrictcontent.php(242): Restrict_Content_Pro::instance('/homepages/35/d...') #5 /homepages/35/d4296289446/htdocs/wordpress/wp-includes/class-wp-hook.php(307): RC_Requirements_Check->bootstrap('') #6 /homepages/35/d4296289446/htdocs/wordpress/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #7 /homepages/35/d4296289446/htdocs/wordpress/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #8 /homepages/35/d4296289446/htdocs/wordpress/wp-settings.php(461): do_action('plugins_loaded') #9 /homepages/35/d4296289446/htdocs/wordpress/wp-config.php(88): require_once('/homepages/35/d...') #10 /homepages/35/d4296289446/htdocs/wordpress/wp-load.php(50): require_once('/homepages/35/d...') #11 /homepages/35/d4296289446/htdocs/wordpress/wp-blog-header.php(13): require_once('/homepages/35/d...') #12 /homepages/35/d4296289446/htdocs/wordpress/index.php(17): require('/homepages/35/d...') #13 {main} thrown in /homepages/35/d4296289446/htdocs/wordpress/wp-content/plugins/the-events-calendar/common/vendor/lucatume/di52/src/tad/DI52/Container.php on line 484

Says Plugin Is Not Installed: Restrict Content Pro

Jason Ryan — Fri, 12 Aug 2022 13:05:41 +0000

Hello –

Just dropping by to let you know that the plugin Restrict Content Pro is not being recognized by your plugin as being installed and active on the website.

Thanks