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Excellent Support and a Great Plugin!

officebiovitgroup — Tue, 18 Mar 2025 14:00:57 +0000

I’ve been using The Plus Addons for Elementor while building my WooCommerce shop. Whenever I’ve run into issues, their support team has been extremely helpful — they respond quickly, give clear instructions, and actually solve the problems that come up for me. They’re even having their developers look into more complex things, which shows how dedicated they are.

Overall, I’m really happy with both the plugin and the support team. Highly recommended!

Amazing Plugin with Outstanding Customer Support

SlimZombie — Tue, 28 Jan 2025 17:14:24 +0000

I recently started using WP Travel Engine, and I have to say, it has exceeded my expectations! Honestly, I didn’t anticipate getting any customer support since I downloaded the plugin via Envato Elements, which doesn’t include support in the license. However, the customer service team surprised me. I sent just one email regarding an issue, and to my surprise, they responded very quickly and resolved the issue immediately.

A special shoutout to Manjil for the swift and efficient assistance—thank you for going above and beyond!

As for the plugin itself, it’s fantastic. It’s incredibly user-friendly, easy to set up, and it makes managing and showcasing tours on my website effortless. Not only does it look great, but it also provides a seamless experience for visitors, allowing them to browse and book their favorite tours without any hassle.

Fantastic Support and Quick Response!

adyk666 — Sun, 05 Jan 2025 17:21:31 +0000

Fantastic Support and Quick Response! I recently purchased Better Payment and requested the addition of the Romanian Leu (RON). The team was incredibly responsive and released an update in no time. Everything is working as expected now, and I appreciate the fast and professional support.Highly recommend this plugin for both functionality and customer service!Thank you for the great experience!

Excellent Support – Problem Solved Swiftly

racskaia — Sun, 17 Nov 2024 16:56:54 +0000

I had a complex issue with importing properties using WP All Import, where only partial data was loaded due to an incorrect setting. The support team quickly identified the misconfiguration and guided me to adjust the settings appropriately. Their prompt and clear communication not only resolved my issue but also provided valuable tips for handling future imports and avoiding duplicate entries. I’m highly impressed by the expertise and helpfulness of the support team. Highly recommended!

This is the best Gallery filter I’ve used and its FREE!

caroline010 — Mon, 23 Sep 2024 17:02:53 +0000

I’m loving this gallery, it has so many options and is very easy to use. i tried many others before settling on this one and I’m very happy with my choice!

Also the team has a quick support and answer you back with any enquiries you may have in no time. Thank you very much!

Caroline.

Excellent Support Right from the Start

trython — Tue, 20 Aug 2024 12:45:26 +0000

I’ve just started working with Tutor LMS and am still in the process of setting up my site, but I can already say that the support has been outstanding. The customer service team responded quickly and helpfully to all my questions, even the smallest details. This level of support is crucial when implementing a new system, as it gives me confidence that everything will run smoothly. If the support is this good from the beginning, I’m sure the plugin will be great once I fully implement it.

Exceptional Support and Quick Response – Highly Recommended

anushpokharle — Fri, 16 Aug 2024 06:00:47 +0000

“I recently purchased this WordPress theme and am thoroughly impressed with the level of support provided. The team is incredibly responsive, addressing all my queries promptly and efficiently. Their commitment to customer satisfaction is evident, and they have made the setup process smooth and hassle-free. Highly recommend this theme for both its quality and exceptional support!”

Excellent Plugin, Support, and Quick Responses

Robertmurdock — Mon, 05 Aug 2024 12:56:31 +0000

This is the best plugin I’ve used, and the experience has been outstanding. The customer service is excellent, with quick responses and helpful support.

Excellent Feedback – Quick Responses

martywilsonnj — Mon, 17 Jun 2024 18:34:00 +0000

I have posted a few support tickets recently, and the response rate is beyond expectations. Feedback varies from a pointer to a useful tech support pdf, to advice on my specific issue that may be a unique situation. Well done.

Stellar Support Experience with WP Mail SMTP – Patrick M. Saved the Day!

rocketman2 — Fri, 24 May 2024 00:29:40 +0000

I recently had the pleasure of working with Patrick M. from the WP Mail SMTP support team, and I am thrilled to share my outstanding experience. After five days of not receiving inquiries from our contact page, I reached out for help. To my delight, Patrick responded in just 14 minutes!

Patrick had already started investigating the issue before his initial response. He quickly identified that our emails were being blocked by our email provider. He explained that the primary purpose of the WP Mail SMTP plugin is to bridge the connection between our WordPress site and our email service, and he provided a clear and detailed explanation of how it works.

I provided Patrick with the necessary credentials to access our WordPress backend for further troubleshooting. He checked in several times, ensuring I was kept in the loop and felt supported throughout the process. His proactive follow-ups were incredibly reassuring.

The following day, we exchanged ideas and ultimately decided to switch to WP Mail SMTP’s new one-click Gmail integration. The setup was a breeze, and our email issues were resolved immediately.

Patrick was like a guardian angel, guiding us with a friendly and supportive approach. His dedication and expertise made a world of difference. I highly recommend WP Mail SMTP for their excellent service and exceptional support team.