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Add Shipping Methods for each postage class

charlotteb22 — Fri, 05 Jul 2024 15:20:14 +0000

Hi,

We sell a variety of items available. The majority of our items are ready to be dispatched straight away. We have a flat rate postage of ￡6, and free postage over ￡60.

However, we offer a few items that are only dispatched a few times a year.
For example, one group (Group A) of items will be sent in August, another group of items (Group B) will be sent in November, and another group of items (Group C) will be sent in February. We need to charge postage on each group of items ordered if under ￡60 per group.

We have set 3 shipping classses so all items in Group A are together, all items in group B are together, and all items in group C are together. All other items which are sent straight away aren’t in a shipping class.

If someone orders ￡60 worth of items within the same group, the postage should be free. If someone order ￡30 worth of items from group A, and ￡30 worth of items from group B, C or ungrouped items, then they should be charge 2 lots of the ￡5 postage.
If someone orders ￡30 worth of items from group A, and ￡60 worth of items from group b, then they should only be charged one lot of postage (for group A under the ￡60 free postage level)

How do I set this up please?

Excellent postage provider with warehouse integration

zenbob1 — Mon, 17 Apr 2023 20:52:09 +0000

We’ve been using easyship with WooCommerce for about 3 years. It’s never given us a problem. The only time we’ve contacted customer support is for shipping issues such as lost packages so they can follow up with the carrier, and they have been reasonably quick to respond most of the time.
I’ve compared shipping price with some other discount postage providers, and they are similar (all about the same actually). Though you might have to pay annually for a plugin for some other providers where easyship plugin is free.
Customers like that it gives them carrier choices and shows what the import tax will be, if there is any.
The biggest, and really only downside with easyship for Woocommerce is it doesn’t support using multiple warehouses in different regions. So if you have some inventory in Netherlands, and some in USA, you can’t use shipping Zones and Classes to get local shipping rates, or direct orders to the appropriate warehouses. The solution is, use a different postage provider plugin for a different warehouse. This is really a shame, because easyship has warehouse partners with ecommerce fulfillment around the world, but you can’t use more than one warehouse with Woo.

Products with zero weight, no class, charged shipping

blueplanetphoto — Sat, 19 Feb 2022 14:22:12 +0000

I have variable products that are virtual, with no weight or dimensions and no shipping class being charged shipping when ordered. At checkout shipping rates are shown and selected. There should be no shipping rate appearing at all for these products. I’ve attached excerpts and the full debug report. Looking at the report, there appears to be a standard 1 lb value added to the item even though I have indicated in the product shipping setup that the weight is 0 and dimensions are 0 (**** indicates this below in Debug Log excerpts):

'line_subtotal' => 60.0,
        'line_subtotal_tax' => 0,
        'line_total' => 60.0,
        'line_tax' => 0,
        'product' => 
        array (
          'name' => 'One-on-One - 1-hour',
          'slug' => 'auto-draft-1-hour',
          'price' => '60',
          'regular_price' => '60',
          'sale_price' => '',
    ****      'weight' => ' lbs',
          'weight_lbs' => 0.0,
          'dimensions' => ' x  x  in',
          'dimensions_in' => ' x  x ',

Then the weight is applied to the shipping rate:

'ONLINE' => 'API=RateV4&XML=

    2
 ****   
        ONLINE
        83686
        33605
  ****      1
        0.00
        
        REGULAR
        0
        0
        0
        0
        true
        20-Feb-2022

*** FULL DEBUG REPORT ***

`array (
‘settings’ =>
array (
‘props’ =>
array (
‘endpoint’ => ‘https://secure.shippingapis.com/ShippingAPI.dll’,
‘defaultUserId’ => ‘891000005749’,
‘domestic’ =>
array (
0 => ‘US’,
1 => ‘PR’,
2 => ‘VI’,
3 => ‘MH’,
4 => ‘FM’,
),
‘services’ =>
array (
‘EXPRESS_MAIL’ =>
array (
‘name’ => ‘Priority Mail Express’,
‘services’ =>
array (
3 => ‘Priority Mail Express’,
2 => ‘Priority Mail Express, Hold for Pickup’,
23 => ‘Priority Mail Express, Sunday/Holiday’,
),
),
‘PRIORITY_MAIL’ =>
array (
‘name’ => ‘Priority Mail’,
‘services’ =>
array (
1 => ‘Priority Mail’,
33 => ‘Priority Mail, Hold For Pickup’,
18 => ‘Priority Mail Keys and IDs’,
47 => ‘Priority Mail Regional Rate Box A’,
48 => ‘Priority Mail Regional Rate Box A, Hold For Pickup’,
49 => ‘Priority Mail Regional Rate Box B’,
50 => ‘Priority Mail Regional Rate Box B, Hold For Pickup’,
),
),
‘FIRST_CLASS’ =>
array (
‘name’ => ‘First-Class Mail’,
‘services’ =>
array (
‘0A’ => ‘First-Class Mail Postcards’,
‘0B’ => ‘First-Class Mail Letter’,
‘0C’ => ‘First-Class Mail Large Envelope’,
‘0D’ => ‘First-Class Mail Parcel’,
12 => ‘First-Class Postcard Stamped’,
15 => ‘First-Class Large Postcards’,
19 => ‘First-Class Keys and IDs’,
‘0E’ => ‘First-Class Package Service – Retail’,
61 => ‘First-Class Package Service’,
53 => ‘First-Class Package Service, Hold For Pickup’,
78 => ‘First-Class Mail Metered Letter’,
),
),
‘STANDARD_POST’ =>
array (
‘name’ => ‘USPS Retail Ground’,
‘services’ =>
array (
4 => ‘USPS Retail Ground’,
),
),
‘MEDIA_MAIL’ =>
array (
‘name’ => ‘Media Mail’,
‘services’ =>
array (
6 => ‘Media Mail’,
),
),
‘LIBRARY_MAIL’ =>
array (
‘name’ => ‘Library Mail’,
‘services’ =>
array (
7 => ‘Library Mail’,
),
),
),
‘subservicesEnabled’ =>
array (
3 => ‘no’,
2 => ‘no’,
23 => ‘no’,
1 => ‘yes’,
33 => ‘no’,
18 => ‘no’,
47 => ‘no’,
48 => ‘no’,
49 => ‘no’,
50 => ‘no’,
‘0A’ => ‘no’,
‘0B’ => ‘no’,
‘0C’ => ‘yes’,
‘0D’ => ‘yes’,
12 => ‘no’,
15 => ‘no’,
19 => ‘no’,
‘0E’ => ‘no’,
61 => ‘yes’,
53 => ‘no’,
78 => ‘no’,
4 => ‘yes’,
6 => ‘yes’,
7 => ‘no’,
),
‘supports’ =>
array (
0 => ‘settings’,
),
‘id’ => ‘usps_simple’,
‘method_title’ => ‘USPS Simple’,
‘method_description’ => ‘The USPS Simple plugin calculates rates for domestic shipping dynamically using USPS API during checkout.’,
‘enabled’ => ‘yes’,
‘title’ => ‘USPS Simple’,
‘rates’ =>
array (
),
‘tax_status’ => ‘taxable’,
‘fee’ => NULL,
‘minimum_fee’ => NULL,
‘instance_id’ => 0,
‘instance_form_fields’ =>
array (
),
‘instance_settings’ =>
array (
),
‘availability’ => NULL,
‘countries’ =>
array (
),
‘plugin_id’ => ‘woocommerce_’,
‘errors’ =>
array (
),
‘data’ =>
array (
),
‘serviceDescription’ => ‘This controls the title which the customer sees during checkout.’,
‘sender’ => ‘83686’,
‘userId’ => ‘382BLUEP5905’,
‘commercialRate’ => ‘yes’,
‘groupByWeight’ => ‘yes’,
‘t_express_mail’ => ‘Priority Mail Express’,
‘t_priority_mail’ => ‘Priority Mail?’,
‘t_first_class’ => ‘First-Class Mail?’,
‘t_standard_post’ => ‘USPS Retail Ground’,
‘t_media_mail’ => ‘Media Mail’,
‘t_library_mail’ => ‘Library Mail (USPS Simple)’,
),
‘settings’ =>
array (
‘enabled’ => ‘yes’,
‘sender’ => ‘83686’,
‘user_id’ => ‘382BLUEP5905’,
‘commercial_rate’ => ‘yes’,
‘group_by_weight’ => ‘yes’,
‘express_mail’ => ”,
‘t_express_mail’ => ‘Priority Mail Express’,
‘express_mail_3’ => ‘no’,
‘express_mail_2’ => ‘no’,
‘express_mail_23’ => ‘no’,
‘priority_mail’ => ”,
‘t_priority_mail’ => ‘Priority Mail?’,
‘priority_mail_1’ => ‘yes’,
‘priority_mail_33’ => ‘no’,
‘priority_mail_18’ => ‘no’,
‘priority_mail_47’ => ‘no’,
‘priority_mail_48’ => ‘no’,
‘priority_mail_49’ => ‘no’,
‘priority_mail_50’ => ‘no’,
‘first_class’ => ”,
‘t_first_class’ => ‘First-Class Mail?’,
‘first_class_0A’ => ‘no’,
‘first_class_0B’ => ‘no’,
‘first_class_0C’ => ‘yes’,
‘first_class_0D’ => ‘yes’,
‘first_class_12’ => ‘no’,
‘first_class_15’ => ‘no’,
‘first_class_19’ => ‘no’,
‘first_class_61’ => ‘yes’,
‘first_class_53’ => ‘no’,
‘first_class_78’ => ‘no’,
‘standard_post’ => ”,
‘t_standard_post’ => ‘USPS Retail Ground’,
‘standard_post_4’ => ‘yes’,
‘media_mail’ => ”,
‘t_media_mail’ => ‘Media Mail’,
‘media_mail_6’ => ‘yes’,
‘library_mail’ => ”,
‘t_library_mail’ => ”,
‘library_mail_7’ => ‘no’,
),
),
‘package’ =>
array (
‘contents’ =>
array (
‘f106a0501fb35b55f2401ee47f37f12e’ =>
array (
‘key’ => ‘f106a0501fb35b55f2401ee47f37f12e’,
‘product_id’ => 1762,
‘variation_id’ => 1765,
‘variation’ =>
array (
‘attribute_of-hours’ => ‘1-hour’,
),
‘quantity’ => 1,
‘data_hash’ => ‘ded46fb743be472c7ef8ff4d50b877e3’,
‘line_tax_data’ =>
array (
‘subtotal’ =>
array (
),
‘total’ =>
array (
),
),
‘line_subtotal’ => 60.0,
‘line_subtotal_tax’ => 0,
‘line_total’ => 60.0,
‘line_tax’ => 0,
‘product’ =>
array (
‘name’ => ‘One-on-One – 1-hour’,
‘slug’ => ‘auto-draft-1-hour’,
‘price’ => ’60’,
‘regular_price’ => ’60’,
‘sale_price’ => ”,
‘weight’ => ‘ lbs’,
‘weight_lbs’ => 0.0,
‘dimensions’ => ‘ x x in’,
‘dimensions_in’ => ‘ x x ‘,
),
),
),
‘contents_cost’ => 60.0,
‘applied_coupons’ =>
array (
),
‘user’ =>
array (
‘ID’ => 1,
),
‘destination’ =>
array (
‘country’ => ‘US’,
‘state’ => ‘FL’,
‘postcode’ => ‘33605’,
‘city’ => ‘Tampa’,
‘address’ => ‘1412 E 7th Ave’,
‘address_1’ => ‘1412 E 7th Ave’,
‘address_2’ => ”,
),
‘cart_subtotal’ => ’60’,
‘rates’ =>
array (
),
),
‘requests’ =>
array (
‘ONLINE’ => ‘API=RateV4&XML=

2

ONLINE
83686
33605
1
0.00

REGULAR
0
0
0
0
true
20-Feb-2022

‘,
‘STANDARD POST’ => ‘API=RateV4&XML=

2

STANDARD POST
83686
33605
1
0.00

REGULAR
0
0
0
0
true
true
20-Feb-2022

‘,
),
‘responses’ =>
array (
‘ONLINE’ =>
array (
‘headers’ =>
Requests_Utility_CaseInsensitiveDictionary::__set_state(array(
‘data’ =>
array (
‘content-encoding’ => ‘gzip’,
‘access-control-allow-origin’ => ‘*’,
‘cache-control’ => ‘private’,
‘content-type’ => ‘text/xml’,
‘date’ => ‘Sat, 19 Feb 2022 14:03:35 GMT’,
‘ntcoent-length’ => ‘10016’,
‘server’ => ‘Microsoft-IIS/10.0’,
‘strict-transport-security’ => ‘max-age=31536000 ; includeSubDomains’,
‘x-aspnet-version’ => ‘4.0.30319’,
‘x-backside-transport’ => ‘OK OK’,
‘x-frame-options’ => ‘SAMEORIGIN’,
‘x-global-transaction-id’ => ‘e41d61746210f8bab7a352df’,
‘x-powered-by’ => ‘ASP.NET’,
‘x-ruleset-version’ => ‘1.0’,
‘content-length’ => ‘900’,
),
)),
‘body’ => ‘

83686
33605
1
0.00
TRUE
8

Priority Mail Express 2-Day^™
48.45
42.15
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Hold For Pickup
48.45
42.15
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Flat Rate Envelope
26.95
23.50
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Flat Rate Envelope Hold For Pickup
26.95
23.50
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Legal Flat Rate Envelope
27.10
23.75
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Legal Flat Rate Envelope Hold For Pickup
27.10
23.75
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Padded Flat Rate Envelope
27.50
23.95
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Padded Flat Rate Envelope Hold For Pickup
27.50
23.95
2022-02-23
2-Day

Priority Mail 2-Day^™
11.60
9.68
2022-02-25
2-Day

Priority Mail 2-Day^™ Hold For Pickup
0.00
9.68
2022-02-25
2-Day

Priority Mail 2-Day^™ Large Flat Rate Box
21.50
19.20
2022-02-25
2-Day

Priority Mail 2-Day^™ Large Flat Rate Box Hold For Pickup
0.00
19.20
2022-02-25
2-Day

Priority Mail 2-Day^™ Medium Flat Rate Box
16.10
14.25
2022-02-25
2-Day

Priority Mail 2-Day^™ Medium Flat Rate Box Hold For Pickup
0.00
14.25
2022-02-25
2-Day

Priority Mail 2-Day^™ Small Flat Rate Box
9.45
8.25
2022-02-25
2-Day

Priority Mail 2-Day^™ Small Flat Rate Box Hold For Pickup
0.00
8.25
2022-02-25
2-Day

Priority Mail 2-Day^™ Regional Rate Box A
0.00
13.54
2022-02-25
2-Day

Priority Mail 2-Day^™ Regional Rate Box A Hold For Pickup
0.00
13.54
2022-02-25
2-Day

Priority Mail 2-Day^™ Regional Rate Box B
0.00
22.51
2022-02-25
2-Day

Priority Mail 2-Day^™ Regional Rate Box B Hold For Pickup
0.00
22.51
2022-02-25
2-Day

Priority Mail 2-Day^™ Flat Rate Envelope
8.95
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Flat Rate Envelope Hold For Pickup
0.00
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Legal Flat Rate Envelope
9.25
8.05
2022-02-25
2-Day

Priority Mail 2-Day^™ Legal Flat Rate Envelope Hold For Pickup
0.00
8.05
2022-02-25
2-Day

Priority Mail 2-Day^™ Padded Flat Rate Envelope
9.65
8.45
2022-02-25
2-Day

Priority Mail 2-Day^™ Padded Flat Rate Envelope Hold For Pickup
0.00
8.45
2022-02-25
2-Day

Priority Mail 2-Day^™ Gift Card Flat Rate Envelope
8.95
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Gift Card Flat Rate Envelope Hold For Pickup
0.00
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Small Flat Rate Envelope
8.95
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Small Flat Rate Envelope Hold For Pickup
0.00
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Window Flat Rate Envelope
8.95
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Window Flat Rate Envelope Hold For Pickup
0.00
7.75
2022-02-25
2-Day

Parcel Select Ground^™
9.03

Media Mail Parcel
3.19

Library Mail Parcel
3.03

‘,
‘response’ =>
array (
‘code’ => 200,
‘message’ => ‘OK’,
),
‘cookies’ =>
array (
),
‘filename’ => NULL,
),
‘STANDARD POST’ =>
array (
‘headers’ =>
Requests_Utility_CaseInsensitiveDictionary::__set_state(array(
‘data’ =>
array (
‘content-encoding’ => ‘gzip’,
‘access-control-allow-origin’ => ‘*’,
‘cache-control’ => ‘private’,
‘content-type’ => ‘text/xml’,
‘date’ => ‘Sat, 19 Feb 2022 14:03:38 GMT’,
‘ntcoent-length’ => ‘3099’,
‘server’ => ‘Microsoft-IIS/10.0’,
‘strict-transport-security’ => ‘max-age=31536000 ; includeSubDomains’,
‘x-aspnet-version’ => ‘4.0.30319’,
‘x-backside-transport’ => ‘OK OK’,
‘x-frame-options’ => ‘SAMEORIGIN’,
‘x-global-transaction-id’ => ‘e41d61746210f8bab7a3a98f’,
‘x-powered-by’ => ‘ASP.NET’,
‘x-ruleset-version’ => ‘1.0’,
‘content-length’ => ‘680’,
),
)),
‘body’ => ‘

83686
33605
1
0.00
VARIABLE
TRUE
8

USPS Retail Ground^®
10.25

104
Certificate of Mailing (Form 3817)
true
1.65

103
Collect on Delivery
true
8.60
true
false

175
Collect on Delivery Restricted Delivery
true
14.45
true
false

100
Insurance
true
2.45
true
false

177
Insurance Restricted Delivery
true
16.20
true
false

108
Signature Confirmation^™
true
3.45

173
Signature Confirmation^™ Restricted Delivery
true
9.30

156
Signature Confirmation^™ Electronic
true
2.90

174
Signature Confirmation^™ Electronic Restricted Delivery
true
8.75

190
Special Handling – Fragile
true
12.15

106
USPS Tracking^®
true
0.00

155
USPS Tracking^® Electronic
true
0.00

‘,
‘response’ =>
array (
‘code’ => 200,
‘message’ => ‘OK’,
),
‘cookies’ =>
array (
),
‘filename’ => NULL,
),
),
‘unitedResponse’ => ‘

83686
33605
1
0.00
TRUE
8

Priority Mail Express 2-Day^™
48.45
42.15
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Hold For Pickup
48.45
42.15
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Flat Rate Envelope
26.95
23.50
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Flat Rate Envelope Hold For Pickup
26.95
23.50
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Legal Flat Rate Envelope
27.10
23.75
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Legal Flat Rate Envelope Hold For Pickup
27.10
23.75
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Padded Flat Rate Envelope
27.50
23.95
2022-02-23
2-Day

Priority Mail Express 2-Day^™ Padded Flat Rate Envelope Hold For Pickup
27.50
23.95
2022-02-23
2-Day

Priority Mail 2-Day^™
11.60
9.68
2022-02-25
2-Day

Priority Mail 2-Day^™ Hold For Pickup
0.00
9.68
2022-02-25
2-Day

Priority Mail 2-Day^™ Large Flat Rate Box
21.50
19.20
2022-02-25
2-Day

Priority Mail 2-Day^™ Large Flat Rate Box Hold For Pickup
0.00
19.20
2022-02-25
2-Day

Priority Mail 2-Day^™ Medium Flat Rate Box
16.10
14.25
2022-02-25
2-Day

Priority Mail 2-Day^™ Medium Flat Rate Box Hold For Pickup
0.00
14.25
2022-02-25
2-Day

Priority Mail 2-Day^™ Small Flat Rate Box
9.45
8.25
2022-02-25
2-Day

Priority Mail 2-Day^™ Small Flat Rate Box Hold For Pickup
0.00
8.25
2022-02-25
2-Day

Priority Mail 2-Day^™ Regional Rate Box A
0.00
13.54
2022-02-25
2-Day

Priority Mail 2-Day^™ Regional Rate Box A Hold For Pickup
0.00
13.54
2022-02-25
2-Day

Priority Mail 2-Day^™ Regional Rate Box B
0.00
22.51
2022-02-25
2-Day

Priority Mail 2-Day^™ Regional Rate Box B Hold For Pickup
0.00
22.51
2022-02-25
2-Day

Priority Mail 2-Day^™ Flat Rate Envelope
8.95
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Flat Rate Envelope Hold For Pickup
0.00
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Legal Flat Rate Envelope
9.25
8.05
2022-02-25
2-Day

Priority Mail 2-Day^™ Legal Flat Rate Envelope Hold For Pickup
0.00
8.05
2022-02-25
2-Day

Priority Mail 2-Day^™ Padded Flat Rate Envelope
9.65
8.45
2022-02-25
2-Day

Priority Mail 2-Day^™ Padded Flat Rate Envelope Hold For Pickup
0.00
8.45
2022-02-25
2-Day

Priority Mail 2-Day^™ Gift Card Flat Rate Envelope
8.95
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Gift Card Flat Rate Envelope Hold For Pickup
0.00
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Small Flat Rate Envelope
8.95
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Small Flat Rate Envelope Hold For Pickup
0.00
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Window Flat Rate Envelope
8.95
7.75
2022-02-25
2-Day

Priority Mail 2-Day^™ Window Flat Rate Envelope Hold For Pickup
0.00
7.75
2022-02-25
2-Day

Parcel Select Ground^™
9.03

Media Mail Parcel
3.19

Library Mail Parcel
3.03

USPS Retail Ground^?
10.25

‘,
‘shownRates’ =>
array (
‘usps_simple:PRIORITY_MAIL’ =>
array (
‘id’ => ‘usps_simple:PRIORITY_MAIL’,
‘label’ => ‘Priority Mail?’,
‘cost’ => 9.67999999999999971578290569595992565155029296875,
‘sort’ => 999,
‘packages’ => 1,
),
‘usps_simple:STANDARD_POST’ =>
array (
‘id’ => ‘usps_simple:STANDARD_POST’,
‘label’ => ‘USPS Retail Ground’,
‘cost’ => 10.25,
‘sort’ => 999,
‘packages’ => 1,
),
‘usps_simple:MEDIA_MAIL’ =>
array (
‘id’ => ‘usps_simple:MEDIA_MAIL’,
‘label’ => ‘Media Mail’,
‘cost’ => 3.189999999999999946709294817992486059665679931640625,
‘sort’ => 999,
‘packages’ => 1,
),
),
‘eliminatedRates’ =>
array (
),
)`

Please help with two different postal rules

2Refinish — Wed, 31 Mar 2021 14:59:41 +0000

I have a range of products that have Free delivery across the UK, once the basket reaches ￡100. This postage rule works.

We offer Free van delivery within a postcode area such as LE10 for other products, but we do not want to offer and post these products anywhere else in the UK. Can a postage rule be set for this option?

I would be very grateful for help with this.

Shipping label with postage is blank

homebarbasics — Tue, 05 Jan 2021 17:40:06 +0000

I’d like to use the built-in WooCommerce feature of printing shipping labels, but the labels are coming out blank. Tested printing directly to a PDF and to my printer. Was charged for postage on both labels but can’t use them (because they’re blank).

Woocommerce won’t see the card I have added to pay for postage!

jasonforbis1 — Tue, 01 Dec 2020 01:33:50 +0000

In the process of processing an order on my WP/Woocommerce site, I get to the point of purchasing the postage and printing the label. It then asks for me to add a credit card. I have already done so, and even went so far as to delete that card and reenter it. Yet, it still won’t complete! This is infuriating and critical to my business!

Linking replacement orders – Plugin advice needed

ponycatgirl — Fri, 14 Aug 2020 10:09:00 +0000

Hi there,

We have a store where we have a steady flow of items being sold.

We use a fulfilment company to send our items out.

Because so many items are sold, it is inevitable that a fair few get lost in the post/during shipping, and because of this, we simply send a replacement order to customers at no extra cost, where we can see their order has not been delivered via the shipping tracking for the order.

When a customer makes the initial order, the fulfilment company takes the info from our system, and dispatches the order – then the fulfilment system adds a note to the customer’s woocommerce order with the tracking number.

However, when we work in customer services and find a customer needs a replacement order, we are having to create a spreadsheet manually, which we then send to the fulfilment centre for them to process.

They send out our replacement orders daily, and feedback to us with another spreadsheet including the new tracking codes for the replacement orders.

(this is long-winded, I know!)

What I would like to know is this:

Is there a very simple plugin where – if I go to a customer’s original order, I can simply ‘recreate’ that order as a fresh, new one – but without charge to the customer. However, by doing this, it would create a new order in the system that the fulfilment company’s system will process, and thus update with a new tracking code etc – all the time Woocommerce linking the new ‘replacement’ order with the original order on the system?

This way it totally removes us having to make spreadsheets of replacement orders daily, for the fulfilment company to send us back spreadsheets of replacement order tracking codes, and for us manually having to keep the customer updated that their replacement order has been dispatched/provide tracking.

A pretty convoluted explanation, but actually quite a straight-forward problem I need solving!

Any advice or help would be so appreciated, thank you!

Problems calculating postage on certain products

Beximus — Wed, 22 Jul 2020 14:17:18 +0000

I’m having problems with postage not being calculated for certain items in my shop to some countries.

I have customers who are ordering from us from outside Europe who are unable to calculate postage for their addresses and then unable to order, but it only happens with certain products that we sell; I can put one product in the basket and get postage, but not another. I can’t see anything set differently between the product pages that do work and don’t, and there’s no obvious common attribute between products that do calculate; they’re different sizes and weights.

Any suggestions are welcome.

Shipping costs if cart only consists of product x???

DDT — Mon, 25 May 2020 17:41:54 +0000

Hello,

I am developing a shop which sells products and postcards. Now I am stuck with setting up the shipping costs. I have set a flat rate of $15, but now I realize a customer might only select a postcard and postage shouldn’t be $15 but $5…….

Should I use a plugin or I am overlooking something obvious??

Regards

Hide Countdown timer from Store page

aykutyildizzz — Mon, 02 Mar 2020 13:53:50 +0000

Hello, i would like to use the countdown time for only product page. At store page, it is shown at bottom of every product which doesn’t look stylish. How can i do that?

Can you add a feature like “show only product page”