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Support form on your pro website not working

Rory24884 — Wed, 15 Feb 2023 14:44:51 +0000

Hi,

I have the paid extensions package but none of the technical support forms on your pro website are working.

On my ultimate member profile page the ‘upload album’ button is not working.

I get a Javascript:void error when clicking on it.

The styling is also not correct so the text is not visible after clicking on the button.

Please assist

No content disposition supplied-Error when uploading images

danielmuky — Sun, 14 Aug 2022 10:43:11 +0000

Hi,
I recently moved some WordPress sites from a shared hosting to another, the first was shared and the second is as well but with me as the whm manager.
Two of the sites after migration(with wpvivid) have a problem that when I try to upload anything to them(I manage them) this error occurs “no content disposition supplied” and the upload doesn’t go through.
With one site the problem was resolved when I added this code to .htaccess file and also updated the permalinks

# BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] Header set Access-Control-Allow-Origin "*" Header set Access-Control-Allow-Headers "Origin, X-Requested-With, Content-Type, Content-Disposition, Accept" # END WordPress

But with this one (katorhealthline.co.) nothing seems to work.

Some help will be highly appreciated.

Upload photo can click on apply

smartwebcanada — Wed, 21 Apr 2021 21:31:44 +0000

Hi,
Trying to test the membership on edit profile and adding a photo. But whatever I tried to it doesn’t work. I mean, when I upload and selected the photo, it gives me the 100% green bar, but the apply button not working. When I looked at the console it gives me this error.
GET https://www.domainsample.net/wp-content/uploads/ultimatemember/1/profile_photo_temp.jpg?1619040318479 404 (Not Found)

I have also tried all the steps here https://docs.ultimatemember.com/article/114-photo-uploads-not-working and contacted our server to enable the PHP features that were suggested but it still doesn’t work…

Any advice on how I can get it to work?

Thank you

Photo upload in checkout

fitix — Sat, 27 Feb 2021 16:20:32 +0000

Hi guys, I just bought a PRO version, but can’t seem to find how to get the photo upload / image resize working in checkout. I’m skipping the cart and going directly to checkout. Using Cartflows.
Is there a way to get the photo upload working in checkout?

Can’t upload photos – ERROR: SyntaxError: JSON.parse

Orabidoo — Tue, 09 Feb 2021 09:24:22 +0000

Hello,

After migrating a website using UM from an NGINX server to one running LiteSpeed photos can’t be uploaded by users. In Chrome I just get “ERROR” and one of the users gets this (not sure which browser he’s using though):

ERROR: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

I’ve tried disabling other plugins that might be conflicting, like Ivory Search and Ninja Forms, but no dice…and everything worked on the development server (same versions of WP and plugins).

photo / media issue

rcoatings — Wed, 01 Jul 2020 10:40:48 +0000

Had a site built for me a few years back by a local website builder who set my site up on their hosting – built using visual composer.

I’m trying to completely rebuild it using Brizy Pro (I’ve done other sites since using this builder) But am having issues.

I fully wiped the website using the WP reset plugin and started again,m everything is working fine aside from the media uploader.

Originally got the error message – “post-processing of image failed likely because the server is busy

I’ve since tried altering my PHP settings – Downgrading to a previous version of WP and using the disable big image threshold. I normally use Smush pro but I’ve disabled and deleted that.

I can now get media to upload however it’s slow, I get lots of errors and when they do upload the quality is awful.

Is there anything I should be looking at which would be causing conflicts? Could it be a problem with my hosting? I’ve contacted them about this but they were not very helpful.

Photo Upload Path

onettelung — Tue, 28 Aug 2018 01:03:18 +0000

After upgrading to 2.0 UM no longer sends an email with the FULL path to the uploaded file or image. It only displays the file name on the server. Therefore, admins can no longer click a URL to view the image. They need FTP access to review uploaded images or files.

Please help and thank you!

-OL

Upload File or Image

kevllar — Sun, 19 Aug 2018 18:18:34 +0000

File Upload

blemker — Thu, 14 Jun 2018 17:57:02 +0000

Hi all, I’ve created a form to upload a photo with a bio for a student group. I thought everything was working fine and I went to go get the photos and they aren’t there.

The download of the CSV has a web address:
https://warrickmusical.org/wp-content/uploads/38447a62e603ab80b1a39946a5691b3c/karri.jpg

but when I go in to my server via FTP, there is no such directory.

Did Caldera forms just not upload the files yet created a phantom link? I am missing 60 photos and I’m trying to figure out if it could be somewhere else before I go a bit crazy and have everyone redo it.

Photo Too Big

jholcombe — Wed, 28 Feb 2018 17:31:15 +0000

Hi,

No matter what I do in the back end of the plugin I cannot get a profile photo to upload. It always says “file too big” but I have set the bytes all the way up to 1000 and still not working. Just wondering how I can solve this issue?