Plugin: Custom Order Status Manager for WooCommerce
Version: 1.1.5
Hi,
I’ve been using the Custom Order Status Manager for WooCommerce plugin for some time now and appreciate its functionality. However, I’d like to request assistance or a feature enhancement.
I need to create a new custom order status called “Outstanding Balance”. Everything works as expected in terms of setting up the status, but I’d like this status to behave similarly to the default WooCommerce status “Pending Payment”. Specifically, I want customers to be able to pay for their orders or balance due directly from the “My Account” page, just as they can with the woo “Pending Payment” status.
Currently, the “Pending Payment” status is the only one that allows customers to pay directly through the “My Account (orders) ” page or using the payment link in an email or directly at the actions section. I don’t see an option in the plugin to enable this functionality.
Could you please let me know if it’s possible to create a custom status with this payment capability? If not, could you provide guidance on how to achieve this functionality?
Thank you for your assistance!
Best regards,
Joel
We have issues with the plugin lately after plugin update. Customers make the payment but the order status changes to cancelled after processing status.Upon checking few threads it suggested that removing the Hold Stock feature to null in woocommerce will resolve the issue.
After doing the same few orders move to “Pending Payment” even though customers make the make payment.
Does anyone have the similar issues ?
I used WooCommerce and Web Toffee plugin for payment, where I went up to the payment page, entered the billing product details, but I did not enter the payment details, that time I could see the order with the “Payment pending ” status.
Similarly, when I try to achieve the same functionality, I could not achieve it using WooCommerce and WooCommerce Stripe Payment Gateway plugin. Order itself not created, Until I complete the payment. How can I achieve the same functionality using the above-mentioned plugins?
Why? Because all the orders remain pending even though the clients paid.
Since version 1.9.2 ALL the Stripe orders remain pending, and I have to manually mark as complete.
Do you imagine doing this with all the sales you get?
And this is the only plugin Cartflows supports, because they want to keep you slave of these plugins.
Terrible. ]]>
The problem I’m facing is that when paying with Klarna, order status is not changed, even the payment was successful (I got the “Thank you” page in WC, transaction is also successful in Stripe dashboard). Order status stays at “Pending payment” and got cancelled eventually due to the missing payment. Transaction mode is set to “Test mode”.
I’m using your plugin in version 3.9.9.
I’m attaching the required logs that I found in another topic – I have erased some data for security reason.
- System status – https://pastebin.com/KPyuWx1P
- Stripe dashboard ->Developer -> Webhook – I can see two logs for this transaction there:
- charge.succeeded – https://pastebin.com/gaS0SG51
- payment_intent.succeeded – https://pastebin.com/B0f8RT6x
- Payments intents logs from?Stripe dashboard -> Developer -> logs
- POST /v1/webhook_endpoints/we_1PfiS… – https://pastebin.com/RnLDV2cb
- POST /v1/payment_methods – https://pastebin.com/xrGSXbPw
- POST /v1/customers – https://pastebin.com/PFs1Aak1
- POST /v1/payment_intents – https://pastebin.com/xgAzCeMH
My webhook is Listening for 9 events:
- charge.dispute.created
- charge.failed
- charge.refunded
- charge.succeeded
- checkout.session.expired
- payment_intent.payment_failed
- payment_intent.succeeded
- source.chargeable
- source.failed
Let me know if anything else is needed
]]>It has worked fine for 4 years, now, we get error:
This order cannot be paid for. Please contact us if you need assistance. ]]>
Some users have signed up and the first payment is taken fine, one month later a new order is created but the payment isn’t taken via stripe.
the order is just set to pending, help!
how do I figure out where it is going wrong? Payment is not reaching stripe as there’s no failed records on there, and there’s no notes or anything on the woocommerce order that’s pending.
How can I fix?
]]>2 hours later i realised it should have nothing to do with shared paged as i am using secure field that buyer should only stay in the website and finalised the payment, please help with issue, i have enable to dubug mode that i can share the log for those “pending payment” transaction
WordPress and all plugins updated.
]]>I’m using the “new checkout experience” because without it the payment wouldn’t even be completed as it would give a “statement descriptors error”.
Below is the end of the error log, which matches the information from the order I did for testing:2024-01-19T04:00:28+00:00 DEBUG ====Stripe Version: 7.9.1==== ====Start Log==== Stripe PaymentIntent pi_3Oa9EVGqnxKsSpyj0A93fqW3 succeeded for order 6428 ====End Log====2024-01-19T04:00:28+00:00 DEBUG ====Stripe Version: 7.9.1==== ====Start Log==== Stripe UPE waiting for redirect. The status for order 6428 might need manual adjustment. ====End Log====
With a quick search I managed to find the error shown above, on the plugin’s github: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/2536
Apparently this seems to be the problem I’m facing, right?
The problem is, how can I solve this? I’m not a developer, so I don’t have the expertise in coding. I would like some help if possible..
Thanks in advance!
I am facing issue with the order status in the woocommerce order. The customers have done the payment and is reflected in the Razorpay dashboard. But In WooCommerce Orders, it is still showing as Pending Payment.
I had contact the Razorpay for this issue. They said that this issue is with woocommerce as it is properly reflected in the Razorpay dashboard.
Even through this is random, It is occurring for 3-5 customers everyday.
Please look into this issue and solve this issue ASAP.
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