From checking the forums and support board messages I’ve noticed a pattern of people missing certain endpoints or features of Woocommerce on their sites. I’m experiencing something similar where no orders are coming through for users when they go to “/my-account/orders”. I’ve done several checks but still nothing seems to be working. I’m not sure when this error occurred but my guess is within the last week or month?
I sell digital products, and have done testing on the account I shared above (even doing a new order before I shared the screenshot). Whenever users visit /my-account/orders – it just shows their “/my-account” page which isn’t reflecting their purchase history.
My site’s versions:
WooCommerce – Version 9.1.5
WordPress – Version 6.6.1 (also was an issue for Versions 6.5.5)
Things I’ve done to try to fix:
– Save Permalinks
– Update both Woocommerce & WordPress
– Delete Website Cache
– Send a new test order (confirmed it was accurate)
– Tested on multiple accounts on the site
– Checked endpoints on Woocommerce (WooCommerce Settings -> Advanced)
I just don’t see the Orders Tab at all on the page. Previously this was there but now it’s just gone. A solution immediatley would be great!
I can still view orders individually via their post pages, but the shop_order page to view all orders is inaccessible (wp-admin/edit.php?post_type=shop_order)
I deactivated all plugins except woocommerce and the issue persists.
This happened recently, after updating to 8.4.0 from 8.3.1.
I don’t know much this stuff, but some internet searching showed a few others with similar issues stemming from wp_postmeta where meta_key=’_transaction_id’, however I searched via my host’s phpMyAdmin interface and I don’t see the referenced issue.
Any suggestions for paths to go down is greatly appreciated (dumbed down a bit for someone without much experience
We do not want this. We are not using any paid listing options. But the site we have installed this on has a WooCommerce shopping cart. Now the Orders page layout looks broken.
Please can you advise how we can resolve this and stop the plugin from taking over the layout of this page?
Thanks in advance.
]]>However, there’s no option to add a column for the product name. How can I do this?
Thanks!!
]]>The issue I am having is an ‘Internal Server Error’, only when a I try to open orders page in admin control panel
It was working fine until yesterday and we cannot figure out what has happened.
Any help would be really appreciated.
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