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Test mail sends, wp_mail shows success but never received

DC38746 — Thu, 13 Feb 2025 22:39:12 +0000

Hi, we’ve just gotten the plugin set up using an Office 365 email address, the test mails send successfully, but when sending emails via the wp_mail() function, the log shows that the email was successful, email address, subject, and message are correct, but the mail is never received. This is the same recipient email address that works when sending a test email via the plugin settings screen, I’ve checked spam and junk folders and tried different email addresses. Any suggestions for debugging, additional headers or settings etc. that I might need to include in the wp_mail() function, etc.?

Thanks,
David

Won’t connect to Office 365

nikolajm13 — Mon, 06 Jan 2025 21:15:44 +0000

Hi,

I’m trying to set up SMTP for my client, but it won’t connect no matter what i try.

I have been in touch with Microsoft, and they said the problem is not on their side. I have attached the full report:

Versions:
WordPress: 6.7.1
WordPress MS: No
PHP: 8.2.27
WP Mail SMTP: 4.3.0

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 110 Additional SMTP info: Connection timed out
Host: smtp.office365.com
Port: 587
SMTPSecure:tls
SMTPAutoTLS:bool(true)
SMTPAuth:bool(true)

Server:
OpenSSL: OpenSSL 3.0.2 15 Mar 2022

Debug:
Email Source: WP Mail SMTP Mailer: Other SMTP SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 110 Additional SMTP info: Connection timed out

SMTP Debug:
2025-01-06 21:12:51 Connection: opening to smtp.office365.com:587, timeout=30, options=array()
2025-01-06 21:13:21 Connection failed. Error #2: stream_socket_client(): Unable to connect to smtp.office365.com:587 (Connection timed out) [/customers/8/7/c/c2nfq9api/webroots/67abf991/wp-includes/PHPMailer/SMTP.php line 412]
2025-01-06 21:13:21 SMTP ERROR: Failed to connect to server: Connection timed out (110)
SMTP Error: Could not connect to SMTP host. Failed to connect to server

Please help me. Thank you in advance.

Office 365 Error 422 Forbidden

amicatek — Mon, 04 Nov 2024 13:28:54 +0000

Hello, everyone.

We are facing a 422 Forbidden error when connecting to Office 365 (Microsoft). We followed the entire tutorial to the letter, but we could not find a possible cause for the problem.

Could you help or tell us how we can find a solution?

Microsoft 365 Client secret expiration?

hans410947 — Fri, 26 Jan 2024 11:40:37 +0000

Hello,

I set the FluentSMTP up with my Microsoft 365 Exchange account, following this tutorial: https://fluentsmtp.com/docs/setup-outlook-with-fluentsmtp/

Under “Add client secret” it says that the secret will expire in 180 days.

Does this mean that I need to create a new secret after 180 days, or will the connection between FluentSMTP and Microsoft 365 keep working anyway?

Thank you!

Many Provider Connection Options

mlipenk — Thu, 04 Jan 2024 15:13:35 +0000

I was actually researching form plugin options (Fluent Forms) when I stumbled upon FluentSMTP. I’d been using a different SMTP plugin for years, but the plugin only allowed configuring the basic generic SMTP option provided by the host. FluentSMTP has many more standard provider connection options. I am now able to utilize Microsoft 365 for my SMTP provider. Form submission is snappy and happy on my site thanks to FluentSMTP. Also, the FluentSMTP documentation is excellent. Great job FluentSMTP team!

Works awesome with Office 365

wizdude — Thu, 30 Nov 2023 23:13:12 +0000

I had issues sending out forms from the provider – especially to Office 365 recipients. mail didn’t delivery and didn’t appear in any of the Exchange Transport Logs.

Most of the mail plugins which support Office 365 are all premium/paid and I needed to know they would work before committing to them.

FluentSMTP is absolutely awesome. Set it up and it works with Office 365 perfectly. Just remember that when you click on “Authenticate” that you must login with the account that is going to send the e-mail, not the tenancy admin. The API needs to communicate with an account that has an Office 365 license.

And yes – the “Access Code” you get is way longer than the one shown in the documentation. this is totally normal.

Thanks for a great plugin!

Using an Office 365 account

NL — Wed, 26 Jul 2023 14:00:59 +0000

Hi,

Is it possible to use this plugin to send mail with a Microsoft 365 account?

I’ve done it successfully with a Google Workspace (GSuite) account, using an App password. So I thought an App password would be the way to go on M365.

But recently Microsoft has discontinued App passwords and I believe Multi Factor Authentication (MFA) becomes a hurdle because (naturally) the plugin doesn’t support MFA.

Does anyone have any experience with this?

Saves the day again ????!

andtherewas — Fri, 24 Feb 2023 22:37:34 +0000

I have to admit this plugin has come in handy more than once. I love the fact that the free version support Gmail! The upgrade version worked well for a client of mines whom need to leverage the Office 365 functionality.

SMTP Error: Could not connect to SMTP host.

sbooby — Fri, 13 Jan 2023 14:55:31 +0000

Hi, I just started to configure WP Mail SMTP, but the e-mail test can’t be delivered, because of this error :

Mailer: Autre SMTP
SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refused

For information, the SMTP who need to be configure is Office, but with the free version.

I need to use STARTTLS, but WP Mail SMTP don’t offer this option.

Any solution ?

Can’t send externally in O365 setup

totalgroup — Thu, 12 Jan 2023 16:48:52 +0000

We are trying to set up contact forms on a website using this plugin.

When we use the SMTP setup for O365 (How to set up a multifunction device or application to send email using Microsoft 365 or Office 365 | Microsoft Learn Option 1) we get the following error when trying to send internally or externally:

CLIENT -> SERVER: [credentials hidden]CLIENT -> SERVER: [credentials hidden]SMTP ERROR: Password command failed: 535 5.7.139 Authentication unsuccessful, the user credentials were incorrect. [LO6P123CA0015.GBRP123.PROD.OUTLOOK.COM]
SMTP Error: Could not authenticate.CLIENT -> SERVER: QUIT
SMTP Error: Could not authenticate.

Note we are using an app password for the user’s password as they are using Microsoft MFA.

When we use Direct Send (option 2 in the above link) we can successfully send internally, but not externally, getting the following error:

SMTP ERROR: DATA END command failed: 451 4.4.62 Mail sent to the wrong Office 365 region. ATTR35. For more information please go to https://go.microsoft.com/fwlink/?linkid=865268 [LO2GBR01FT013.eop-gbr01.prod.protection.outlook.com]
SMTP Error: data not accepted.

Any insight would be much appreciated.