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Notifications do not reach their destination

jeffmart — Tue, 30 Jul 2024 19:31:09 +0000

Although the platform indicates that the notifications were delivered, they do not reach their destination.

We configured the plugin correctly on the website and registered two devices, a mobile phone and a desktop browser. The notifications appear in the campaign list as sent and received on both devices, but they never reached the devices…

Furthermore, the desktop browser, even after having subscribed and confirmed permission to send notifications, was not shown as an active device on the platform on the first attempt. We had to delete data twice and insist on registering until it appeared among the devices.

In the specific case of the mobile device, only the first notification generated a change on the device: a notification that “the website has been changed in the background”…

In short: the plugin does not work as intended.

Form not sending email

larrystew — Tue, 02 Jul 2024 13:14:30 +0000

I like your plugin, but unfortunately, for whatever reason, WordPress is not sending the data in an email to the designated address under Global Settings. Everything else works fine, such as an email notification sent to the form submitter. I would like to use Formidable, but had to rely on WPForms instead, since WPForms actually gets an email to the designated site admin. And I’m not using any SMTP settings on WPForms, so I’d like to understand how Formidable can’t get emails through, but WPForms can…? Currently, the Formidable form is not on the page linked above, but the data is still installed on the site.

Newsletter not sending – stuck in queue

doggieboat — Mon, 15 Apr 2024 20:19:23 +0000

Hi – I’ve just created a newsletter, but it is not sending. It has simply got stuck in the sending queue. I have checked in “Help / System Status”, and see the following:

Task Scheduler

https://www.doggieboat.co.uk?mailpoet_router&endpoint=cron_daemon&action=ping

Connection successful.Connection to the MailPoet Sending Service

Connection successful.CronAccessibleUnknownStatusrunningLast updated15 April 2024 14:24Last run startedunknownLast run completed15 April 2024 14:24Last seen errornoneLast seen error dateunknownWP Cron / Action Scheduler StatusVersion3.7.4Storage typeDBStoreNext trigger run15 April 2024 18:10Last trigger run15 April 2024 18:08Last worker run15 April 2024 15:24Sending QueueStatusrunningStarted at10 April 2024 19:34Sent emails0Retry attemptnoneRetry atnoneErrornoneTotal completed tasks6Total running tasks1Total paused tasks0Total scheduled tasks0

Would appreciate help as newsletters are no good if they don’t send! I’ve had to resort back to Mailchimp for this one.

Cheers
Tim

name: admin
email: [email protected]
PHP version: 8.1.27
MailPoet Free version: 4.48.2
MailPoet Premium version: N/A
MailPoet Premium/MSS key: bd8aec500893a4c4****************
WordPress version: 6.5.2
Database version: 10.5.24-MariaDB
Web server: Apache
Server OS: Linux server.lancing-internet.co.uk 3.10.0-1160.42.2.vz7.184.10 #1 SMP Fri Dec 31 04:05:16 MSK 2021 x86_64
WP info: WP_MEMORY_LIMIT: 40M - WP_MAX_MEMORY_LIMIT: 512m - WP_DEBUG:  - WordPress language: en_GB
PHP info: PHP max_execution_time: 120 - PHP memory_limit: 1024M - PHP upload_max_filesize: 32M - PHP post_max_size: 64M
Multisite environment?: No
Current Theme: Storefront (version 4.5.5)
Active Plugin names: query-monitor/query-monitor.php, 404page/404page.php, aco-product-labels-for-woocommerce/start.php, automatewoo/automatewoo.php, back-in-stock-notifier-for-woocommerce/cwginstocknotifier.php, cart-recovery/cart-recovery-for-wordpress.php, classic-editor/classic-editor.php, classic-widgets/classic-widgets.php, code-snippets/code-snippets.php, cookie-law-info/cookie-law-info.php, cost-of-goods-for-woocommerce-pro/cost-of-goods-for-woocommerce-pro.php, debug-bar/debug-bar.php, elex-woocommerce-google-product-feed-plugin-basic/elex-product-feed-basic.php, enable-media-replace/enable-media-replace.php, facebook-for-woocommerce/facebook-for-woocommerce.php, foosales/foosales.php, formidable/formidable.php, fv-wordpress-flowplayer/flowplayer.php, gallery-custom-links/gallery-custom-links.php, google-site-kit/google-site-kit.php, hello.php, leira-cron-jobs/leira-cron-jobs.php, mailpoet/mailpoet.php, mappress-google-maps-for-wordpress/mappress.php, megamenu-pro/megamenu-pro.php, megamenu-storefront/megamenu-storefront.php, megamenu/megamenu.php, modern-events-calendar-lite/modern-events-calendar-lite.php, ni-woocommerce-custom-order-status/ni-woocommerce-custom-order-status.php, product-sales-report-for-woocommerce/hm-product-sales-report.php, pw-bulk-edit/pw-bulk-edit.php, redirection/redirection.php, seo-by-rank-math/rank-math.php, trustpilot-reviews/wc_trustpilot.php, ultimate-social-media-plus/ultimate_social_media_icons.php, updraftplus/updraftplus.php, woo-discount-rules/woo-discount-rules.php, woo-order-export-lite/woo-order-export-lite.php, woo-product-feed-pro/woocommerce-sea.php, woocommerce-advanced-shipping-packages/advanced-shipping-packages-for-woocommerce.php, woocommerce-attribute-stock/woocommerce-attribute-stock.php, woocommerce-gateway-stripe/woocommerce-gateway-stripe.php, woocommerce-google-analytics-integration/woocommerce-google-analytics-integration.php, woocommerce-payments/woocommerce-payments.php, woocommerce-paypal-payments/woocommerce-paypal-payments.php, woocommerce-pdf-invoices-packing-slips/woocommerce-pdf-invoices-packingslips.php, woocommerce-product-addons/woocommerce-product-addons.php, woocommerce-product-bundles/woocommerce-product-bundles.php, woocommerce-services/woocommerce-services.php, woocommerce/woocommerce.php, woorewards/woorewards.php, wooswipe/wooswipe.php, wp-cerber/wp-cerber.php, wp-optimize/wp-optimize.php, wp-staging/wp-staging.php, wp-whatsapp-chat/wp-whatsapp-chat.php, wt-smart-coupons-for-woocommerce/wt-smart-coupon.php, wt-woocommerce-sequential-order-numbers/wt-advanced-order-number.php, yith-woocommerce-brands-add-on/init.php, yith-woocommerce-gift-cards/init.php
Sending Method: MailPoet
Sending Frequency: 25 emails every 5 minutes
MailPoet sending info: Send all site's emails with: default WordPress sending method - Task Scheduler method: Action Scheduler - Cron ping URL: https://www.doggieboat.co.uk?mailpoet_router&endpoint=cron_daemon&action=ping - Default FROM address: [email protected] - Default Reply-To address:  - Bounce Email Address: [email protected]
Total number of subscribers: 501
Plugin installed at: 2024-02-07 09:39:26
Installed via WooCommerce onboarding wizard: false

All WordPress Plugins Send Mail Except For MailPoet…

MindCreatesMeaning — Thu, 08 Feb 2024 01:28:05 +0000

Environment:
WordPress 6.4.2
MailPoet 4.43.0

Background & Settings:
Activation Key is Valid.
Sending with MailPoet Service is Activated.
Domain is Verified (DNS settings all green)

Mailing Works For:
WordPress e-mails, Paid Membership Pro emails.

Mailing Fails For:
MailPoet.

I Have Tried:
Waiting For Test E-mail Arrival.
Not using MailPoet Sending Service.
Using WP SMTP Plugin.
Reinstalling MailPoet to Factory Settings.

I’ve had zero luck. MailPoet is the only plugin not sending e-mails.
Any Recommendations (outside of the existing documentation which has been followed, already)?

Not sending scheduled newsletter and post notification emails

dpham94 — Mon, 09 Oct 2023 16:18:50 +0000

Hello, we recently added the Mailpoet plugin to our website and have been unable to get the scheduled emails to be sent out correctly. We have tried sending out test emails and previews of the newsletter and post notifications; those seem to work. In addition, I was able to manually send out and receive the newsletter. We are currently sending using the Amazon SES method.

Our Task Scheduler is currently showing connected, however I read in a KB article that if the Task Scheduler connected and not sending then our account may be suspended. Although this may only apply to those who are using the Mailpoet Sending Service. Let us know if you see any issues that may be conflicting our scheduled emails.

Icegram doesn’t send my new products in the reports section

Petar Nizamov — Sun, 30 Jul 2023 09:33:40 +0000

My plugin, installed on my web shop site does not sending my new products at all.

When i post a new product, it does not go to icegram at all.
I check in reports section and there is nothing. I have more than 50 products posted but noone of them is the icegram to be sent.

All settings are done correctly.

I uninstalled and delated the plugin and i installed and activeted it again.

But again the same issue. The new products are not in my post notification.

I checked the post notification settings and they are done correctly.

Only 1st of 3 abandoned carts emails being sent

imta2d — Tue, 09 May 2023 06:53:55 +0000

Hoping someone can help. I’ve set up the 3 abandoned cart emails: 30minutes, 1 day & 3 days. Despite leaving my cart with items in it, MailPoet only ever sends out the 30 minute email and never the other 2. There don’t appear to be any error messages that would explain this. What’s going on?

Forminator is not sending the hidden field

Richard — Fri, 14 Apr 2023 07:06:53 +0000

Hi, we are using some forminator forms on our website.
Everything was fine until yesterday. We are not receiving the selected hidden field anymore. The form has a hidden field set on “Embed Post/Page Title” which is the most important info we need to receive, otherwise the form is completely irrilevant.

The form behavior is set on Ajax either on loading and on submission.

Please let me know as soon as possible if this can be fixxed,
Kind regards.

Not recieveing any emails from defender

jasoncracknell — Thu, 16 Feb 2023 21:15:51 +0000

Hello,

I have set up defender as well as some other WPMU plugins on my website. However, I am not receiving any emails from any of the plugins. Defender is the most noticeable one as I had a 2FA set up and when I would try to log in I wouldn’t be sent a code. I ended up having to go through my site’s file manager and delete the plugin manually, just to be able to log in and disable the 2FA.

I also had the same issue with Hustle when I tested the signup form to check it was working I wouldn’t receive any confirmation email to check it had worked.

How do I solve this issue to get the WPMU Plugins properly working on my website?

Many Thanks

Suddenly not sending anymore

Peter — Mon, 06 Feb 2023 11:42:44 +0000

Hello everyone,

Today I wanted to send a test-email, but I didn’t receive anything. However, I get a notice that the email has been sent. The error log is showing errors since January 31st.

It’s showing:
mss [2023-02-05T23:42:31.598533+00:00] mss.ERROR: key-validation.failed {“http_code”:403,”home_url”:”OUR SITE URL”,”key_type”:”premium…

We’re only using the free plugin, not the Premium extension. It worked fine before, especially after authorizing our domain. Can anybody tell me where it’s going wrong?

Problems started with an active install of MailPoet 4.5.2 and are also present with 4.6.0.

Kind regards!