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Buttons not clickable on some browsers

pawt4paws — Fri, 02 Jun 2023 19:03:50 +0000

We have noticed that our cart page is not working correctly on some browsers. We have confirmed that it works on Chrome both web and mobile based. Edge works sometimes, Safari web and mobile work sometimes, but Firefox web based and mobile don’t work at all.

Our “Update Cart” button acts like its working but when you click it nothing happens. The “Apply Coupon” button does the same. So when customers get a coupon they can’t apply it to their cart. This has been happening for months, and we can’t figure out how to fix it.

Unable to click on Google Webstories

vsplven — Mon, 08 May 2023 11:08:08 +0000

Dear Team,

Click functionality is not working for Google Webstories embed in a page.

We have created a page as instructed here (https://blog.google/web-creators/embedding-web-stories-across-your-site/) to create a dedicated customized webpage to display Google Webstories. Using Web stories (v 1.32.0 ?by Google) plugin to create the webstories.

Custom Page (just added Webstory block and changed style to the grid ( not working in any type be it list, carousel, grid)
Link to the custom archive page: ?https://healthyram.com/stories/?

However, stories are clickable on the default archive page(link below) that got created with the plugin; but the style is in List, and we couldn’t edit the page.
https://healthyram.com/web-stories/?

Query 1: How can we make the webstory clickable on the custom archive page?

Query 2: How can we edit the current default archive page (https://healthyram.com/web-stories/?) to display the layout of stories to ‘Grid’ from default ‘List’

New tab listing post (from geodirectory) is not clickable

alexzaragoza21 — Fri, 19 Feb 2021 06:09:29 +0000

Hello great support team,

We use this plugin to create geodirectory profile for our users. We also created tab for users listing. However, we notice that the listing post from the listing tab that we created is not clickable? Take a look at here–>https://snipboard.io/KYNI7f.jpg

You can’t click it or the title is not a link that will bring you to that listing post.

Is this normal? I hope there is a way for this to fix?

Thank you so much in advance.

Variations not selectable at frontend product page

malenkiymyk — Sat, 13 Feb 2021 14:27:22 +0000

Hi.
Set up some attributes with Smart Variation Swatches and at the frontend you can’t select any options, only working standard drop down ones. Could you help please? I’m using Pro version 1.3.

Thanks

Can’t Click on Products in WooCommerce Shop in Mobile Only

ashrobertson — Wed, 27 Jan 2021 19:47:22 +0000

Hi all,

Today I launched new products in my WooCommerce shop and when I went on to Instagram to follow a link to it I realized that none of my products are clickable via mobile.

On the browser, you can click both the Image and the Title of the product and it will bring you to the detailed product page. However, for some reason on Mobile it doesn’t work and I can’t even highlight the text or image (it’s as if there is something over top of it getting in the way).

I did recently update my WooCommerce so I’m thinking that could be the culprit but figured I’d ask before I attempt to revert back.

Thank you!

Submenu issue

perinofamily — Wed, 30 Dec 2020 04:31:36 +0000

If I create more than four submenu links, any menu heading over the 4 is not clickable because the menu disappears. I believe it has something to do with the menu going over the header/body line. Is there someing in the coding that can be adjusted. This happens on all my pages. www.napersweeps.com

Thank you for your help,
Phil Perino

Make “Current Language” not clickable

fjr9 — Thu, 20 Aug 2020 12:50:48 +0000

How can I make it so that the “Current Language” menu item is not clickable (so that it doesn’t just reload the page), and instead just remain “hoverable” in order to show the other available languages?

Woocommerce first product is not clickable on mobile

madushant — Sun, 16 Aug 2020 08:19:56 +0000

Hi support team member,

I have used Woocommerce plugin on my website. Interestingly or unfortunately, ONLY the first product is not clickable on smartphone. Note that for searching the product the Search & Filter plugin is used.

Thanks!
Madushan

Drop down menu text is not clicakble, only the + is cickable

007me — Sat, 18 Jul 2020 10:16:04 +0000

Hi,

When I use the option to display the menu as hamburger on desktop the drop down menu text items are not opening the drop down menu. Only when clicking the + sign the drop down menu will open.
On mobile it works fine. When clicking the text of the drop down menu it opens the menu.
How can I fix it on desktop?

Modal feature not clickable when opened

Artan — Fri, 12 Jun 2020 20:54:22 +0000

Hi there,

when I create a modal button and then click it it opens. That′s fine. But the whole screen is on opacity 0.5 (also the modal) and the buttons to close it, no matter if the x or close button, don′t function. It′s like a 0.5 opacity screen is put in front of the whole website. When I change .modal-backdrop {
position: fixed;} to relative; it solves the thing, altough the screen is then scrollable and the opacity lost.

Can u help me out with this? I′m working currently offline with xampp. Could send u the codes if u need them.

Thank u!