Oops! Something went wrong.

Speed ratings could not be loaded.

An error occurred while attempting to communicate with the website’s REST API. Additional debug information:

{
"requestInitiator": "https://www.boombatzeentertainment.de/wp-admin/admin.php?page=jetpack-boost",
"requestUrl": "https://www.boombatzeentertainment.de/wp-json/jetpack-boost/v1/speed-scores/refresh",
"requestArgs": {
"method": "post",
"mode": "cors",
"headers": {
"Content-Type": "application/json"
}
},
"originalErrorMessage": "TypeError: Load failed"
}

I translated this in English with ChatGPT

Original:

Hoppla! Etwas ist schiefgelaufen

Geschwindigkeitsbewertungen konnten nicht geladen werden
Beim Versuch, mit der REST-API der Website zu kommunizieren, ist ein Fehler aufgetreten. Zus?tzliche Debug-Informationen: {“requestInitiator”:”https://www.boombatzeentertainment.de/wp-admin/admin.php?page=jetpack-boost”,”requestUrl”:”https://www.boombatzeentertainment.de/wp-json/jetpack-boost/v1/speed-scores/refresh”,”requestArgs”:{“method”:”post”,”mode”:”cors”,”headers”:{“Content-Type”:”application/json”}},”originalErrorMessage”:”TypeError: Load failed”}

I am unable to add posts to my blog due to this error that pops up at the top of my WordPress dashboard. The error is the below:

The “jetpack-publicize” plugin has encountered an error and cannot be rendered.

Can you please assist ASAP? Thanks

I recently received an email notification indicating that my site has been identified as commercial. I have reviewed the Jetpack commercialization criteria, and to the best of my knowledge, my site does not currently meet the requirements for commercial use. The site has fewer than 100 daily views and does not display advertisements.I kindly request that you reconsider this desicion.

Is there a way around this? Can I just delete Jetpack from the staging copy, reinstall and reconnect it later? I don’t need any of the Jetpack services for a while.

Our biggest concern is avoiding data loss, specifically the list of several hundred subscribers.

On a separate note, the Jetpack account is keyed to my email address, but when I sign into WordPress.com I don’t see this site, either the dev or live versions, in my list of websites (a couple dozen other client sites are showing, though). Any suggestions there?

Thank you.

Affected versions: WordPress 6.6.1, woocommerce 9.3.3, User Role Editor 4.64.2.

Solution: Add access right: “jetpack_connect_user” to your shop managers user group.

Explanation: Repeating call to REST-API /wp-json/jetpack/v4/connection/data fails (see HTTP server log) when backend user (shop manager, without full admin rights) is accessing the orders overview.

[03/Nov/2024:13:22:10 +0100] "GET /wp-json/jetpack/v4/connection/data?_locale=user HTTP/2.0" 403 297 "https://<REDACTED>/wp-admin/admin.php?page=wc-orders"

Code block handling REST API endpoint calls: woocommerce/vendor/automattic/jetpack-connection/src/class-rest-connector.php: 644

    public static function user_connection_data_permission_check() {
            if ( current_user_can( 'jetpack_connect_user' ) ) {
                    return true;
            }

            return new WP_Error(
                    'invalid_user_permission_user_connection_data',
                    self::get_user_permissions_error_msg(),
                    array( 'status' => rest_authorization_required_code() )
            );
    }

Apparently, any shop manager requires recently at least to have access right jetpack_connect_user, alternative woocommerce team might want to consider to switch to test for is_user_logged_in() instead of this access right.

Cheers,

Matthieu

To summarise when I installed the Jetpack subscription widget I could type in an email address, but then it stayed there greyed out and I couldn’t overtype it with another.

I placed the widget in my footer, and to test it sent a subscription email to my test email address. The email was received but my email address remained in the email field but greyed out. I was unable to then type a different email address. I logged out from my wordpress account, and viewed my site, but my address was still there. I looked on several browsers,to see if it was an issue with Safari, but the same problem persisted.

So I deleted the widget and then installed it again, but it still showed my email address. Deactivating all my plugins had no effect, so I disconnected and reconnected Jetpack, but still the problem persisted. As I final test I changed themes and installed the widget and it worked fine, so assume it’s an issue with Ocean WP.

Also the colour of the subscribe button is blue rather than black, although that could be the way I’ve got my site set up.

Can you investgate please.