I got in touch with support and they said the error on their end is “CONNECTION_INVALID_KEY” and offered a solution: remove the worker plugin, then delete any entries in the wp_options table in the database that begin with mwp_, then reinstall the worker plugin and try to add the site using the new key. I’ve gone through that procedure 3 times now and it makes no difference.

Anyone else run into this issue? Is there a solution? Frustrating, seems like the integration has a pretty serious bug here.

On an almost daily basis I am getting the ‘Your licence key is invalid’ error, even when no plugin updates are outstanding. Clicking verify works and the licence is once more valid, but this problem means that I have to check the key every single day to avoid automatic emails failing to be sent.

Has anybody else had this problem and, if so, how did you resolve it?

Thanks

Ian

Mailpoet plugin says:
Your key is not valid
Your key is not valid for the MailPoet Sending Service
Your key is not valid for MailPoet Premium

But on the mailpoet website the same key is provided to me. And the url of the website is the same.

Anyone? What I am doing wrong?

I am unable to login to a site we are building on wordpress.com A password reset request generates an email with this link:

https://aireadinessxxxxxxxxxxxxxxx.wpcomstaging.com/account/?action=rp&key=eSCbh7Yp53PTNG46IBlm&login=pxxxxxxxx99

When I try to reset the p/w I receive the above key invalid message.

I know this was reported in early 2020 and was reportedly fixed in v2.3.4 however we are using v2.5.4

Other admins for the site have this problem. WP.com have disabled the plugin to bypass the problem. What are we doing wrong?

It is actually an easy fix, there is only one line of code that needs changing in two files.

These two files:
includes/functions.php line 632
includes/classes/class-manage-verification.php line 322

replace this line of code:
$table = $wpdb->prefix . "usermeta";

with this code:

if(is_multisite()){
   $table = $wpdb->base_prefix . "usermeta";
}else{
   $table = $wpdb->prefix . "usermeta";
}

Happy to contribute this fix if you can tell me where/how you would like it.

Almost every day, when I open Mailpoet, I get an error that all sending is paused because my key is invalid. I go to settings, key activation and press Verify. Everything turns green and my key is verified okay. Sending is resumed and I can send my newsletter out.

Everything then works fine, until the next time.

Does anybody else have this problem? I am using the latest version of Mailpoet, all of my plugins and my WordPress site are up to date.

Thanks in advance for your help.

Ian

“”Your password reset link appears to be invalid. Please request a new link below.”””

but we remove “#038;” from the link, we can easily reset the password. How we can fix it?
https://excelwithwayne.com/resetpass/?key=AN KEY NUMBER;login=USERNAME