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Author role lost access to media library or insert media

rmatt — Thu, 03 Sep 2020 19:34:43 +0000

Staff access an events calendar via an Author role. Recently, they lost the ability to add media to an event. I cannot figure out which setting I need to click to bring the “Add Media, Add form, Add slider” choices back when they are adding a new event. I hope you can point me in the right direction!

Inserted audio shows up as Code

Crailsheim7180 — Fri, 08 May 2020 19:30:59 +0000

I built this theme a few years ago, and have gotten quite rusty since. Now I need to add an mp3 clip to the bottom of the index page, but even in the preview and in the upload, instead of the player I see the code. Googling hasn’t been very helpful. I’ve also tried copying a different audio clip from the ‘About Us’ Page, which works just fine there, to the index page, and on the index page, it also shows up as code.
I’ve also tried to install a couple audio plugins, and also only see code when uploaded.
Can somebody please help me with this.

MCM filter drop-down box missing

net — Sat, 23 Feb 2019 19:11:38 +0000

When adding media from the post, MCM filter drop-down box is missing if values inside of it are lengthy.

The solution is to force as important the following CSS:

.media-frame select.attachment-filters {
    max-width: 30% !important;
}

Just noticed using WordPress 5.1, not sure if it has anything to do with it.

Adding new category in Insert Media not working

Marek — Fri, 23 Mar 2018 10:12:48 +0000

Hi,

I have 2 issues:

1) in Insert Media pop up window under Attachment detail section the “Add new category” button is not working. I am trying to add new category there, but the new category is not added.

When I click on “Add new category” button, developer console shows this error:
Uncaught TypeError: j.find(…).wpList is not a function

When I am in Media Library and then I click on some image (the Attachment detail pops up), adding a new category is working here. As I said, it is not working only in Insert Media pop up window under Attachment detail section.

2) Also how can I separate these categories from posts?

Thank you very much for your response.

Unable to insert media

videobored — Thu, 01 Feb 2018 14:30:15 +0000

Using WordPress 4.9.2 and Newsletters 4.6.7.4. When editing a newsletter, attempting to add an image using the Add Media function results in a blank screen. The media manager overlay panel appears, but is completely empty. It works fine when adding media to posts or pages. What could be wrong?
Thanks in advance!

Select Photo button missing

Carin — Mon, 15 Jan 2018 23:32:34 +0000

Hi, Every time I access the Insert Media Modal screen, the Insert Photo button is not showing, I am using Genesis, Refined child theme, if I switch themes the Insert Photo button shows up, just not with Refined theme. The Developer is not familiar with Beaver Builder and asked I contact you first for any suggestions, Chrome console shows no difference in errors when button shows with one theme or not with the other, any more advice you can offer? I love BB!!

Folder filter for Insert Media

dimon8x — Tue, 14 Mar 2017 19:01:44 +0000

Dear Katsushi Kawamori!
Please make a Folder filter when inserting mediafile. That thing will seriously improve WordPress!

Issues with Media Library

egabog — Tue, 07 Mar 2017 20:42:06 +0000

So, as of last week, everything was working properly. Then, I started having some issues with my website, especially with Media Library. I think the cause may be the 4.7.3 update.

The issues:
1) Weird text “abcabcabc” on top left corner. (https://imgur.com/UvkGbY0)
2) Media Library and Insert Media not working. It just keeps loading eternally. (https://imgur.com/e1Boc7Q and https://imgur.com/H62grZf)

I deactivated all plugins and switched to the parent theme, no changes. Meaning the culprit was not any plugin or changes I made to the child theme. Today, browsing and searching for answers I found out that when I switch to “View List” I can see all the uploaded media. (https://imgur.com/8gU8PMP) When I choose “View Grid”, which is the way media is viewed in “Insert Media”, it just loads and loads. (https://imgur.com/UjypfKl and https://imgur.com/WSl2yCx)

I also changed permissions in “wp-content/uploads” to 777 and unchecked “Organize my uploads into month- and year-based folders” in Media Settings. Still a no-go.

Curiously, everything turns back to normal when I choose a theme like “Twenty Fourteen” or “Twenty Fifteen”. The theme developers denied me support because I have to pay for it, so I hope you guys can help me.

Best Regards
Caio Bogoni

Insert Media Button – Youtube and Vimeo insert from URL not displaying video pla

mbri — Tue, 08 Nov 2016 16:50:47 +0000

Hi when clicking on the “Inser Media” button and choose the option “insert from url” the youtube or vimeo video are not showing up. They do show up when posting from the backend. Any advice? Thanks!

Insert Media and General Dashbaord 404 issues

wrbush31 — Tue, 15 Mar 2016 00:55:02 +0000

As always, I apologize in advance for potentially asking a repeated question, but I tried hard to find other instances of the same issue and have yet to reach a resolution. Hopefully you guys can help point me in the right direction and at least get a jumping off point.

I run a site (pluggedingolf.com) and we are hosted with Bluehost. We’ve been having issues for the past couple of months where our dashboard freezes when writing posts, we lose connection to the database and WP tries to save the post to browser (hangs the browser), get 404’d, etc. We also noticed issues were really bad if we had multiple tabs with posts open to be edited. Following direction of other support posts, we extended the autosave interval, tried disabling all plugins, but the issues persist and we have inconsistent performance in the dashboard, specifically when writing or editing posts.

Another issue we experience is when we go to insert media into a post, when the popup appears, pictures may never even load into the window to select. Sometimes you just wait it out, other times it never works and you just have to try later.

We also tried the Heartbeat control plugin to help with the ajax calls to the server, but did not resolve the issue so it is currently disabled.

When I worked with Bluehost support, they told me they escalated to their WP specialist and could find nothing wrong with our installation or anything in the logs on the server. Unsurprisingly, they weren’t much help.