System Status Report
### WordPress Environment ###
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.3.1
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.8.1
Log Directory Writable: ✔
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_AU
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 8.2.23
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 8.2.1
OpenSSL/3.1.4
SUHOSIN Installed: –
MySQL Version: 8.0.36-28
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
[REDACTED]
### Post Type Counts ###
acf-field: 3
acf-field-group: 3
attachment: 305
cost-calc: 105
cost-calc-categories: 10
cost-calc-templates: 101
custom_css: 1
customize_changeset: 4
elementor_library: 7
nav_menu_item: 24
page: 25
post: 4
product: 113
product_variation: 346
revision: 366
shop_order_placehold: 4
ulpb_post: 1
wp_navigation: 1
wpc_product_option: 1
wpcf7_contact_form: 1
wpcode: 4
wpforms: 2
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (62) ###
Redux Framework: by Team Redux – 4.4.18
Advanced Custom Fields: by WP Engine – 6.3.6
AIOSEO - Author SEO (E-E-A-T): by All in One SEO Team – 1.1.10
AIOSEO - Image SEO: by All in One SEO Team – 1.1.12
AIOSEO - IndexNow: by All in One SEO Team – 1.0.11
AIOSEO - Link Assistant: by All in One SEO Team – 1.1.6
AIOSEO - Local Business: by All in One SEO Team – 1.3.5
AIOSEO - Redirects: by All in One SEO Team – 1.4.5
AIOSEO - REST API: by All in One SEO Team – 1.0.8
AIOSEO - Video Sitemap: by All in One SEO Team – 1.1.15
All 404 Redirect to Homepage: by wp-buy – 4.6
All in One SEO Pro: by All in One SEO Team – 4.7.1.1
All in One SEO: by All in One SEO Team – 4.7.1.1
Activity Log: by Activity Log Team – 2.11.0
Backup Migration: by Inisev – 1.4.6
Broken Link Checker by AIOSEO: by All in One SEO Team – 1.2.1
Contact Form 7: by Takayuki Miyoshi – 5.9.8
Cost Calculator Builder: by StylemixThemes – 3.2.31
Dokan: by weDevs – 3.12.1
Drag and Drop Multiple File Upload for WooCommerce: by Glen Don L. Mongaya – 1.1.3
Easyship: by Easyship – 0.9.9
Elementor Pro: by Elementor.com – 3.23.3
Elementor: by Elementor.com – 3.24.2
301 Redirects: by WebFactory Ltd – 2.76
Essential Addons for Elementor: by WPDeveloper – 6.0.4
Extendify WordPress Onboarding and AI Assistant: by Extendify – 1.15.0
Frase Plugin: by Frase – 1.3.1
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.0.1
Google for WooCommerce: by WooCommerce – 2.8.5
Site Kit by Google: by Google – 1.135.0
Haru TeeSpace: by HaruTheme – 1.3.7
Image Optimizer by Elementor – Compress, Resize and Optimize Images: by Elementor.com – 1.5.2
WPCode Lite: by WPCode – 2.2.1
Smash Balloon Instagram Feed: by Smash Balloon – 6.5.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.16
Members: by MemberPress – 3.2.10
Landing Pages - PluginOps Landing Page Builder, Coming Soon Builder, Maintenance Mode: by PluginOps – 1.5.2.1
Pinterest for WooCommerce: by WooCommerce – 1.4.9
One Click Accessibility: by One Click Accessibility – 2.1.0
PRO Elements: by PROElements.org – 3.23.3
Slider Revolution: by ThemePunch – 6.6.20
Speed Optimizer: by SiteGround – 7.6.5
Security Optimizer: by SiteGround – 1.5.4
Smart Slider 3: by Nextend – 3.5.1.23
Templately: by Templately – 3.1.5
Ultimate Addons for Elementor: by Brainstorm Force – 1.36.37
WooCommerce Designer Pro: by JMAPlugins – 1.9.24
WooCommerce.com Update Manager: by Automattic – 1.0.3
WooCommerce Stripe Gateway: by WooCommerce – 8.7.0
Google Analytics for WooCommerce: by WooCommerce – 2.1.7
WooPayments: by WooCommerce – 8.2.1
WooCommerce Shipping & Tax: by WooCommerce – 2.8.1
WooCommerce: by Automattic – 9.3.1
WordPress Importer: by wordpressdotorg – 0.8.2
SiteGround Central: by SiteGround – 3.1.0
WP Go Maps (formerly WP Google Maps): by WP Go Maps (formerly WP Google Maps) – 9.0.40
WP-Optimise - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.5.0
WPC Product Options for WooCommerce: by WPClever – 1.7.3
WPForms Lite: by WPForms – 1.9.0.4
YITH WooCommerce Compare: by YITH – 2.43.0
YITH WooCommerce Wishlist: by YITH – 3.38.0
Zakeke Interactive Product Designer: by Zakeke – 3.8.14
### Inactive Plugins (2) ###
Smush: by WPMU DEV – 3.16.6
UserFeedback Lite: by UserFeedback Team – 1.1.1
### Must Use Plugins (1) ###
Elementor Safe Mode: by Elementor.com – 1.0.0
### Settings ###
Legacy API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –
### Logging ###
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 2 KB
### WC Pages ###
Shop base: #26 - /shop/
Cart: #27 - /cart/ - Contains the [woocommerce_cart] shortcode
Checkout: #28 - /checkout/ - Contains the [woocommerce_checkout] shortcode
My account: #29 - /my-account/
Terms and conditions: ❌ Page not set
### Theme ###
Name: Special Viewer
Version: (update to version 0 is available)
Author URL:
Child Theme: ✔
Parent Theme Name: TeeSpace
Parent Theme Version: 1.3.7
Parent Theme Author URL: https://harutheme.com/
WooCommerce Support: ✔
### Templates ###
Overrides: teespace/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0
teespace/woocommerce/cart/cart-totals.php
teespace/woocommerce/cart/cart.php
teespace/woocommerce/cart/cross-sells.php
teespace/woocommerce/cart/mini-cart.php version 7.9.0 is out of date. The core version is 9.2.0
teespace/woocommerce/checkout/form-checkout.php
teespace/woocommerce/content-product-cat.php
teespace/woocommerce/content-product.php
teespace/woocommerce/content-single-product.php
teespace/woocommerce/content-widget-product.php
teespace/woocommerce/content-widget-reviews.php
teespace/woocommerce/global/quantity-input.php
teespace/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.2.0
teespace/woocommerce/loop/loop-end.php
teespace/woocommerce/loop/loop-start.php
teespace/woocommerce/loop/orderby.php
teespace/woocommerce/loop/pagination.php version 3.3.1 is out of date. The core version is 9.3.0
teespace/woocommerce/loop/sale-flash.php
teespace/woocommerce/myaccount/form-login.php version 7.0.1 is out of date. The core version is 9.2.0
teespace/woocommerce/myaccount/my-account.php
teespace/woocommerce/myaccount/navigation.php version 2.6.0 is out of date. The core version is 9.3.0
teespace/woocommerce/order/order-details.php version 8.5.0 is out of date. The core version is 9.0.0
teespace/woocommerce/single-product/add-to-cart/variable.php
teespace/woocommerce/single-product/meta.php
teespace/woocommerce/single-product/product-image.php version 7.8.0 is out of date. The core version is 9.0.0
teespace/woocommerce/single-product/related.php
teespace/woocommerce/single-product/sale-flash.php
teespace/woocommerce/single-product/tabs/tabs.php
teespace/woocommerce/single-product/up-sells.php
teespace/woocommerce/single-product.php
Outdated Templates: ❌
Learn how to update |
Clear system status theme info cache
### WooPayments ###
Version: 8.2.1
Connected to WPCOM: Yes
WPCOM Blog ID: 231414547
Account ID: acct_1P0Lx7CIBhdMU97o
Payment Gateway: Enabled
Test Mode: Enabled
Enabled APMs: card
WooPay: Not eligible
Apple Pay / Google Pay: Enabled (product,cart,checkout)
Fraud Protection Level: basic
Multi-currency: Disabled
Auth and Capture: Enabled
Documents: Disabled
Logging: Disabled
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
Daily Cron: ✔ Next scheduled: 2024-09-17 12:15:36 +10:00
Options: ✔
Notes: 85
Onboarding: completed
### Action Scheduler ###
Complete: 456
Oldest: 2024-08-17 15:47:23 +1000
Newest: 2024-09-17 15:35:00 +1000
Failed: 462
Oldest: 2024-03-14 23:16:26 +1100
Newest: 2024-09-17 15:05:10 +1000
Pending: 20
Oldest: 2024-09-17 15:50:00 +1000
Newest: 2024-09-24 08:27:12 +1000
### Status report information ###
Generated at: 2024-09-17 15:39:10 +10:00File Changes
Malware Scan
Content Safety
Public Files
Password Strength
Vunerablility Scan
The only available options are Server State and User & Option Audit.
Thank you, Dan
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I have a problem with only one product, every else is fine.
As you see in the image (https://ibb.co/0QJwRBB), there are greyed out (sizes and color). And cant choose size neither color. I imported it via CSV file just as any other product i have. I was wondering why that happend to just that one product and not the others, i used the same method to import that product same as the others.
I was thinking maybe it has to much variable products, but that really dont make any sense to me. Also looked into maybe it was set to “not in stock”, but that was proven false… If everyone knows just something i can try, it would be much help.
Thanks
]]>Please check the following images:
Please check the following images:
From the front end, everything looks fine. All text and images look the same as they did on the site I was cloning. However, on the backend, the first 165 images in the media library are just showing as greyed out squares in grid view. The rest of the images in the media library seem to be OK, but I haven’t yet tried to look at all 6717 of them. In the list view, there are thumbnails displayed for all images, including those first 165.
The 165 images that are greyed out correspond to the most recent three months. In other words, they are for every image in the 07, 08 and 09 subfolders of 2022 and they are a mix of .png, .jpg and .webp.
In most cases, but not all, if I click on one of the greyed out boxes, I get a full size image that looks fine. As an experiment, I tried editing one of the images by doing a vertical flip, twice, to return it to it’s original orientation. After that, the image icon was displayed correctly in place of the greyed out square, so I’m pretty sure it’s a problem with thumbnail for the image not being present, or somehow not matching up with what the database expects.
After doing that experiment, I looked in the 09 folder where the image file is and found that there are now now 9 versions of this image, including eight that were just generated as various size thumbnails from 150×150 up to 400×400. The original image was 601×600. I tried the same experiment on one of the images that didn’t show up when I clicked on the greyed out box. When I clicked Edit image, it did show me the image, then after doing the double flip and saving, both the icon, and the larger image were shown, but there are now 21 versions of this image in the 09 folder. The original image size was 3278×1645, so there were lots of smaller thumbnail possibilities. (I really need to talk to my client about not uploading full size images)
I know I can fix this by using the Force Regenerate Thumbnails plugin, but if I do that, I’ll wind up with a whole lot of thumbnail images that I probably don’t need and the already huge media library will grow substantially. I’d like to understand why this happened in the first place and find a more elegant solution than brute force regeneration of all the thumbnails.
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