My server using CSF Firewall and Cloudflare.

Do I need to add the IPs of your anti-spam server to firewall whitelist so that they can work properly?

Does Quic Cloud have a firewall? Is it equivalent to the Cloudflare WAF?

Thank you!

I hope this message finds you well.

I am reaching out from Clerk.io, where we provide an e-commerce personalization tool compatible with various platforms, including WordPress.

As part of our plugin’s functionality, we require the ability to sync product data. However, we are encountering an issue where our importer appears to be blocked while attempting to sync products for one of our clients.

When doing an Insomnia/Postman call, we get the following message:
555 Security Incident Detected
Your request was blocked.

If you are the owner of the website:
The Website Application Firewall that is protecting your website has blocked this request for being suspicious.

You can see the detailed reason for this in your webserver logs.

If you are the visitor:
The public IP address assigned to you, by your internet provider, might be suffering from poor reputation: Look up IP reputation here. IP addresses from VPN providers or public networks often have poor reputation.

We have added our importer IP to the whitelist, however, it still seems to be failing. Can you please help us understand why this is happening and how we can avoid this in the future?

Thanks,
Matei

Thank you

For security reasons, our woocommerce shop’s server has been hardened with a firewall that blocks the web server from being able to initiate connections through the OUTPUT chain. This makes it so the web server can serve requests; it cannot initiate requests.

Basically what I’d like to do is write a system-level cron job that automatically fetches currency data and writes it to a file somewhere that’s accessible to the wordpress website.

Does this plugin support a way to automatically import currency data from a file on a recurring basis (eg every hour)?