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W3 Total Cache Error blocking wp-admin login

Kat Medina — Fri, 21 Jun 2024 21:07:25 +0000

Hi there,

We have been having some trouble with our site following an upgrade to a new theme (Issue.) Initially we believed it to be the white screen of death so we deactivated all plugins and tripped our security plugin Really Simple SSL. I went in to the host via FileZilla and was able to move that plugin but am now receiving the following error when I access the /wp-admin page.

“W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home1/waebb20abuoi/public_html/wp-content/advanced-cache.php.” Believing it is from the deactivated plugin W3 Total Cache.

I am unsure of how to remove this plugin without simply deleting it from FileZilla and worry that will continue to block the access. Any next steps are appreciated as I would love to just be able to log back on and reactivate everything at this point.

The blog I need help with is: scadradioorg.wordpress.com

Filezilla access to Woocommerce website

churchinchicago — Wed, 27 Mar 2024 19:55:22 +0000

I am able to access our website https://www.biblesandbooksonline.com using https://www.biblesandbooksonline.com/wp-login.php with an ID and password . But when I try to use the same ID and password for Filezilla accessing the same site it doesn’t work (530 Login incorrect). What is the ID and password Filezilla is looking for?

Note the website will be down temporarily starting April 1. Thanks for your help.

6.4.1 has killed my site

billlinton — Sat, 11 Nov 2023 15:24:12 +0000

I get regular emails saying my site has been updated to a new version of WordPress. Following the latest, and attempt to access the Dashboard or update a page just hangs.

Is there any way to revert to whatever version it was before (presumably 6.4) and turn off the automatic updating? Or will that lead to problems down the line?

_sl_test.html on my site’s files

kreativamarketing — Wed, 09 Aug 2023 10:21:19 +0000

I have recently noticed that there are a few files between my site’s files (same folder than the .htaccess o index.php):
Link to the image: https://ibb.co/9qh5X8q

the files names are like: _sl_test_1691339033.html

We have had a few attacks over the last months, so I am wondering if anyone knows where do these files come from, if they’re part of a plugin or I should be worried.

Thanks in advance.

Critical Error Help

cristalee88 — Wed, 26 Jul 2023 16:55:27 +0000

The website was contracted out to a third party to build & I can no longer get ahold of that person. I went in through the backend of the website and logged in, made changes (including updating wordpress and plugins). I think my mistake was updating plugins as that’s when the critical error came up.

I downloaded Filezilla & tried logging into the site via FTP, but it can’t connect to the server. The login credentials I used to FTP were what I used to login to the backend of the site. I used SFTP, thelocksmithexperts.com (host), and username & password.

I don’t have any original emails and never got an email from WP about the error. Site is hosted by GoDaddy.

Can someone please help? I have no real or deep background in this area.

Cannot Install Updates

laralorvan — Mon, 17 Apr 2023 13:43:17 +0000

For the past four days I have been trying to install recommended updates to WordPress 6.1.1. These include the latest version of WordPress, and ten plugin updates.

Each time I click the update button I received an array of messages, including:

‘Briefly Unavailable for Scheduled Maintenance. Check Back in a Minute’

I contacted Hostgator but they were unable to assist me.

I researched the problem and discovered that it may be something to do with maintenance mode.

Unfortunately, my efforts to locate the problem file (.maintenance file) using filezilla have floundered. I can’t connect to my website. Instead, I keep getting the message:

‘Error: Critical error: Could not connect to server.’

Thanks in advance for any advice.

Regards,

Lara

Fatal Error after Installing a Theme

alimaxb — Sun, 23 Jan 2022 19:10:33 +0000

After installing the plugins for a new theme, the site came back with a fatal error. I did some research, and I believe plugins that were installed before are conflicting with the new ones. I also found that I need an FTP in order to disable the plugins without using the WordPress dashboard. I used FileZilla, but after connecting there is only a folder with a “/” as the title in the remote site.

All I want to do is disable the plugins that were there before so that I can enable the ones necessary for the new theme.

Thank you for your help.

Media Files not in the correct folders on server

localemagazine — Fri, 18 Jun 2021 20:39:04 +0000

I need all the help.
I have been trying to reduce the storage space on our site for the last couple of weeks. I spent about 150 hours deleting 45,000 photos of our 98,000 off of wordpress.
Our site storage size did not decrease AT ALL. So I connected with WPEngine. I logged into FileZilla, where I found a complete mismatch of files. Long story short, while our media files are in their correct year/month folders in WordPress’ media library, they are in completely wrong ones on the SFTP/server side. WPEngine says this is a WordPress issue and WordPress must guide me to correct. Not to mention, those 45,000 images I deleted from the media library? All still living and well with each thumbnail size in the server.
I cannot revert my site back to any point, so I need to find a way to force my server to adapt what WordPress shows. At the bare minimum I need to force the media files into their correct folders on the server side. (again, I do not grasp how this is NOT a server issue, but after 3.5 hours with their tech support I am giving into their direction of it being something WordPress must solve).

Проблема с переносом данных на хостинг

snaiperka055 — Sat, 30 Jan 2021 16:56:22 +0000

Здравствуйте. Создал сайт на WordPress на хостинге beget. Затем решил поменять домен, и случайно удалил сайт вместе с ним. После чего восстановил его себе на компьютер. Потом создал новый “Сайт” на хостинге, прикрепил домен. Далее встал вопрос о том, как перекинуть сайт с компьютера на хостинг. Открыл мануал от seostop, скачал Filezilla, перекинул файл wp-config на хостинг. Затем я скачал Денвер и открыл phpmyadmin. Но там, не было той базы данных, которая была указана в мануале. Также, там не было ни одного закаченного файла. После чего я попробовал использовать старую база данных, которая была на beget. Я уже поменял логины и пароли в фале wp-config. Сайт по прежнему пустой. Помогите пожалуйста.

Migrating to FTP / The specified directory does not exist

chrisjd — Mon, 04 Jan 2021 20:25:47 +0000

My site “olddomain” lies on a VPS (Ubuntu). I want to migrate to another domain “newdomain” VPS (same IP). Therefore I have created a new WP installation under the new domain. When starting the migration progress I’ve presented migrate guru one after the other all possible strings to find the right path:

/www/wwwroot/public_html/foldername
/wwwroot/public_html/foldername
/public_html/foldername
/foldername

None of them works – I always get the same error message: “The specified directory does not exist on the destination server.” But it’s not true, the folder exists! I can access it via FileZilla.

Obviously migrate guru finds the server and my password seems to be correct. Where is the problem? Does anybody has an idea?