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Emails still not sending

passportandpixels — Wed, 26 Jun 2024 21:57:37 +0000

Hi, thanks for reading my message.

MailPoet has completely stopped working for me. I have been through all the troubleshooting guides in the knowledge base and nothing works. My host, Lyrical, have been into my site to try to fix the problem and nothing works. I have sent messages and tweets to MailPoet it seems impossible to get help. So I’m hoping someone here can help!

I have my MailPoet (latest version) set up with an automatic email when a new blog post is published. This worked successfully until it stopped working when MP decided a gmail address was no longer good enough. So I set up a new email address and put it in, checked it was all set up correctly. Still no joy. I went through all the troubleshooting tips on the site. Everything is set up and connected correctly. I reached out to Lyrical who suggested switching from the native emailer to the SMTP plugin. We did this. Still doesn’t work. There are now 11 failed emails with new post notifications and nothing works. These 11 failed emails have a button saying ‘resume’ but when I click it on one of them, nothing happens.

Help would be much appreciated as I’m ready to delete MailPoet now. Thank you.

Woocommerce emails not being sent

jpennuto — Sun, 08 Oct 2023 23:55:26 +0000

Our WooCommerce site, currently hosted via Nexcess/LiquidWeb is having issues sending out the emails related to customer orders. It appears that the new order emails sent to our site email id is working but because this is a google workplace id, the emails are immediately sent to spam. Our workaround for this issue is to create a filter that allows these messages to go to our inbox. Any WooCommerce emails that should go to the customer such as the order invoice with payment details does not go to the users and we have asked them to check spam folder and they are not getting them. We don’t know when this actually began but it is a serious concern for us and our customers. Our site uses the ASTRA theme and there are only a minimal number of additional plugins mainly for maintenance purposes. We have also tried to resend the customer invoice detail from the orders screen, and it does not send via that method as well.

We are not using any SMTP plugins to handle the email functions as we wish to keep the site as lean as possible but if there is a recommended SMTP plugin for Goggle/GMAIL SMTP access that has an easy setup and support footprint we would consider its use. I have seen other post that stated they changed to SMTP and the issues were not resolved. We are currently self-maintaining our site and could use some help and guidance on how to resolve this issue. Also, is there a way to view the customer invoice details via the orders screen so that we can send this info to the customers? Please help!!!

Email messages not sending?

Robert Bamm — Thu, 10 Aug 2023 14:06:09 +0000

Is there anything special I need to do in order for the plugin to start sending out automated email messages. I want the system to send discount coupons to visitors who leave a review for our products, but even after activating the feature in the settings and editing the template, nothing is being sent out after leaving a review. Is there something I’m missing here? I’ve also created a coupon and set the value for it etc. Maybe some coupon setting?

emails not sending

centexcrane — Wed, 05 Oct 2022 17:08:23 +0000

Hello, I have installed forminator and it was sending emails, now it’s not. I downloaded and activated Branda, still, nothing. Please help, I am extremely technically challenged!
Thanks to anyone that can help

Emails going out are delayed, can’t force them to all send

Tim Derouin — Mon, 01 Aug 2022 18:04:21 +0000

We have 138 subscribers and all should have received an email after a post was published earlier today. According to the reports page the email was sent to 60 out of 138 subscribers. I let it sit for a while but the total number of sends were still just 60.

I clicked the hollow orange arrow icon to send now but once I get down to 8 subscribers to send to the link doesn’t seem to do anything.

I am now showing that the email went out to 130 subscribers but cannot seem to get anything to send to the final 8 subscribers.

Thoughts? Thanks in advance!

Redirect error for MailPoet newsletter every month

thegv2020 — Tue, 24 May 2022 12:09:19 +0000

Hello, I would appreciate help on an issue that keeps appearing every month when I send out my newsletter via MailPoet. I keep getting a redirect error from Google Search Console.

such as for May, April, March:
https://www.thegreekvibe.com/?mailpoet_router&endpoint=track&action=click&data=WyIyMCIsInk0anlsdnBjeWdnc2dnMHNra2drMHNnb2tzNHdvb2tvIiwiMjgiLCIzNDBlN2Y4M2MwYmUiLGZhbHNlXQ

https://www.thegreekvibe.com/?mailpoet_router&endpoint=track&action=click&data=WyIyIiwiMzg0MDhmIiwiMjciLCIyM2IyMDNmYmY5NzMiLGZhbHNlXQ

https://www.thegreekvibe.com/?mailpoet_router&endpoint=track&action=click&data=WyIyMCIsInk0anlsdnBjeWdnc2dnMHNra2drMHNnb2tzNHdvb2tvIiwiMjUiLCIxYmUxZDEzNGIxMTEiLGZhbHNlXQ

Please guide me to fix.

Tickets are not being sent via email

stevehutto — Thu, 10 Jun 2021 18:46:06 +0000

HI,

Users can purchase tickets OK and payments are fine, but emails are not being sent with the ticket links. All other emails from the site are arriving and have been tested.

I can see the emails in the purchase report but they also do not send when re-sending them. No errors are shown.

Post Notification Emails Was Working Fine, Then They Stopped Being Sent

pfwhalen — Mon, 26 Apr 2021 14:28:47 +0000

My daily post notification emails were being sent, everything was fine, but now they’ve stopped. It started last Friday. The error I’m getting is “The MailPoet Sending Service did not send your latest email because the address [email protected] is not yet authorized.

Note that the email address they list is not the email address I have set up in the profile. I don’t have access to this email address. Also, I didn’t change anything, it just started happening. Any help would be greatly appreciated.

PFW

Sending emails not working

hornerrecruitment — Wed, 31 Mar 2021 00:59:26 +0000

Hi,

In the last couple of weeks our emails have stopped working through Postman SMPT and we can’t work out why. We have just discovered the issue this week. Can you please assist? This is urgent as it is affecting our business.

We did change the Outgoing Mail Server Hostname and email address in February 2021 but it had been working fine until recently. When someone fills out our enquiry form (https://www.horner.com.au/enquiry-form/) normally an email is sent from our website to our sales team to notify us. This email has stopped working. Because of this people are currently unable to actually “submit” on the enquiry form and comes up with an error message “There was an error trying to send your message. Please try again later.” The info from the enquiry form is actually going into our contact Database but the email notification to us is not working.

We also send emails to candidates in the form of job alert notifications from our website and these are not sending either.

In the email log the status for the emails says “Unable to connect via TLS”.
I have tried to send test emails and says “Failed” with the message “Unable to connect via TLS”.

Why have the emails suddenly stopped working and how can we urgently fix it?

Diagnostic report below:

OS: Linux c5s4-3e-syd.hosting-services.net.au 2.6.32-954.3.5.lve1.4.63.el6.x86_64 #1 SMP Sun Apr 7 10:18:40 EDT 2019 x86_64
PHP: Linux 5.6.40 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
WordPress: 4.9.7 en_AU UTF-8
WordPress Theme: Harry Ta
WordPress Plugins: Advanced Custom Fields PRO, BackWPup, Honeypot for Contact Form 7, Contact Form DB, Contact Form 7, Corona Virus (COVID-19) Banner & Live Data, CoSchedule, Duplicator, Insert Headers and Footers, HubSpot All-In-One Marketing – Forms, Popups, Live Chat, LoginPress – Customizing the WordPress Login, Postman SMTP, Redirection, Regenerate Thumbnails, Simple Banner, Simple Page Ordering, SumoMe, Category Order and Taxonomy Terms Order, WP Team, TinyMCE Advanced, TinyMCE and TinyMCE Advanced Professsional Formats and Styles, W3 Total Cache, Yoast SEO, WP Downgrade | Specific Core Version, WP Job Manager – Alerts, WP Job Manager – Bookmarks, WP Job Manager Integration with Idibu, WP Job Manager, Smush, WP Job Manager addon – Jobs Geolocation, WP Stagecoach
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email
WordPress wp_mail_content_type Filter(s): set_content_type_html
WordPress phpmailer_init Action(s): wpcf7_phpmailer_init
Postman: 1.7.2
Postman Sender Domain (Envelope|Message): horner.com.au | horner.com.au
Postman Prevent Message Sender Override (Email|Name): Yes | Yes
Postman Active Transport: SMTP (smtp:tls:login://au-smtp-outbound-1.mimecast.com:587)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 1072 | 278
Postman Email Log (Enabled|Limit|Transcript Size): Yes | 2000 | 128

Thanks in advance for your reply and assistance.

thanks
Shelley

My Post SMTP seems to have stopped working. No emails are being send out.

keving10 — Wed, 18 Nov 2020 17:34:17 +0000

For whatever reason Post SMTP has stopped working. I’ve already checked the Email Settings in my Woocommerce Email New Order section. Everything is in order.

When I go to the Post SMTP Email Log, I see that none of my New Order Confirmations are gong out nor at my Contact Us Email Inquiries. All statuses say “Authentication failed”.

When I try to Resend these all I get is a pop up saying “Email could not be resent. Error: Authentication failed.”

What do I do?? (My Post SMTP plugin does not need an update.)