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Order in Null in Email tempalte

eran1820 — Sun, 26 Jan 2025 08:33:13 +0000

Hello,

There is an error in the Email tempalte related to the order object not loaded:

PHP Fatal error: Uncaught Error: Call to a member function get_order_number() on null

Error Changing Email Template

kyrstenjunior — Wed, 22 Jan 2025 19:50:28 +0000

Hello, everyone!

I hope you’re all doing well!

I would like your help with the email templates. I updated the email layout in Settings/Emails, but when I save the changes, the screen refreshes, and only the default texts appear.

I also tried applying the theme through the Tools/Cleanup/Email Template path, but it’s not being applied either.

Could you assist me with this issue?

I look forward to hearing from you soon.

Best regards.

Review Form

dominicquevillon — Tue, 21 Jan 2025 15:42:38 +0000

Hello, I add new fields on the review default forms
Im trying to send data of thoses new fields by email but seem not working
it’s possible?

I try by adding the new template tag in form template but seem not working, example: {{ date_purchase }}

default WP email notification after password reset

joanlaura404 — Thu, 31 Oct 2024 18:44:49 +0000

I’ve noticed in my email log that there is an email that goes out to users after a password has been reset. This looks like a default WordPress template, but it’s not the same as the Password Changed – For User. There doesn’t appear to be a template for this email already in your free plugin, is there any chance that this one will be added to in the future or is this one included in an addon?

Here is the template that is being sent after a user resets their password from getting a password reset link email first.

Subject: [global_site_title] Your new Password

Content:

[email_user_firstname],
Your password was successfully reset on [global_site_title]!

Username: [email_user_login]
Password: *** Successfully Reset ***

You can now login here: [shortcode for website login url]

I could not find any other information about this email template, so I may be mistaken that is a default wordpress email and it’s possible it may be triggered via another plugin. If so, you can disregard my request.

Remove price, quantity, total, subtotal and payment method from email

saifullah970 — Fri, 12 Jul 2024 12:27:24 +0000

Good day, i want to remove product price, total, sub total, quantity and payment method from email template for request notification to admin and customer

Please change placeholder variable grammar in email templates

stephunique — Thu, 11 Jul 2024 06:07:07 +0000

Hello

I am testing out the email templates that users get when they sign up to a membership. I have discovered that one section of the email is worded exactly like the following:

“Membership Fee: The price for membership is $10.00 every 2 Days After your initial payment, your first payment is Free.after your 1 day trial.”

Note that there is a weird full stop between the words “Free” and “after” and it does not look professional. The way it is written currently, it should say “The price for your membership is” and there should be a full stop after the words “2 Days” so it says “The price for membership is $10.00 every 2 Days. After your initial payment,”

Unfortunately we cannot edit any of this ourselves since placeholder variables replace this entire sentence, including the non-changing portions like the phrase “The price for membership is”.

Can you please change it so that the actual variables (ie the numbers and durations) are replaced and changed by variables (ie, the bolded words and the trial period: “$10.00”, “2” “Days”, “1” “day”) so we can word the rest of it ourselves?

Please see this screenshot for an illustration of what I mean: https://prnt.sc/rMmMauasSuwF

My suggestion: What would be much better is if we had 6 different placeholders like the following in bold so we can have the freedom to write our own sentences using the same placeholdesr like the following examples:

“Free Trial: Your free trial of !!trial_duration_number!! !!trial_duration_unit!! has started. When your trial ends on !!trial_end!!, you will be charged the usual membership fee.

Membership Fee: Your membership account lasts !!membership_duration_number!! !!membership_duration_unit!! and costs !!membership_cost!!.”

An example with numbers:

“Free Trial: Your free trial of !!3!! !!day!!s has started. When your trial ends on !!June 1!!, you will be charged the usual membership fee.

Membership Fee: Your membership account lasts !!4!! !!week!!s and costs !!$10.00!!.”

Using this method we could use the same placeholders but change the wording to say this:

“Membership Fee: You have a !!trial_duration_number!! !!trial_duration_unit!! free trial which ends on !!trial_end!!. Your membership fee is !!membership_cost!! for every !!membership_duration_number!! !!membership_duration_unit!! and you will be charged this amount when your trial ends. To cancel, log in to your account.”

An example with numbers:

“Membership Fee: You have a !!3!!-!!day!! free trial which ends on !!June 1!!. Your membership fee is !!$10.00!! for every !!4!! week!!s and you will be charged this amount when your trial ends. To cancel, log in to your account.”

Note with this method we can add our own s for plurals and dash for hyphenated terms by adding them immediately after the placeholder variable and write our own email templates.

In any case, could you please change the way it is written at the moment with the weird full stop in the wrong place and the missing word, it does not look professional when we send it out to members that sign up.

Thank you

Logo Image not displayed in Email

qaimraza7217 — Thu, 30 May 2024 12:02:02 +0000

I am using this plugin for email template configuration, and overall, it has been working well. However, I am experiencing an issue with the display of our company logo in emails. When customers receive an email, the logo is not displayed correctly. I have reviewed all the settings and consulted your forum, but I have not found a solution to this problem.

Image display properly in Yahoo email but problem occur in gmail.

HTTP500 – Internal Server Error when editing e-mails

ingarb — Tue, 21 May 2024 09:56:02 +0000

Hi! When I go to edit the emails, the editor works – but on the order details I get a crash notice from WordPress (HTTP500 Internal Server error).

I thought this was because there were no orders in the system – so I added two but the error still persists.

View post on imgur.com

Re-send verification Template

georgeiskef — Sat, 18 May 2024 10:03:07 +0000

I have a technical question regarding the email tempaltes.
I am using a custom template plugin email verificaiton of new customer registration.
However, when I use the plugin to customize the template, there is a problem with the re+send verification email.
The resend verification email does not include the verificaiton link. Furthermore, I can not find it with the plugin I am using to edit or even in file manager.
The strangest thing though is that even this template is not edited, but rather I only edited the new customer verification email, this one is also altered. But when plugin is not used for email editing, the re+send verification email shows just fine.

Error con los correos eléctronicos

son12 — Wed, 10 Apr 2024 06:42:28 +0000

Hola,

Quería exponer un problema que estamos teniendo. Hemos incluido unas plantillas en los correos electrónicos de confirmación de reserva para que al usuario le llegue de manera más visual, pero cuando llega el correo, la plantilla no es la que nosotros hemos incluido, sino la que el plugin one por defecto. además, tampoco cambiada el asunto por lo que nosotros ponemos.

?Alguna ayuda?