I’m experiencing an issue with Elementor on my WordPress website and need some assistance to resolve it.
The issue:
Whenever I attempt to edit a page using Elementor, it either doesn’t load or gets stuck on the loading screen.
Troubleshooting steps I’ve tried so far:
Unfortunately, none of these steps have resolved the problem.
Website details:
If anyone has encountered a similar issue or knows a solution, I would really appreciate your guidance.
Thank you in advance for your support!
]]>When I went in Elementory->System info, I have the following:
S: showing 3 of 3
JS: 2024-01-10 16:01:27 [error X 1][https://thewordismylife.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:1116197] null is not an object (evaluating ‘V.getBoundingClientRect’) JS: 2024-01-19 13:58:26 [error X 1][https://thewordismylife.com/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.18.3:3:76389] C is undefined JS: 2024-01-19 13:59:54 [error X 1][https://thewordismylife.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:570821] this.config.document is undefined
can someone help?
Thanks in advance
]]>TypeError: elementorFrontend.config.elements is undefined
<span class=”message-body-wrapper”><span class=”message-flex-body”><span class=”message-body devtools-monospace”><span data-link-actor-id=”server0.conn5.windowGlobal8589934870/obj146″ class=”objectBox-stackTrace reps-custom-format”></span><span data-link-actor-id=”server0.conn5.windowGlobal8589934870/obj146″ class=”objectBox-stackTrace reps-custom-format”>TypeError: <span class=”objectBox objectBox-string”>this.model is undefined</span></span></span></span></span>
Uncaught (in promise) TypeError: this.model is undefined
TypeError: elementorFrontend.config.elements is undefined
initSettings https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
initialize https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
Model Backbone
_createSuperInternal https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
BaseElementModel https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
n Backbone
web-cli.min.js:3:155242
TypeError: this.model is undefined
initialize https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
initialize https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
initialize https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
Backbone 7
initPreviewView https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
attachDocumentToPreview https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
attachDocumentToPreview https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
apply https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
promise callback*apply https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
run https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/web-cli.min.js?ver=3.11.1:3
runInstance https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/web-cli.min.js?ver=3.11.1:3
run https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/web-cli.min.js?ver=3.11.1:3
internal https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/web-cli.min.js?ver=3.11.1:3
onPreviewLoaded https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
onPreviewLoaded https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
Backbone 9
initPreview https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
onStart https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
onStart https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
Backbone 3
<anonymous> https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor-loader-v1.min.js?ver=3.11.1:2
<anonymous> https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor-loader-v1.min.js?ver=3.11.1:2
web-cli.min.js:3:155242
Uncaught (in promise) TypeError: this.model is undefined
initialize https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
initialize https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
initialize https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
Backbone 7
initPreviewView https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
attachDocumentToPreview https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
attachDocumentToPreview https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
apply https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
promise callback*apply https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
run https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/web-cli.min.js?ver=3.11.1:3
runInstance https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/web-cli.min.js?ver=3.11.1:3
run https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/web-cli.min.js?ver=3.11.1:3
internal https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/web-cli.min.js?ver=3.11.1:3
onPreviewLoaded https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
onPreviewLoaded https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
Backbone 9
initPreview https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
onStart https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
onStart https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.1:3
Backbone 3
<anonymous> https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor-loader-v1.min.js?ver=3.11.1:2
<anonymous> https://norden-webseiten.de/wp-content/plugins/elementor/assets/js/editor-loader-v1.min.js?ver=3.11.1:2
I have tried every method from this list.
My CDN / domain host is CloudFlare, I have of course disabled the proxying and any caching I had previously enabled, even restarted the server WordPress was hosted on to ensure the local server cache was gone. The only plugin currently active is Elementor and it is not working. I have increased the PHP memory limit to 1024M because I have a lot of RAM.
]]>I am unable to see any error in the error log.
I am unable to activate Safe mode on my website for elementor.
When I enable the ” Switch Editor Loader Method “, it results in page isn’t working error.
So basically I am unable to do anything, I would like you guys to help me out because I need to make a few changes to my website.
]]>Anyone having this issue who can help?
THanks
]]>After inspecting the webpage I can see in the console that certain js files are missing. Is that the cause?
]]>Changed hosting plan as we were reaching I/O Usage.
– Disabled ALL the plugins except of the Elementor ones and Elementor is still not loading….
I am at a loss…..
]]>