for a few days now, I’m faceing the following issue on my website:
When I try to edit a page with Elementor, I can see the loading screen and nothing else happens. It always loads…
I already:
– used “SAFE MODE”
– enabled: Switch Editor Loader Method
– deactivated all other plugins
– using the latest version of Elementor and WP
– made sure that I don’t use a cache plugin
– uninstalled the security plugin to ensure that no security rules cause the issue
– switched Themes (to WP Twenty Twenty-Two)
– updated PHP version
– increased PHP memory
– tried different Browsers and OS (including Incognito Mode)
– rolled back Elementor to older versions
– uninstalled and installed the Elementor Website Builder plugin
– I already know this page: https://elementor.com/help/elementor-not-loading/
But all of the above actions did not fix the issue. Can you please help me to solve this issue?
Thank you!
Console output:
JQMIGRATE: Migrate is installed, version 3.3.2
Love using Elementor? Join our growing community of Elementor developers: https ://qithub.com/elementor/elementor
JQMIGRATE: Migrate is installed, version 3.3.2
- GET https://xxx.de/wp-json/elementor/v1/globals 403 ... web-cli.min.js?ver=3.6.1:2
- {message: 'Cookie check failed', code: 'rest_cookie_invalid_nonce', data: {...}} ... editor-document.min.is?ver=3.6.1:2
- {’code; 1 rest_cookie_invalid_nonce', message: 'Cookie check failed', data: {...}} ... editor.min.js?ver=3.6.1:2
- Uncaught (in promise) ? {code: ' rest_cookie_invalid_nonce', message: 'Cookie check failed', data: {...}} ... post.php:1
Console output end ----------------
== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: MySQL Community Server - GPL v8.0.22
PHP Version: 8.0.16
PHP Memory Limit: 256M
PHP Max Input Vars: 1000
PHP Max Post Size: 50M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected
== WordPress Environment ==
Version: 5.9.2
Site URL: https://xxx.de
Home URL: https://xxx.de
WP Multisite: No
Max Upload Size: 50 MB
Memory limit: 512M
Max Memory limit: 256M
Permalink Structure: /%postname%/
Language: en-US
Timezone: Europe/Berlin
Admin Email: xxx
Debug Mode: Inactive
== Theme ==
Name: Twenty Twenty-Two
Version: 1.1
Author: the WordPress team
Child Theme: No
== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
== Active Plugins ==
Elementor
Version: 3.6.1
Author: Elementor.com
== Elementor Experiments ==
Optimized DOM Output: Active by default
Improved Asset Loading: Inactive by default
Improved CSS Loading: Inactive by default
Inline Font Icons: Inactive by default
Accessibility Improvements: Active by default
Import Export Template Kit: Active by default
Additional Custom Breakpoints: Inactive by default
Hide native WordPress widgets from search results: Active by default
: Inactive by default
Flexbox Container: Inactive by default
Landing Pages: Active by default
Color Sampler: Active by default
Favorite Widgets: Active by default
Admin Top Bar: Active by default
== Log ==
Log: showing 20 of 402022-01-23 13:57:28
Elementor data updater process has been queued. [array (
'plugin' => 'Elementor',
'from' => '3.5.3',
'to' => '3.5.4',
)]
2022-01-23 13:57:28
elementor::elementor_updater Started
2022-01-23 13:57:28
Elementor/Upgrades - _on_each_version Start
2022-01-23 13:57:28
Elementor/Upgrades - _on_each_version Finished
2022-01-23 13:57:28
Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '3.5.3',
'to' => '3.5.4',
)]
2022-02-06 11:39:26
elementor::elementor_updater Started
2022-02-06 11:39:27
Elementor/Upgrades - _on_each_version Start
2022-02-06 11:39:27
Elementor/Upgrades - _on_each_version Finished
2022-02-06 11:39:27
Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '3.5.4',
'to' => '3.5.5',
)]
2022-02-06 11:39:27
Elementor data updater process has been queued. [array (
'plugin' => 'Elementor',
'from' => '3.5.4',
'to' => '3.5.5',
)]
2022-03-22 12:41:39
Elementor data updater process has been queued. [array (
'plugin' => 'Elementor',
'from' => '3.5.5',
'to' => '3.5.6',
)]
2022-03-22 12:41:44
elementor::elementor_updater Started
2022-03-22 12:41:44
Elementor/Upgrades - _on_each_version Start
2022-03-22 12:41:44
Elementor/Upgrades - _on_each_version Finished
2022-03-22 12:41:44
Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '3.5.5',
'to' => '3.5.6',
)]
2022-03-24 13:39:48
elementor::elementor_updater Started
2022-03-24 13:39:48
Elementor/Upgrades - _on_each_version Start
2022-03-24 13:39:48
Elementor/Upgrades - _on_each_version Finished
2022-03-24 13:39:48
Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '3.5.6',
'to' => '3.6.1',
)]
2022-03-24 13:39:48
Elementor data updater process has been queued. [array (
'plugin' => 'Elementor',
'from' => '3.5.6',
'to' => '3.6.1',
)]
PHP: showing 2 of 2PHP: 2022-03-24 13:47:06 [notice X 2][/home/www/xxx/wp-content/plugins/elementor/core/experiments/experiments-reporter.php::89] Undefined index: title [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-03-24 14:02:27
[/home/www/xxx/wp-content/plugins/elementor/core/experiments/experiments-reporter.php::89] Undefined array key "title" [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
== Elementor - Compatibility Tag ==
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BR,
Beat