I sell digital products that can be downloaded directly after payment has been completed.
I have activated the option ‘Append a unique string to the file name for security purposes’ in the settings, but have noticed that this no longer happens for the last products I created. (Translated from German to English, hope it’s clear.)
I have disabled the option and then re-enabled it with no change.
Is there a known solution?

I have already tried deactivating all other plugins, but found none that was interfering with this issue.

` wp-core

version: 6.7.1
site_language: de_DE
user_language: de_DE
timezone: Europe/Berlin
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environment_type: production
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wordpress_path: /home/www/stillgarmentscom
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uploads_path: /home/www/stillgarmentscom/wp-content/uploads
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themes_path: /home/www/stillgarmentscom/wp-content/themes
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total_size: loading… wp-dropins (1)

advanced-cache.php: true wp-active-theme

name: Twenty Twenty-Four (twentytwentyfour)
version: 1.3
author: Das WordPress-Team
author_website: https://de.www.remarpro.com
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates
theme_path: /home/www/stillgarmentscom/wp-content/themes/twentytwentyfour
auto_update: Deaktiviert wp-themes-inactive (1)

Twenty Twenty-Five: version: 1.0, author: Das WordPress-Team, Automatische Aktualisierungen deaktiviert wp-plugins-active (32)

All In One WP Security: version: 5.3.8, author: TeamUpdraft, DavidAnderson, Automatische Aktualisierungen deaktiviert
Antispam Bee: version: 2.11.7, author: pluginkollektiv, Automatische Aktualisierungen deaktiviert
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: version: 5.7.7, author: codewoogeek, Automatische Aktualisierungen deaktiviert
Complianz | GDPR/CCPA Cookie Consent: version: 7.2.0, author: Really Simple Plugins, Automatische Aktualisierungen deaktiviert
Conditional Payments for WooCommerce: version: 3.3.0, author: Lauri Karisola / WP Trio, Automatische Aktualisierungen deaktiviert
Contact Form 7: version: 6.0.3, author: Takayuki Miyoshi, Automatische Aktualisierungen deaktiviert
Converter for Media: version: 6.2.0, author: matt plugins - Optimize images by convert WebP & AVIF, Automatische Aktualisierungen deaktiviert
DSGVO Pixelmate: version: 4.4.2, author: Christian Wedel, Automatische Aktualisierungen deaktiviert
Easy PayPal Events: version: 1.2.2, author: Scott Paterson, Automatische Aktualisierungen deaktiviert
Facebook for WooCommerce: version: 3.3.1, author: Facebook, Automatische Aktualisierungen deaktiviert
Germanized for WooCommerce: version: 3.18.6, author: vendidero, Automatische Aktualisierungen deaktiviert
Germanized for WooCommerce Pro: version: 4.1.5, author: vendidero, Automatische Aktualisierungen deaktiviert
Header Footer Code Manager: version: 1.1.39, author: DraftPress, Automatische Aktualisierungen deaktiviert
Honeypot for Contact Form 7: version: 2.1.7, author: WPExperts, Automatische Aktualisierungen deaktiviert
Matomo Analytics - Ethical Stats. Powerful Insights.: version: 5.2.0, author: Matomo, Automatische Aktualisierungen deaktiviert
MC4WP: Mailchimp for WordPress: version: 4.9.21, author: ibericode, Automatische Aktualisierungen deaktiviert
My Simple Space: version: 1.2.9, author: Michael Mann, Automatische Aktualisierungen deaktiviert
One Stop Shop for WooCommerce: version: 1.6.3, author: vendidero, Automatische Aktualisierungen deaktiviert
Order Minimum/Maximum Amount Limits for WooCommerce: version: 4.5.5, author: WPFactory, Automatische Aktualisierungen deaktiviert
Pinterest for WooCommerce: version: 1.4.14, author: WooCommerce, Automatische Aktualisierungen deaktiviert
Simple WordPress Membership: version: 4.5.9, author: smp7, wp.insider, Automatische Aktualisierungen deaktiviert
Smash Balloon Instagram Feed: version: 6.6.1, author: Smash Balloon, Automatische Aktualisierungen deaktiviert
SVG Support: version: 2.5.8, author: Benbodhi, Automatische Aktualisierungen deaktiviert
SWPM WooCommerce Addon: version: 2.0, author: wp.insider, Automatische Aktualisierungen deaktiviert
TranslatePress - Multilingual: version: 2.9.3, author: Cozmoslabs, Razvan Mocanu, Madalin Ungureanu, Cristophor Hurduban, Automatische Aktualisierungen deaktiviert
UpdraftPlus - Backup/Restore: version: 1.25.1, author: TeamUpdraft, DavidAnderson, Automatische Aktualisierungen deaktiviert
WooCommerce: version: 9.5.2, author: Automattic, Automatische Aktualisierungen deaktiviert
WooCommerce PayPal Payments: version: 2.9.6, author: WooCommerce, Automatische Aktualisierungen deaktiviert
WooCommerce Stripe Gateway: version: 9.1.1, author: Stripe, Automatische Aktualisierungen deaktiviert
WPForms Lite: version: 1.9.3.1, author: WPForms, Automatische Aktualisierungen deaktiviert
WP Super Cache: version: 2.0.0, author: Automattic, Automatische Aktualisierungen deaktiviert
Yoast SEO: version: 24.2, author: Team Yoast, Automatische Aktualisierungen deaktiviert wp-plugins-inactive (3)

Google for WooCommerce: version: 2.9.5, author: WooCommerce, Automatische Aktualisierungen deaktiviert
Schema & Structured Data for WP & AMP: version: 1.40, author: Magazine3, Automatische Aktualisierungen deaktiviert
Site Reviews: version: 7.2.3, author: Paul Ryley, Automatische Aktualisierungen deaktiviert wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 150M
upload_max_filesize: 150M
max_effective_size: 150 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 251 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 768
imagick::RESOURCETYPE_MAP: 251 GB
imagick::RESOURCETYPE_MEMORY: 125 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 9.53.3 wp-server

server_architecture: Linux 5.10.0-32-amd64 x86_64
httpd_software: Apache
php_version: 8.1.31 64bit
php_sapi: apache2handler
max_input_variables: 1000
time_limit: 30
memory_limit: 1024M
max_input_time: -1
upload_max_filesize: 150M
php_post_max_size: 150M
curl_version: 7.74.0 OpenSSL/1.1.1w
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2025-01-20T10:35:06+00:00
utc-time: Monday, 20-Jan-25 10:35:06 UTC
server-time: 2025-01-20T11:35:04+01:00 wp-database

extension: mysqli
server_version: 10.11.4-MariaDB-1:10.11.4+maria~deb11-log
client_version: mysqlnd 8.1.31
max_allowed_packet: 134217728
max_connections: 350 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/www/stillgarmentscom/wp-content
WP_PLUGIN_DIR: /home/www/stillgarmentscom/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable
mu-plugins: writable wpforms

version: 1.9.3.1
lite: 6. Juli 2021 um 8:26 pm?Uhr
upload_dir: Beschreibbar
total_forms: 8
total_submissions: 167

Koopt de klant echter enkel het digitale product, dan wordt deze direct geleverd per mail en worden er geen verzendkosten in rekening gebracht. Toch genereerd my parcel automatisch een verzendlabel. Ik kan in de plugin geen optie vinden om die uit te schakelen. Hoe kunnen we dit het beste oplossen?

I was wondering if this is possible with woocommerce.

Thanks in avdance

Nestor Silva

I’ve been having an issue with the downloadable products on my website since the last update of Woocommerce. For some orders, but not all, Woocommerce won’t grant access to downloadable products. I manually give access, copy the link, update the order. There is still no visible access to the digital products after that but the link works.

Is anyone else having the same issue?

This doesn’t not happen when an existing user places an order, but it’s not mandatory to be a user in order to make a purchase. Is there anyway to solve this?

Would your plugin support this functionality?

Many Thanks!

* The store performance calculates the profit depending on the main currency, Which we are using the WooCommerce Multi-Currency plugin, the main currency is USD but all payments are with EGP now.

* Another problem I don’t know if it is related to our theme or if you did that on purpose, The design of the admin dashboard changes the font changed we are using a Flatsome theme.

* The store performance not working with Chrome on PC it’s showing an empty page but on my phone working fine (Updated Chrome to the latest version and cleared the cache it’s still empty but working with edge fine)

* Another thing not related to the issues, Can you add Digital content in the categories, We are selling digital products.

Screen Shots:
https://ibb.co/5rbG0p6
https://ibb.co/qj4kqcd
https://ibb.co/5Fkn7NP
https://ibb.co/QCLMYV1

For example, I have here a 2 downloadable files, each file has a different content inside. Two customers would bought the product at the same time, I want to separately give each file to each user. For example, 1st file is only for the first customer and the 2nd file is also only for the second customer. Each file will be unrestricted on other customers or will expired after downloading so that the other customer cannot access it as it already been used or given to other users without any complications or errors.

I’m sorry if you find it hard to understand but that the feature that I want. I want to know if is there any plugin (paid or free) or a code for that in order to work.

Thank you so much and have a great day!