I’m currently adding an ‘Accessories’ tab to our product listings, so users can easily see which items we’d also suggest to get the most out of their equipment. Unfortunately we don’t use the standard cart feature and instead use Yith’s quote request plugin, meaning cross-sells don’t appear anywhere as standard.

I was given the shortcode [woocommerce_cross_sell] by Woo Support, however when I add it to the ‘Accessories’ tab (which is using the shortcode layout), it simply displays text as shown below:

I was wondering why this could be and ow to fix it? I’m not sure if it’s relevant, but we’re not using the block editor and instead use WPBakery.

Many thanks,

Callum

Thanks for your help,

Chris

I don’t want any effect to happen on hovering the product image in cross-sells. Please advise.

P.S.: Even using the Divi theme I don’t have Overlay settings in the cross-sells product module…

When the Woo Cart element is enabled Cross Sells don’t load on the default cart page.

I am using Astra Theme.

This can happen when it’s just elementor, essential addons and woocommerce installed.

I have no need for Woo Cart so I don’t need a solution. Astra is one of the most popular Elementor themes available so this should really be fixed.

please check below my product page:

https://sindustrials.com/product/curtain-rail

This page only shows ” You may also like…”, why the page cannot show” related page” ? Please check the below screenshot:

https://share.getcloudapp.com/lluEyOkE

I set up ” You may also like…” and ” related Page” both.

It is strange that some of my other products only show” related products” instead of ” you may also like….”.

Could you help me?

Best Regards
kent

Before I install your plugin, I have a couple of questions to see if it will achieve what I would like it to.

1. Will it work using wordpress 5.9.1? If yes…
2. I have a category of products that I do not want to be displayed in the catalogue page (but their product page can still be accessed via URL and purchased if desired). They’re mainly for cross sells for my bigger products, so I wish for them to be displayed still in the cross sells section on the basket page if one of my main products is added to the basket.

So, in a nut shell does you plugin allow me to hide certain products from certain categories until a customer reaches the basket page?

Please advise, thanks

A

I filled in all my cross sells (thousands of products) where I should’ve filled in my up sells.. Is there a plugin or code where I can switch them all at once instead of putting hours and hours in doing it manually..

Thanks

Please advise?

I am setting up my store for the first time and reading as much documentation as possible from your repository.

I have utilised your linked products, cross sell field in the product data section.

When I do this I can see the product listed on the basket page ready to be added to the basket.
However when I click on add to basket (of the cross sell item) it just sits there processing the gear wheel and does not add it to the basket.

As I am new to WooCommerce it could be “wood for trees” but is there something else special to configure to enable this besides searching and adding the link to the product to the cross sell field?

Note, The item in question has an adequate stock value.

I have added a link to my site with the product with a cross sell item (Magnets). Try it, add the saw sculpture to the basket and see the cross sell item, try to add the cross sell item (Neodymium magnet) to the basket as a test for reference and see the problem….

look forward to anybodies feedback besides support..

System info all green and added below.

Andrew

### WordPress Environment ###

WordPress address (URL): https://revamp-atelier.fr
Site address (URL): https://revamp-atelier.fr
WC Version: 5.5.2
REST API Version: ✔ 5.5.2
WC Blocks Version: ✔ 5.3.3
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.4.4
Log Directory Writable: ✔
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: ✔

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.21
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1k-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: chb_
Total Database Size: 14.10MB
Database Data Size: 11.74MB
Database Index Size: 2.36MB
chb_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
chb_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
chb_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
chb_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
chb_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
chb_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_actionscheduler_actions: Data: 0.08MB + Index: 0.16MB + Engine InnoDB
chb_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_actionscheduler_logs: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
chb_cdi: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
chb_gdpr_cc_consentlog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
chb_gdpr_cc_geoip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
chb_gdpr_cc_options: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
chb_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
chb_gla_merchant_issues: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_lpc_inward_label: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
chb_lpc_outward_label: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
chb_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
chb_options: Data: 2.52MB + Index: 0.06MB + Engine InnoDB
chb_postmeta: Data: 1.39MB + Index: 0.17MB + Engine InnoDB
chb_posts: Data: 5.36MB + Index: 0.06MB + Engine InnoDB
chb_sgs_log_events: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
chb_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
chb_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_trp_dictionary_en_gb_fr_fr: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
chb_trp_gettext_en_gb: Data: 0.27MB + Index: 0.34MB + Engine InnoDB
chb_trp_gettext_en_us: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
chb_trp_gettext_fr_fr: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
chb_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
chb_trp_original_strings: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
chb_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
chb_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
chb_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
chb_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
chb_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
chb_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
chb_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 201
contx_post_type: 8
custom_css: 1
customize_changeset: 78
frm_form_actions: 2
frm_styles: 1
language_switcher: 3
mailpoet_page: 1
nav_menu_item: 5
nimble_post_type: 6
nimble_section: 9
nimble_template: 1
oembed_cache: 2
page: 9
post: 16
product: 27
product_variation: 6
revision: 112
shop_order: 5
wp_block: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (14) ###

Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 6.1.5
GDPR Cookie Compliance - Premium Add-On: by Moove Agency – 3.0.7
GDPR Cookie Compliance (CCPA, PIPEDA ready): by Moove Agency – 4.5.8
GDPR Data Request Form: by audrasjb – 1.5
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
Nimble Builder Pro: by Press Customizr – 1.0.14
Nimble Page Builder: by Press Customizr – 3.1.21
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
SiteGround Optimizer: by SiteGround – 5.8.3
SG Security: by SiteGround – 1.0.4
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
WooCommerce PayPal Payments: by WooCommerce – 1.4.0
WooCommerce: by Automattic – 5.5.2
WP Crontrol: by John Blackbourn & contributors – 1.10.0

### Inactive Plugins (7) ###

Advanced Shipment Tracking for WooCommerce: by zorem – 3.2.8
Colissimo shipping methods for WooCommerce: by Colissimo – 1.6.3
GTranslate: by Translate AI Multilingual Solutions – 2.9.1
Query Monitor: by John Blackbourn – 3.7.1
TranslatePress - Multilingual: by Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.0.6

Widget Disable: by required – 2.0.0
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.13

### Dropin Plugins (1) ###

object-cache.php: Memcached

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4068 - /shop/
Basket: #4069 - /basket/
Checkout: #4070 - /checkout/
My account: #4071 - /my-account/
Terms and conditions: #4171 - /terms-and-conditions-cgv/

### Theme ###

Name: huemanchild
Version: 1.0
Author URL: 
Child Theme: ✔
Parent Theme Name: Hueman Pro
Parent Theme Version: 1.4.14
Parent Theme Author URL: https://presscustomizr.com
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 300
Oldest: 2021-07-25 16:17:26 +0200
Newest: 2021-08-01 10:36:37 +0200

### Status report information ###

Generated at: 2021-08-01 22:39:01 +02:00