When an order is placed, an invoice is created in xero.

When an order is refunded, a credit note should be created in Xero but it doesn’t instead.

Is there a particular setting I should check out?

I’m using WordPress.com but been told to ask here. Thanks

when i credit for example after a Payment the Shipping Costs the changes get saved at WooCommerce/Wordpress.

But not in the Invoice. If i create a new Invoice after the Credit there stay the same Prices like before.

Is there any Way to get this credits in the Invoices saved?

I would like to know how can I get an invoice of refund if needed (for the customer and myself).
For now, in my test orders, refund does not appears on the final invoice.

Many thanks in advance
Kind regards
Laura

I’ve used your snippet here to allow to export Credit Notes fields from the WooCommerce PDF Invoices & Packing Slips plugin.

I need the same fields, or at least the credit note number, to be selectable in the Custom Fields dropdown under the Filter by Order section to be able to export only orders that have credit notes.

Can you please help me to achieve that?

Thank you so much for your help and great plugin.

Cheers,

Andre.

However, the invoice still shows 3 items. How do we amend the invoice to indicate only 2 items, with 1 item cancel?

I am using a free version. TX

When i cancel an order , please what happens for the invoice, is it also canceled ?
thanks

Obviously there are settings for Credit Note PDFs on the Premium tab and it mentions on the Plugin page that the Premium version supports “Send credit notes and cancelled PDF invoices” so I’m wondering if I’m missing something.

Fwiw the refund and credit note options within WooCommerce send out the emails just fine – there just isn’t a PDF attachment.

Thanks.

Thanks