I have already attempted the following solutions without success:

• Checked and manually removed WooCommerce integration from Facebook Business Manager.
• Deleted related entries from the wp_options table in the database (woocommerce_facebook_, wc_facebook_, facebook_config, etc.).
• Cleared WordPress cache and browser cache.
• Tried using a different browser and incognito mode.
• Waited for over 24 hours in case the process needed time to complete.

Despite these steps, the issue persists. How can I force a complete reset of the Facebook for WooCommerce integration and reconnect my store? Any guidance would be greatly appreciated!

WordPress Environment

WordPress address (URL): https://fpsitalia.it
Site address (URL): https://fpsitalia.it
WC Version: 9.6.1
Legacy REST API Package Version: Il plugin API REST legacy non è installato in questo sito.
Action Scheduler Version:  3.9.0
Log Directory Writable: 
WP Version: 6.7.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: 
Language: it_IT
External object cache: – Server Environment

Server Info: LiteSpeed
PHP Version: 8.1.31
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 100000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 10.6.20-MariaDB-cll-lve-log
Max Upload Size: 512 MB
Default Timezone is UTC: 
fsockopen/cURL: 
SoapClient: 
DOMDocument: 
GZip: 
Multibyte String: 
Remote Post: 
Remote Get:  Database

WC Database Version: 9.6.1
WC Database Prefix: wp_
Dimensione totale database: 177.40MB
Dimensione dati database: 152.06MB
Dimensione indice database: 25.34MB
wp_woocommerce_sessions: Dati: 4.02MB + indice: 0.05MB + motore InnoDB
wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_order_items: Dati: 0.06MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_order_itemmeta: Dati: 0.31MB + indice: 0.27MB + motore InnoDB
wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_actions: Dati: 2.06MB + indice: 1.28MB + motore InnoDB
wp_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_logs: Dati: 2.06MB + indice: 1.09MB + motore InnoDB
wp_bwt_failed_submissions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_bwt_passed_submissions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_cartflows_ca_cart_abandonment: Dati: 1.52MB + indice: 0.05MB + motore InnoDB
wp_cartflows_ca_email_history: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_cartflows_ca_email_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_cartflows_ca_email_templates_meta: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_ce4wp_abandoned_checkout: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_ce4wp_contacts: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_comments: Dati: 1.52MB + indice: 0.64MB + motore InnoDB
wp_e_events: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_e_submissions: Dati: 0.02MB + indice: 0.27MB + motore InnoDB
wp_e_submissions_actions_log: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
wp_e_submissions_values: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_gla_attribute_mapping_rules: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_gla_budget_recommendations: Dati: 0.19MB + indice: 0.14MB + motore InnoDB
wp_gla_merchant_issues: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_gla_shipping_rates: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_gla_shipping_times: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_background_task: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_content_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_core_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_flags: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_languages: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_icl_languages_translations: Dati: 0.20MB + indice: 0.17MB + motore InnoDB
wp_icl_locale_map: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_message_status: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_icl_node: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_reminders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_strings: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
wp_icl_string_positions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_string_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_string_translations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_icl_translate: Dati: 1.52MB + indice: 0.05MB + motore InnoDB
wp_icl_translate_job: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_translations: Dati: 0.36MB + indice: 0.89MB + motore InnoDB
wp_icl_translation_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_translation_downloads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_translation_status: Dati: 1.52MB + indice: 0.08MB + motore InnoDB
wp_jetpack_sync_queue: Dati: 0.30MB + indice: 0.06MB + motore InnoDB
wp_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_litespeed_img_optming: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_mailchimp_carts: Dati: 0.19MB + indice: 0.00MB + motore InnoDB
wp_mailchimp_jobs: Dati: 0.11MB + indice: 0.00MB + motore InnoDB
wp_mclean_refs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_mclean_scan: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_options: Dati: 15.44MB + indice: 1.30MB + motore InnoDB
wp_postmeta: Dati: 74.13MB + indice: 7.77MB + motore InnoDB
wp_posts: Dati: 28.48MB + indice: 0.84MB + motore InnoDB
wp_smush_dir_images: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_termmeta: Dati: 0.11MB + indice: 0.14MB + motore InnoDB
wp_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_term_relationships: Dati: 0.06MB + indice: 0.05MB + motore InnoDB
wp_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_usermeta: Dati: 0.47MB + indice: 0.45MB + motore InnoDB
wp_users: Dati: 0.06MB + indice: 0.05MB + motore InnoDB
wp_wcpdf_invoice_number: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wcpdf_packing_slip_number: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wcpicfi_sessions: Dati: 1.52MB + indice: 0.55MB + motore InnoDB
wp_wcrs_logs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_admin_notes: Dati: 0.13MB + indice: 0.00MB + motore InnoDB
wp_wc_admin_note_actions: Dati: 0.09MB + indice: 0.02MB + motore InnoDB
wp_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_customer_lookup: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
wp_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_orders: Dati: 0.28MB + indice: 0.36MB + motore InnoDB
wp_wc_orders_meta: Dati: 2.52MB + indice: 5.03MB + motore InnoDB
wp_wc_order_addresses: Dati: 0.23MB + indice: 0.27MB + motore InnoDB
wp_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_operational_data: Dati: 0.16MB + indice: 0.09MB + motore InnoDB
wp_wc_order_product_lookup: Dati: 0.06MB + indice: 0.06MB + motore InnoDB
wp_wc_order_stats: Dati: 0.14MB + indice: 0.11MB + motore InnoDB
wp_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_product_attributes_lookup: Dati: 0.05MB + indice: 0.02MB + motore InnoDB
wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_product_meta_lookup: Dati: 0.23MB + indice: 0.48MB + motore InnoDB
wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wof_lite_optins: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woof_query_cache: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wpfm_backup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpforms_logs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpforms_payments: Dati: 0.02MB + indice: 0.14MB + motore InnoDB
wp_wpforms_payment_meta: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_wpforms_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpf_filters: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpf_meta_data: Dati: 0.13MB + indice: 0.30MB + motore InnoDB
wp_wpf_meta_keys: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wpf_meta_values: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wpf_meta_values_bk: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wpf_modules: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wpf_modules_type: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpf_usage_stat: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wpr_above_the_fold: Dati: 1.02MB + indice: 0.06MB + motore InnoDB
wp_wpr_rocket_cache: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_wpr_rucss_used_css: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
wp_wpsmtp_logs: Dati: 8.52MB + indice: 0.00MB + motore InnoDB
wp_yith_wapo_addons: Dati: 0.14MB + indice: 0.00MB + motore InnoDB
wp_yith_wapo_blocks: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_yith_wapo_blocks_assoc: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_yith_wcaf_affiliates: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yith_wcaf_clicks: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_yith_wcaf_commissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_yith_wcaf_commission_notes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yith_wcaf_payments: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yith_wcaf_payment_commission: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_yith_wcaf_payment_notes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yith_wcaf_rate_rulemeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_yith_wcaf_rate_rules: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yoast_indexable: Dati: 0.13MB + indice: 0.09MB + motore InnoDB
wp_yoast_indexable_hierarchy: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_yoast_seo_links: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
wp_zp_locations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB Post Type Counts

attachment: 2306
boxzilla-box: 3
custom_css: 1
e-landing-page: 10
elementor_font: 2
elementor_library: 36
elementor-hf: 1
mc4wp-form: 1
nav_menu_item: 29
oembed_cache: 1
page: 23
post: 9
product: 56
product_variation: 220
revision: 1460
seedprod: 1
shop_coupon: 60
shop_order: 994
shop_order_refund: 24
wof_lite_wheel: 2
wp_global_styles: 1
wp_template: 2
wpcode: 5
wpforms: 1 Security

Secure connection (HTTPS): 
Hide errors from visitors:  Active Plugins (51)

AddToAny Share Buttons: di AddToAny – 1.8.13
Akismet Anti-spam: Spam Protection: di Automattic - Squadra antispam – 5.3.6
Alma - Pagamenti a rate o differiti per WooCommerce: di Alma – 5.9.0
Assign order to Host: di Salvatore Palella – 1.0
Bing Webmaster Url Submission: di Bing Webmaster – 1.0.13
Click to Chat: di HoliThemes – 4.16
Elementor Pro: di Elementor.com – 3.25.5
Elementor: di Elementor.com – 3.27.3
Facebook for WooCommerce: di Facebook – 3.3.2
Google Language Translator: di Translate AI Multilingual Solutions – 6.0.20
Google for WooCommerce: di WooCommerce – 2.9.8
Site Kit by Google: di Google – 1.146.0
Ultimate Addons for Elementor Lite: di Brainstorm Force – 2.2.0
WPCode Lite: di WPCode – 2.2.5
iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more: di iubenda – 3.12.0
Jetpack: di Automattic – 14.3
Klarna Payments for WooCommerce: di klarna – 3.9.1
Limit Login Attempts Reloaded: di Limit Login Attempts Reloaded – 2.26.18
Mailchimp for WooCommerce: di Mailchimp – 5.2
MC4WP: Mailchimp for WordPress: di ibericode – 4.10.1
Perfmatters: di forgemedia – 2.3.1
PixelYourSite: di PixelYourSite – 10.1.0
BizPrint Print Manager for WooCommerce: di BizSwoop a CPF Concepts
LLC Brand – 4.6.3

ReviewBucket - Business reviews bundle WordPress Plugin: di WPBucket – 2.8.5
Trustpilot-reviews: di Trustpilot – 2.5.925
WooCommerce Cart Abandonment Recovery: di CartFlows Inc – 1.3.1
Checkout Field Editor for WooCommerce: di ThemeHigh – 2.1.2
XT Floating Cart for WooCommerce: di XplodedThemes – 2.8.3
Advanced Order Export For WooCommerce: di AlgolPlus – 3.5.7
WooCommerce P.IVA e Codice Fiscale per Italia PRO: di dot4all – 2.0.88
Filtro prodotto di WBW: di woobewoo – 2.7.8
WooCommerce Conversion Tracking: di weDevs – 2.1.0
WooPayments: di WooCommerce – 8.9.1
WooCommerce PayPal Payments: di WooCommerce – 2.9.6
Products Filter for WooCommerce: di realmag777 – 2.2.9.4
WooCommerce Referral System: di Codup.io – 1.3.12.4
WooCommerce Shipping & Tax: di WooCommerce – 2.8.7
WooCommerce Shipment Tracking: di WooCommerce – 2.5.3 (aggiornamento alla versione 2.5.5 disponibile)
WooCommerce Shipping: di WooCommerce – 1.4.1
WooCommerce: di Automattic – 9.6.1
ShopLentor – WooCommerce Builder for Elementor & Gutenberg: di HasThemes – 3.0.3
Yoast SEO: di Team Yoast – 24.4
WP Performance Optimizer: di Talha Ansari – 0.1
WP Rocket: di WP Media – 3.16.3
Solid Mail: di SolidWP – 2.1.3
WPForms Lite: di WPForms – 1.9.3.2
WPS Hide Login: di WPServeur
NicolasKulka
wpformation – 1.9.17.1

XT Variation Swatches for WooCommerce: di XplodedThemes – 1.9.6
YITH WooCommerce Order & Shipment Tracking: di YITH – 2.33.0
YITH WooCommerce Product Add-ons & Extra Options: di YITH – 4.17.0
YITH WooCommerce Product Bundles Premium: di YITH – 2.4.0 Inactive Plugins (5)

Boxzilla: di ibericode – 3.4.0
CMP - Coming Soon & Maintenance Plugin: di NiteoThemes – 4.1.13
Top Bar: di WP Darko – 3.0.6
WP Optin Wheel: di StudioWombat – 1.4.7
YITH WooCommerce Affiliates: di YITH – 3.14.0 Dropin Plugins ()

advanced-cache.php: advanced-cache.php Must Use Plugins (1)

WordPress automation by Installatron: di – Settings

Legacy API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
yith_bundle (yith_bundle)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: 
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled:  Logging

Enabled: 
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 giorni
Level threshold: –
Log directory size: 944 KB WC Pages

Shop base: #635 - /prodotti/
Carrello: #636 - /carrello/ - Contiene lo shortcode [woocommerce_cart]
Pagamento: #637 - /pagamento/ - Contiene lo shortcode [woocommerce_checkout]
Il mio account: #638 - /mio-account/
Termini e condizioni: #876 - /condizioni_di_vendita/ Theme

Name: Astra
Version: 4.8.11 (aggiornamento alla versione 4.8.12 disponibile)
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme:  – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

Theme type: Tema classico
WooCommerce Support:  Templates

Overrides: – WooPayments

Version: 8.9.1
Connected to WPCOM: Sì
WPCOM Blog ID: 28521706
Account ID: acct_1KVb4p2HatLqMamv
Payment Gateway: Disabilitato
Test Mode: Disabilitato
Enabled APMs: card
WooPay: Non idoneo
Apple Pay / Google Pay: Abilitato (product,cart,checkout)
Fraud Protection Level: basic
Multi-currency: Abilitato
Auth and Capture: Disabilitato
Documents: Abilitato
Logging: Disabilitato Klarna Payments Request Log

No Klarna Payment errors: Klarna Countries

Production Countries: AU AT BE CA CZ DK FI FR DE GR HU IE IT MX NL NZ NO PL PT RO ES SE CH GB US EU
Test Countries: No countries selected WooCommerce PayPal Payments

Onboarded: 
Shop country code: IT
WooCommerce currency supported: 
Advanced Card Processing available in country: 
Pay Later messaging available in country: 
Webhook status: 
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled
PayPal Shipping Callback: –
Apple Pay: 
Google Pay: 
Fastlane: – Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: product-data-views
experimental-blocks
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
use-wp-horizon
add-to-cart-with-options-stepper-layout
blockified-add-to-cart

Daily Cron:  Next scheduled: 2025-02-11 18:02:21 +02:00
Options: 
Notes: 234
Onboarding: completed Action Scheduler

Operazione annullata: 33
Oldest: 2025-01-17 11:33:05 +0000
Newest: 2025-02-11 11:13:01 +0000

Completato: 3.427
Oldest: 2025-01-11 13:09:50 +0000
Newest: 2025-02-11 12:50:51 +0000

Operazione non riuscita: 142
Oldest: 2022-03-15 13:47:29 +0000
Newest: 2024-12-19 22:19:59 +0000

In attesa: 11
Oldest: 2025-02-11 12:59:04 +0000
Newest: 2025-02-18 03:32:41 +0000 Status report information

Generated at: 2025-02-11 14:57:07 +02:00

Under site health, I cannot get Jetpack to connect. The connection test fails and I get a 200 error. I have tried disconnecting and reconnecting my account, disabling and re-enabling the plugin, disabling all other plugins, verified that the xmlrpc.php file exists and it is correct when I go to the URL, with no other content there except “XML-RPC server accepts POST requests only.”
This is what the debug tool says:

“We were unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress.com account. If the error persists, try disconnecting and connecting Jetpack again.”

I am also using the default Twenty Twenty-Four theme.

I know this issue has been brought up before, but I have tried everything that I can think of and has been mentioned to try before, and for the life of me I can not figure out what else to try.

As a side-note, I recreated this. Before, my site was down because I had a hardware failure and had to order new hardware, but it took longer than it was supposed to go arrive. So I have the site back up now, and it is still having the same connection issue under site health, even though I connected Jetpack and logged in and everything.

We noticed that the issue was happening because this URL returns a 404 error: https://citizenshipper.com/blog/wp-json/jetpack/v4/connection/register/

We also confirmed that this URL works: https://citizenshipper.com/blog/wp-json/

We couldn’t find why this was happenning.

Can you please help us fix the issue?

Thanks,

Could I ask if there’s plugins or even a theme thats causing the problem, any advice will be appreciated and thank you in advance for any help

Could I ask if anyone may have a clue what maybe happening? a clash of plugins? theme? Any advice will be awesome and thanks in advance for that

I am trying to connect to the admin page of wordpress, which is installed on an OVH Cloud domain.

The problem is, that the page does not recognise my email / password. When I click on “password forgotten”, it redirects me to my emails however, I never receive the email with the new password.

So now I am logged out of my website without the possibility to make changes to my website, which is an issue.

How can I retrieve / regenerate a password or connect somehow?

Thank you for your help,
Kind regards,
Shad

-_-_-_-

My JetPack is somewhat wacky. The connection is quite unstable, one minute I got the “Elysian Pit is not connected: 200” in my Site Health, then one minute it disappear a.ka All is Fine, but then another minute and the “Elysian Pit is not connected: 200” appeared again.

I have tried reinstalling the plugin, and, the reinstallation process is also wacky. One time I will get “The JetPack server was unable to communicate with your site [IXR -32300: transport error: http_request_failed curl error 6: Could not resolve host]”, and after waiting for some minutes, I will be able to connect it again, but after some time, the error “Elysian Pit is not connected: 200” will appear again.

I got to connect it to my website, eventually, but all the features connected to the JetPack got connected and disconnected (i.e, the Stats, the Comment, etc). The issue also appears on my connected WordPress.com Account, one minute it will be fine, and another minute a glaring red (!) with the description “This Site cannot be Accesed” will appear on My Dashboard.

I have checked the Fixing Connection Issues. The xmlrpc.php showed what to be expected, wp?config.php and .htaccess also work just fine. No plugin disables PHP?XML. I also checked the Jetpack Debug Tool, but it only showed “An unknown error has occurred.”

The most similar case is “Couldn’t resolve host”, and I indeed changed my DNS Name Server to Cloudflare yesterday. But, this error also appears when my DNS Name Server is still the default BlueHost Nameserver. The DNS Name Server in whois.domaintools.com already showed the Cloudflare Name Server.

But, I’m honestly not sure whether 1) the “Couldn’t resolve host” error will let me connect to JetPack so it is normal and I only need to wait up until 72hr and see if the issue still persists or 2) it’s another issue entirely.

I have contacted my hosting support and they said I should ask here.

I would be grateful for the help, very sorry for the long text.

I’ve used MainWP for years, and have around 50 sites connected for maintenance. Usually it all works fine, apart from the occasional connection issue. I’ve always managed to solve this by reconnecting or in the worst case, removing the MainWP child plugin and re-installing it.
This time, I have lost connection to one of the sites, and I cannot get it working again. What I’ve tried:
– Reconnecting.
– Uninstalling and re-installing MainWP child.
– Removing the site from the manager and attempt to add it again. Testing the connection is successfull.
– I’ve checked the WordFence firewall for any blockings, but I don’t even see the connection attempt there.
– Added the manager host IP to the IP whitelist in WordFence just in case.
– Emptied the cache on the child site.
– No plugins have been added or removed on the child site the last months, and connection was fine until two weeks ago.
– disabled Verify SSL certificate.
– Upon trying to re-add the site, I get the following message:
MainWP Child plugin not detected or could not be reached! Ensure the MainWP Child plugin is installed and activated on the child site, and there are no security rules blocking requests. If you continue experiencing this issue, please review this [Knowledgebase document](https://kb.mainwp.com/docs/potential-issues/), and if you still have issues, please let us know in the [MainWP Community](https://managers.mainwp.com/c/community-support/5).
Click [here](javascript:void(0)) to see response from the child site.

I’ve checked everything in the KB article, but none of that has helped.
The response from the child site:

<!doctype html>
<html>
<head>
<meta charset=”utf-8″>
<meta name=”robots” content=”noindex, nofollow”>
<title>One moment, please…</title>
<style>
body {
background: #F6F7F8;
color: #303131;
font-family: sans-serif;
margin-top: 45vh;
text-align: center;
}
</style>
</head>
<body>
<h1>Please wait while your request is being verified…</h1>
<form id=”wsidchk-form” style=”display:none;” action=”/z0f76a1d14fd21a8fb5fd0d03e0fdc3d3cedae52f” method=”get”>
<input type=”hidden” id=”wsidchk” name=”wsidchk”/>
</form>
<script>
(function(){
var west=+((+!+[]+!![]+!![]+!![]+!![])+(+!+[]+!![]+[])+(+![])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+[])+(+![])+(+!+[]+[])+(+!+[]+!![]+!![]+!![]+!![]+!![])),
east=+((+!+[])+(+!+[]+!![]+[])+(+![])+(+!+[]+!![]+!![]+[])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+!![]+[])+(+!+[]+!![]+!![]+!![]+!![])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+!![]+!![]+[])),
x=function(){try{return !!window.addEventListener;}catch(e){return !!0;} },
y=function(y,z){x() ? document.addEventListener(“DOMContentLoaded”,y,z) : document.attachEvent(“onreadystatechange”,y);};
y(function(){
document.getElementById(‘wsidchk’).value = west + east;
document.getElementById(‘wsidchk-form’).submit();
}, false);
})();
</script>
</body>
</html>`
`