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Changing Order Status Triggering Separate Leads and Contact

aromatikau — Sun, 25 Jun 2023 06:52:50 +0000

Hi Team, I wanted to under the integration with Zoho CRM, my issue is the when the order comes in it is at processing stage so should stay in leads or contacts but when it is completed it should be in deals or contacts instead of leads but the action is duplication the details, can the same lead be converted to contacts when we complete the order.

Completed Order Email doesn’t contain download link

WP Butler WordPress Support — Wed, 26 Apr 2023 06:25:04 +0000

Hi, I’m having an issue where the download link isn’t appearing on the Completed Order email when it is sent to a customer. If I manually resend the email via the completed order there is a download link with it.

I have checked the Woocommerce document about this issue, but the solution there did not work. The wp_woocommerce_downloadable_product_permissions table is present in the database and doesn’t go over the 64 character limit.

Is there any other ways to fix this?

Body text on ‘Completed Order’ will not update!

saitoworks — Tue, 29 Nov 2022 17:29:26 +0000

Not sure what is conflicting here, scoured the forums and done everything that worked for others.

I have no overrides, I tried clearing every casche linked to my website as well as my own browsing, cleared template cacshe under Woo > Tools and the problem still persists which is really frustrating!

I used my staging site to deactive plugins one by one and it still wouldn’t correct itself, it seems incredibly odd that this is only happening with the completed order email template, every other one works as intended.

Please help!

Completed Order page shows Purchase Note

rkread59 — Mon, 04 Jan 2021 23:07:48 +0000

I set up the plugin to mark all (WooCommerce) orders complete, so that an email would go out to the buyer immediately after purchase. All my products are virtual and accessible through a link.

The automated email contains the product’s purchase note, which contains a hyperlink to the product (a youtube video).

Unfortunately, now that I am using this plugin, the note now also appears on the WooCommerce “Completed Order” page that the buyer sees on my website after paying, and the link isn’t live, which makes it more confusing for the buyer. This is not what I want. Is this something that is affected by this plugin?

thanks for your help.

Remove product name permalink in completed order email notification to customer

biologix — Tue, 17 Nov 2020 05:46:31 +0000

We sell digital downloads. I would like to remove the product/item name hyperlink in the “completed order email” notification sent to the customer. It confuses customers with the downloadable item/product link. I would like to just remove the Product name hyperlink from the email notification. Any filter hook? to achieve that?

Download link doesn’t sent

mohamednabil2 — Mon, 09 Nov 2020 12:09:50 +0000

Hello,
I’ve a problem customers only get 1 email that contain the information about order but they don’t get the other email that contain the download link.
The only email customers get is this email below:

Thanks for your order. It’s on-hold until we confirm that payment has been received. In the meantime, here’s a reminder of what you ordered:

I followed woocommerce docs instructions and added this function to “functions.php” file:

add_action( ‘woocommerce_thankyou’, ‘custom_woocommerce_auto_complete_order’ );
function custom_woocommerce_auto_complete_order( $order_id ) {
if ( ! $order_id ) {
return;
}

$order = wc_get_order( $order_id );
$order->update_status( ‘completed’ );
}

The order auto completed just fine but costumers don’t get the confirmation email.
my woocommerce version is 4.2.2
WordPress version is 5.5.3

System Report:


### WordPress Environment ###

WordPress address (URL): https://tebooks.net
Site address (URL): https://tebooks.net
WC Version: 4.2.2
REST API Version: ✔ 1.0.8
WC Blocks Version: ✔ 2.5.16
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.2.4
Log Directory Writable: ✔
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.11
PHP Post Max Size: 2 GB
PHP Time Limit: 500
PHP Max Input Vars: 1000
cURL Version: 7.73.0
OpenSSL/1.1.1h

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 1 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.6.2
WC Database Prefix: TE_
Total Database Size: 63.88MB
Database Data Size: 36.73MB
Database Index Size: 27.15MB
TE_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
TE_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TE_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
TE_woocommerce_downloadable_product_permissions: Data: 0.20MB + Index: 0.41MB + Engine InnoDB
TE_woocommerce_order_items: Data: 0.33MB + Index: 0.09MB + Engine InnoDB
TE_woocommerce_order_itemmeta: Data: 2.11MB + Index: 2.72MB + Engine InnoDB
TE_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
TE_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TE_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
TE_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TE_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
TE_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
TE_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TE_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
TE_actionscheduler_actions: Data: 3.02MB + Index: 1.38MB + Engine InnoDB
TE_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
TE_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
TE_actionscheduler_logs: Data: 2.02MB + Index: 1.53MB + Engine InnoDB
TE_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TE_comments: Data: 1.25MB + Index: 0.67MB + Engine InnoDB
TE_ewd_uwpm_email_links_clicked_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
TE_ewd_uwpm_email_only_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
TE_ewd_uwpm_email_open_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
TE_ewd_uwpm_email_send_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
TE_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
TE_options: Data: 2.02MB + Index: 0.14MB + Engine InnoDB
TE_postmeta: Data: 14.52MB + Index: 12.86MB + Engine InnoDB
TE_posts: Data: 5.48MB + Index: 1.03MB + Engine InnoDB
TE_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TE_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TE_term_relationships: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
TE_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TE_usermeta: Data: 2.50MB + Index: 3.91MB + Engine InnoDB
TE_users: Data: 0.20MB + Index: 0.23MB + Engine InnoDB
TE_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
TE_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
TE_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
TE_wc_customer_lookup: Data: 0.27MB + Index: 0.22MB + Engine InnoDB
TE_wc_download_log: Data: 0.30MB + Index: 0.27MB + Engine InnoDB
TE_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TE_wc_order_product_lookup: Data: 0.33MB + Index: 0.38MB + Engine InnoDB
TE_wc_order_stats: Data: 0.30MB + Index: 0.31MB + Engine InnoDB
TE_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TE_wc_product_meta_lookup: Data: 0.14MB + Index: 0.33MB + Engine InnoDB
TE_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
TE_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
TE_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 1305
page: 8
post: 1
product: 1222
revision: 21
shop_order: 2796
shop_order_refund: 8
uwpm_mail_template: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (5) ###

Exclude Pages From Menu: by Vinod Dalvi – 2.0
Google Ads for WooCommerce: by Kliken – 1.0.4 – Installed version not tested with active version of WooCommerce 4.2.2
Really Simple SSL: by Really Simple Plugins – 3.3.5
Increase Maximum Upload File Size: by Imagify – 2.0.4
WooCommerce: by Automattic – 4.2.2 (update to version 4.6.2 is available)

### Inactive Plugins (3) ###

Akismet Anti-Spam: by Automattic – 4.1.6
Hello Dolly: by Matt Mullenweg – 1.7.2
Ultimate WP Mail: by Etoile Web Design – 0.23

### Must Use Plugins (1) ###

SSO: by Garth Mortensen
Mike Hansen – 0.3

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7 - /
Cart: #8 - /cart/
Checkout: #9 - /checkout/
My account: #10 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Storefront
Version: 2.7.0 (update to version 2.8.0 is available)
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 6,249
Oldest: 2020-10-09 12:06:55 +0000
Newest: 2020-11-09 11:34:00 +0000

The order status is automatically completed and still the emails that contain the download link are not sent.
Even when I change the status to “Processing” or “Completed” there is no message sent.
“Processing Order” and “Order Completed” emails are enabled.

Please help.
Thank you.

customer-completed-order email translation ?

Pat — Fri, 22 Feb 2019 17:06:31 +0000

Hi there.
The plugin is great but I have a problem to translate the text of email sent to the customer when order is completed.
Any idea ?
Thanks a lot.

Customise “Completed Order” email

priscillaandherbooks — Thu, 26 Jul 2018 01:56:37 +0000

Hey WooCommerce gang!

I’m preparing a list of products on the website (https://wantthingsdone.com/shop). These products are bite-sized courses conducted on a mobile app.

Each of this product has an unique auto enrollment link. I want to include this unique link in each “Completed Order” email via WooCommerce.

Has anyone done this before?

Need your expertise. Thanks a billion!

Invoice only when order is completed

heyscoobydoo — Wed, 17 Jan 2018 18:36:54 +0000

Hi,

I’m trying to make invoices to generate only when the order is set as completed (some orders end before payment and they shouldn’t have a bill). I read in another post it was related to the emails they are linked to so I’ve only enabled “order completed” as can be seen here: https://prntscr.com/i1tl5w

The invoices continue generating from the exact moment the order is created even if it’s not paid so I don’t know what to do.

I would appreciate your help. Thanks.

Completed Order form not being emailed to customer

tloemail — Sun, 13 Aug 2017 20:42:38 +0000

Hello!

I sell templates for educators online.
Theme: Storefront

All of my products are marked “virtual” and downloadable”.

After a customer completes a purchase, they receive the Paypal receipt, I receive the Paypal notification email or payment received and WooCommerce notification email of new order placed.

Email not being sent to the client now: The Completed Order email including the link to download the product.

Steps already taken:
I have deactivated the plugins to see if that was the issue – no change.
Called GoDaddy my hosting service – they ran a series of tests, all saying everything was fine.
Ran a .php test – nothing wrong.
Connected Paypal token to WooCommerce – this helped create an Order Received page that didn’t use to generate…but still no Completed Order email to the customer.

I do not understand how all emails are sending properly except the one with the downloadable product link.

Any help would be very welcome and appreciated.