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Mail Bounced Repeatedly

PRABIN M — Thu, 11 Apr 2024 11:55:22 +0000

Hi all,
In one of our client’s sites, the mail submitted through a contact form keeps getting the event status “bounced”. The bounce type is soft (Account problem). When testing the working of the mail, it works perfectly. But not right now. We are using WPForms for the contact form. Does anyone know what is causing the issue?

Mail delivery subsystem

kantsverma — Sun, 17 Sep 2023 10:17:17 +0000

Hi,
I am facing issues while sending the newsletter from WP Newsletter plugins I am getting lots of emails on the email that I have configured as from email and the Subject of the email is Mail delivery subsystem and the same template that I have sent getting for multiple times

bounce to own email

stefaniavanlieshout — Sun, 16 Jul 2023 15:14:00 +0000

Hi, I created a new website and to start testing my new email I have sent a newsletter to my own email which I also use for another site. This email is now marked as bounced. This is the third time this happens, the previous two times were emails sent from the domain that it belongs to. Could you please ‘unbounce’ my email. Thanks,

Big Pond Mass Mail Bounce

dataofficer — Fri, 28 Apr 2023 04:53:59 +0000

Hey Mail Poet Team,

Recently we sent out our second newsletter this month ( 2 weeks apart (8/4, 21/4) to all of our members, however every bigpond address bounced the newsletter back and caused a few issues regarding an important reminder that was contained within.

I was wondering if you had an idea as to why this may have been the case, we are currently looking into our analytics to discern a problem, and thought it may be a spam blocking filter for multiplicative emails from a chain email address? If it’s something simple we’re over looking or is a known issue please let us know, it’s the first time we’ve had this happen.

Thankyou for your time

Bouncing of newsletters with correct email address

stefan428 — Thu, 16 Mar 2023 19:47:08 +0000

In a mailing list of hundreds of users, I have 4 email addresses that keep being bounced. The addresses are 100% correct and I can email the users directly from Outlook with my email account (same domain).

I have removed the users from the bounce list and tried some test news letters but they keep failing. The users will just show up on the bounce list again.

The bounced users use @hotmail.com, @yahoo.co.uk and @msn.com. We also have other users using these domains and they have no issues receiving our newsletters.

The users are all paid members of a paid website and are actually complaining for not receiving our newsletters.

How do I fix this? Help would be much appreciated.

How to remove a bouncing email from the list

trevorstokes — Wed, 12 Oct 2022 16:09:25 +0000

The email address of one of our members has a status of Bounced. We can see no reason for it. The email address is valid. I can write directly to the member. The member does not think they were ever over quota, etc.

It’s a Rogers account and we have a total of twenty members with that provider. All of the others are receiving email from MailPoet.

Can the email address be removed from MailPoet’s list?
If so, how do I communicate it to you? I didn’t want to include the member’s address here.

Resubscribe Bounced User

mputman007 — Wed, 19 Jan 2022 19:01:29 +0000

In MailPoet 3. How do I resubscribe someone that has bounced? We have already reset their status to subscribed from bounced, but emails are not being received. It appears that they are not even being sent as they are not hitting the organization’s gateway. We have successfully been able to send emails to others within the same organization without issue now that they have corrected a setting that was blocking IP by country of origin.

Do subscribers get blocked by the MailPoet Sending Service once they have bounced? If so, how do I request that they be reset?

How to deal with bounced e-mails?

theodelaruelle — Wed, 15 Jul 2020 09:48:06 +0000

I have been using Mailpoet for quite a while now. I use the Mailpoet server for sending.
For some time now, email addresses have been “bounced”. It started with 1 and now there are already 3. And none of these 3 addresses have changed anything about the email address. It is getting annoying that I can no longer send these people a news email. And who knows where it will end? 50, 100 adresses bounced?

How can I ensure that these addresses are no longer bounced?

Thanks in advance for your response.

Regards,

Theo

Bounced emails

hensterrsa — Wed, 10 Jun 2020 07:00:42 +0000

Hi, guys I just need to know if I mark a contact as bounced then when I send out a new newsletter again will those emails be excluded from being sent?

Premium User MANY Bounced Emails

Christina — Mon, 26 Aug 2019 14:36:04 +0000

I’ve sent two support requests: one through the backend and one through the premium support on your site. I have not received any answers. We are using the MailPoet sending service.

Many from yahoo and aol marked bounced, but also gmail. All are valid email address. They were engaging with content.

Residents of the Home Owners Assoc., who engage with our content are coming to the HOA office because they are no longer getting emails. These individuals stopped getting these emails about two weeks ago. They have valid email addresses. They are nearly all yahoo, hotmail, and aol. Highland Lakes uses the MailPoet sending service. The client (Highland Lakes HOA) was having none of these issues until two weeks ago.

– Subscribers who engage with content (open the emails) not receiving email as of about 2 weeks ago
– Same subscribers are on the bounced list
– Tested emails to these addresses and they are working emails
– Primarily yahoo, aol, hotmail addresses but there are a few gmail and vanity domains, snet, and tampabay.rr.com