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Avoid using, Supsystic uses bait and switch

bobHeath — Sun, 29 Sep 2024 20:00:40 +0000

This used to be a great plugin and I used it extensively on my website. However, in late 2023, they arbitrarily decided to remove a key feature from the free version and start charging for it. The feature was the ability to have a link in gallery images that would take you to a larger version of the image, or another page with more information about the image. Those links no longer work. They claim that they notified users and offered a discount before doing that, but I received no such notification and even if I had, I consider it unacceptable. Now my website is completely broken. I no longer trust them and neither should you. This is essentially a bait-and-switch to force you to buy their pro version after investing hundreds of hours in creating a website with their free version.

Took Away Features To Upsell

anoleimaging — Wed, 22 May 2024 13:08:50 +0000

This plugin worked pretty well, if a bit wonky, for quite a while. Suddenly it lost a very basic function (enlarging gallery items on click) and tell me that I need to upgrade to Pro to retain that feature! Looking for a new gallery plugin…

Very expensive for small / hobby sites

oldmillennial — Mon, 22 Apr 2024 08:57:33 +0000

Jetpack went from being a must-have plugin to being a paid plugin for commercial websites.

If you don’t plan to pay $240/yr for the JetPack features there is no point installing it. I’ve uninstalled from all my small hobby sites.

I loved the super-simple traffic stats that you got with Jetpack, but now they want me to pay more for stats than I pay for the domain and hosting.

Not cool Automattic!

Your plugin doesnt work

spollock — Tue, 08 Aug 2023 02:08:39 +0000

I was able to setup a survey, but no matter what button I click on for the results like “Export Submissions” or “Export to XLSX”, even the download button on a questions takes me to some Pro webpage: https://ays-pro.com/wordpress/survey-maker

Are you saying you want people to pay you to be able to download the results? It’s doesn’t say that either in the plugin or on your webpage. I would never ever consider paying you to export the results, tjis is as basic a feature as could possibly exist, certainly not anything worth paying for. There are plenty of other options out there…

bait and switch

ckarnstedt — Thu, 29 Jun 2023 15:34:01 +0000

I spent the time exporting and trying to import into an new VM with an updated ubuntu OS. I couldn’t use IMPORT because of file size of my WP database was supposedly restricted my my web host, so then I used sftp to ftp to the backups directory, as indicated by servmask’s youtube video, except that when I was finally ready to execute the backup restore, only then did the f***ing app say that I had to pay $69 bucks. Why don’t you people just come right out and say that you cannot do anything with this app for free, so that people don’t waste their time?

Restore no longer possible unless you pay?

nightowl99 — Thu, 12 Jan 2023 02:07:14 +0000

I would just like to add my voice to the chorus of discontented users. Using the regular Import function does not work. I’ve tried several times, and did all the usual troubleshooting steps. It’s not a webhost issue.

But the real kicker is that the RESTORE function is now behind a $69 paywall! People need to be made aware of this. The plugin should not be featured and promoted so prominently in the WP plugin repository. Just do us all a favor and go entirely commercial already, if money is all you want.

WARNING BAIT AND SWITCH!

stinkyweezle — Thu, 29 Sep 2022 13:52:27 +0000

The developer has replaced this plugin, but kept a legacy version in place if it’s already been set up. If added to a new site, you get a different plugin than if you update it.

Should be a different plugin!!!

Bait and switch

rjrjrjrj — Tue, 26 Jul 2022 14:32:56 +0000

Header is customizable only in the paid pro version.

Now requires Payment for Basic Integrations

glongkc — Thu, 03 Mar 2022 06:26:49 +0000

For the last 5 years or so I have used this plugin on every site I’ve worked on, because it works great, and was free for some basic integrations like Contact Form 7, WooCommerce, etc. Now they’re requiring payment for these very basic integrations, and it’s not an insignificant amount. $30 a year for open source connection to Google’s reCaptcha API? What a ripoff. They’ve been building their user base with the intent of trying to cash in, but the joke’s on them because there are other plugins that still do the same thing and remain free.

What the heck happened?

Trickshot699 — Mon, 29 Nov 2021 13:41:52 +0000

Was a perfectly good, simple avatar plugin. Now I come back to the site and I have to spend 10 minutes looking at this unwanted bloated plugin trying to work out why or how I installed it. You completely switched the old plugin to something different. That’s not good. Deleted from all our sites.