Thanks for reaching out to the Ultimate Auction Pro team (UAPro). You are the reason we exist and our team is going to do everything we can to help you.
We’ve received your request, so here’s what you can expect from our next response:
– It will be within the next 24 hours if your request was submitted between Monday-Friday 9am-5pm IST. It may take a little longer than that if it was made on the weekend or during a holiday.
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Important: If you have a technical problem such as bids not appearing, page is not displayed properly etc, then please do reply to this email with following details:
1. Attach “WooCommerce System Report”. You can find it here: WP Admin > WooCommerce > Status
2.Could you also share which theme are you using and share its zip if it is paid so that we can install and test it in-house.
3. Share your test scenario in following format:
Precondition: Please specify which of our addons are active and which settings are active.
Test Steps: Write each step that we need to perform to replicate your issue.
Expected and Actual Result: Write what result was expected and what happened in actual.
Screenshot or Video Evidence: Please capture screenshot or video for all above three steps which would help us see and understand better.
Thanks again for choosing to place your confidence in UAPro, and we look forward to serving you!
Nitesh Singh
Chief at Ultimate Auction
Also, there’s an option to add items to a watchlist, and that seems to work, but when you go to click on the watchlist it directs me to the account page but the watch list is no where to be found. Thank you!!
]]>I thought my problem was not being able to start auctions but it rather seems that they keep ending at the moment they start. I am trying to set the ending time and date but the plugin reverts my changes setting the end time same as start time.
]]>Thanks.
Regards Spaniole
]]>My question is, when you do a search for a product from the WooCommerce search field, only products that are not on auction, will be displayed. How can I include the products there are on a auction in that search?
In the settings under “Show Auctions”, the “On Product Search Page” is active.
I’m running WP 5.4, WC 4.0.1 and the latest Ultimate WooCommerce Auction (none Pro).
Thanks.
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