Almost everything works with paypal payments on our site so far, but it is not possible to buy anything with an American Express (AMEX) card. It always says that the card security code is wrong. Other credit cards do not have this problem. Do you have any idea why this is not working?
We are using WooCommerce PayPal Payments Version 2.0.2.
Thanks in Advance!
]]>Thank you.
]]>A customer has failed to make a payment with their AMEX card. When I checked the Stripe logs, I saw the following:
{
“error”: {
“message”: “Unrecognized request URL (POST: /v1/payment_intents/). If you are trying to list objects, remove the trailing slash. If you are trying to retrieve an object, make sure you passed a valid (non-empty) identifier in your code. Please see https://stripe.com/docs or we can help at https://support.stripe.com/.”,
“type”: “invalid_request_error”
}
}
I have made payments with my MasterCard and it has gone through
I am using the API version 2019-09-09.
I also received the following notification from my Stripe dashboard (using the dashboard logs as I did not have the logs active on my WooCommerce site at the time):
An invalid route may be caused by passing in a null ID to your client library. or using unsupported HTTP methods. See the API docs for more information, or contact us at [email protected].
I moved the site from a subdomain to the main domain a few months back, but the transactions work on my card so don’t know if this a card problem or api-related?
]]>Now we just need the widgets to show that Pesapal is available on all pages.
]]>When my customer chooses the Discover or American Express, they get the following error:
The credit card type is not supported
(Transaction Error) something is wrong.
Would you kindly provide me the solution for this as I am loosing the sales.
Thanks
]]>Do you have any suggestions about what might be wrong? We’re losing sales and could really use some help.
Thank you.
]]>Our Stripe for some reason does not showcase the logo for American Express or Discover. Any thoughts on why?
It just indicates Master Card and Visa.
Thank you.
]]>