Rating: 5 stars
Love the Fluxa theme from Desert Themes but need a few modifications done – mainly, the category display to show a ‘blog-style’ post with excerpt. I also wanted the same layout on the home page and, after a couple back and forth messages with Support describing what I needed, they made the change and it looks great!
Great job, great theme. 5 Stars!
]]>Rating: 5 stars
Great service, and always support and answer questions and tickets in proper time
]]>Rating: 4 stars
P/S: Thanks to the theme’s team, they updated the style.css file and the sub-menu is now from RTL
When I opted to buy this theme due to its appealing design and advertised support for RTL languages like Arabic, I found out that it actually didn’t support them. After reaching out to the support team, they kindly sent me an updated version. This version worked partially, but it would freeze in certain sections. I sought further assistance, and they requested my CP details, which I provided despite the risks. They attributed the problem to my server. Changing servers didn’t resolve the issue, and when I asked for the details of a server where the theme worked correctly, I received no response. Additionally, when typing in Arabic in the menu, the text aligns left-to-right instead of right-to-left, contrary to what is expected for RTL languages. There’s also no feature to duplicate sections or customize the content within a section beyond plain text, lacking any formatting capabilities.
Usually, I don’t like to write bad reviews, I believe the support team might be doing great, but the theme has bugs, hope they realize that and provide help in this matter.
I lost 3 of my clients because of this inconvenience, and the theme is still not working as I expected.
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