Rating: 2 stars
Have the pro version, and have had it for 5 years. They seem to be abandoning aspects of their products. Updates are infrequent, i have been get warnings for months now from wp that template files are outdated, but thinkup themes says there is no errors, so no updates. The page builder they use is their fork of Site Origin’s and they seem to have stopped supporting this plugin. Had to remove it and add Site Origin’s which required modifying most pages. Not surprising since website still has copy-write 2019, and it is now june 2020. They also seemed to have stopped answering support queries on wordpress org. But they did send a reminder for me to renew for another year! (btw when you renew they start the new year from your renewal date NOT from the end of the previous year – so don’t renew early!) But it was good when I first bought it.
]]>Rating: 4 stars
I was having problems with the Home Page slider and its images resizing/cropping incorrectly on my phone Chrome browser, as well as three different Windows 7 desktop browsers, so I upgraded to the paid version, Grow Pro 1.4.6 in order to get technical support. I had chosen a full width ThinkUpThemes slider for the home page and populated it with three images of the recommended size. After four days of back and forth (at one reply per day) with their technical support, I was informed that what I was reporting was not a bug, but a request for enhancement for which they are not responsible, and that I should try fixing the problem myself with a child theme. This was to me a blatant miscategorization of a major shortcoming in their software, and I told my tech support person that. Also, I looked at their theme with an eye toward fixing it and for someone who is not familiar with the source, it was no easy task. I then posted my dissatisfaction to the ThinkUpThemes Facebook page, where I was told that FB is for marketing only and that I should use the support website. I told them that I had already done that, was dissatisfied and could they please pass my help request to someone who could help me. The next day, I received a reply for a more knowledgeable support person who informed me that I simply needed to disable my full width slider selection. Once I did that, I had to experiment with the max slider height property, but I eventually got the slider working properly in all the circumstances that I could test. However the Pro version offers different slider options, and I am using the ThinkUpSlider slider in which both the Enable Full-Width Slider and Slider Height (Max) selections are hidden. In order to modify those options, I found that I had to first choose Image Slider as my Home Page Slider. And after I modified them, I had to to change back to ThinkUpSlider. This made testing different max slider heights a bit cumbersome, but it worked and looks great.
]]>Rating: 5 stars
While working on my site, I ran into a minor issue with social icons. A very quick response (I am using the free version), and the issue resolved. I need to see the limitations the theme has for my purpose, but certainly I would look at the PRO version in a heartbeat if I do need it.
A good start to a relationship.
]]>Rating: 5 stars
Tried the free version and was pleasantly surprised. I need extra features so I purchased the Pro version of Grow, easy to work with. ThinkUp Themes has been very responsive to my questions and support. This theme was recently updated. Great support. Looking forward to see some of the newest work they provide.
]]>Rating: 5 stars
How do I center the menu on the pages?
https://test.gswconst.biz/wp/
Rating: 2 stars
Great theme, but no customer support.
]]>Rating: 5 stars
tx.
]]>Rating: 5 stars
Pretty excellent.
Only gripe is you can’t add logos without coding experience but, all in all, it’s amazing.
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