Hello ! I’m using Customify with WooCommerce ! I would like to know what settings I should use to be able to have my product appearing in my landing page, without any shadow added, and with the text perfectly aligned just above, like what is visible in this website :

https://boutique-my-hero-academia.fr/

Like with the first two categories of the page under the main banner “T-shirts My Hero Academia” and “Sweats My Hero Academia”

When I try to do it it be my side, it just makes the categories appears cropped and shadowed, with the only possibility to have the button text on the image… Too dark and unpractical for my website…

I would like to be able to perfectly line up the categories of the product, with unaffected mockups, as they did…

Thanks for your help !

when trying to edit and save the legacy widget, I get an error: Cannot read properties of undefined (reading ‘map’). Any clues on how to get around this?

I have quite the strange issue I have trouble with debugging. One of our pages just stopped working in two ways in its mobile version: the front page includes a slider made with “Smart Slider 3” which doesn’t load anymore, and the mobile navigation bar no longer can be used (no idea if that’s part of the theme, but if relevant, our theme is Customify). But accessing the page from a desktop computer (and funnily enough from an iPad too, but not from any mobile browser on a smartphone, even with desktop mode enabled, though Safari on iOS wasn’t tested) doesn’t show any issues whatsoever. What makes this all the more strange is, we have another website on the same server with the exact same theme, though with different plugins (e.g. Smart Slider isn’t used). It doesn’t display any issues.

So first thing I tested was if Smart Slider was the cause, but deactivating it doesn’t fix the page. Even the nginx log didn’t say anything. So next I enabled debugging:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', 'wp-content/debug.log' );
define( 'WP_DEBUG_DISPLAY', true );
define( 'SCRIPT_DEBUG', true );
define( 'SAVEQUERIES', false );

but the only message the debug.log shows me over and over is

[10-Oct-2024 11:48:55 UTC] PHP Deprecated:  rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /var/www/wordpress/<page name>/wp-includes/formatting.php on line 2819

which I hope isn’t the issue, as that’s something WordPress would need to fix. But at least now I get a new message in nginx’ error log. But it’s only lines from open() and FastCGI complaining that some pictures are missing. But these pictures have been deleted months ago and shouldn’t be referenced anywhere anymore. Still, I can see them referenced in the mysql database, though I can’t tell in which table (found them by searching a mysqldump of the database with ripgrep-all).

The only thing that may be related is this message from nginx’ access.log

134.130.104.122 - - [10/Oct/2024:14:06:30 +0200] "POST /wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=9671aac4fc HTTP/1.1" 499 0 "-" "WordPress/6.6.2; https://domain.tld"

But HTTP error 499 is about the client prematurely closing the connection. As this happens with both Chrome and Firefox for Android, it’s unlikely that’s the cause.

But aside from being a slide annoyance, that shouldn’t be a cause for this behavior. Other than that, nothing. And there are also no debug messages that are being injected into the pages HTML. Even the php8.2-fpm.log doesn’t contain any messages from today.

So, how can I figure out what’s wrong to either fix this or at least open a relevant bug report in the right place? As this only happens on phones and I don’t know of a mobile browser capable of displaying a developer console to show some error messages, and since I can’t produce any logs on the server that contain any relevant messages, I have no clue what could be the cause.

Our setup: Debian Stable 12.7 with php 8.2.24 and nginx 1.26.2, WordPress 6.6.2 on all websites and all plugins and themes up to date.

Hi,

Thank you for your theme !

But at each upgrade of woocommerce I must change some files version :

img link : https://ibb.co/9VrTYXK

• This topic was modified 2 months, 1 week ago by mmaattoouu.
• This topic was modified 2 months, 1 week ago by mmaattoouu.

I would like to include product images with search results. How do I go about that?

Hello, I am trying to show both sidebars on mobile. Right now, only the primary shows. I found the following code online.

#sidebar-primary { order: 1; } #main { order: 2; } #sidebar-secondary { order: 3; }

That code did add both sidebars under the content on mobile, but it moved both to the right of the content on the desktop version, which I do not want. I would like it to be sidebar-content-sidebar on desktop, and content-sidebar-sidebar on mobile. Is this possible?

Thanks!

Hello

When I’m importing articles made with Gutenberg block from an another site, the blocks with Cusotmify are in “classic editor” mode and I have to convert them. I don’t have this issue with an another theme.

How can I have the Gutenberg mode direclty when importing articles ?

Hello, we are using the Customify theme and it appears that the theme is breaking dropdown menus in the header, even the mobile hamburger menu isn’t able to open. The menus + icon are in the code, but are unreachable in the front-end. We’ve determined this could be the theme because when we change to a different theme the dropdown menus work fine. Any idea what could be the issue?

I have duplicated minus and plus buttons on my product page, I used shopbuilder to create my custom product page and have the customify theme active. How can I remove those buttons?

Is it possible to add a caption at the bottom of a featured banner image?

If anyone has code it would be greatly appreciated.

Thanks

When Customify is activated on my site, the control icons (zoom, fullscreen, my location, etc.) on my mapbox maps no longer display their icons, but are instead solid filled with the “Primary Color” I define for the theme. Inspecting the page using Chrome Developer tools reveals the icon is still “there”, but I can find no way to make it visible. When I switch to another theme (Storefront), the icons show up again normally. Any suggestions on how I can fix this?

Is there a way i can move the P/N: above the tittle this is the current code i have input in the functions.php

add_action(‘woocommerce_single_product_summary’, ‘add_sku_to_product_page’, 5);

function add_sku_to_product_page() {
global $product;
echo ‘P/N: ‘ . $product->get_sku() . ”;
}

Using Customify to update a corporate website. While I haven’t yet started on content etc for the footer, I couldn’t help but notice that it doesn’t appear when the site is viewed in Safari or Firefox. It’s there just fine in Chrome, but not in the other two browsers. Looking at the code, the div with class “footer-main” isn’t even in the code on those two browsers, but is there in Chrome. What’s going on?

• This topic was modified 10 months ago by delahoc.

Hello,
Will you update the theme soon or the updates or the theme will no longer be updated? Last update is from October 2023…

How do I limit the product image height on single product pages?

The left column containing the product gallery is 50%. Vertical images will display very tall. How can I make their height not exceed their width?

Hi,
Is it possible to have the category description displayed below the posts assigned to the category and not above?
Regards

Hi,
my site is under attack (internal site search spam), can you tell how to make unsuccessful search attempts (with no results) redirect directly to the 404 page instead of the search-no-results page?

Regards

Hi, Is this theme compatible with Elementor page builder V3.17.3?

Te plugin announces substantial changes in this version

Thanks

We have two websites using Customify. I’ve included the URL to the first one in the Link to the page you need help with field above. I’d like to provide the URL to the second one as well, but am not sure how to do that privately.

What I’d like you to look at on the link provided is the water bottle product. When you hover on it, it zooms to an incredibly huge size.

We have another site with the same kind of setup, and on that site the water bottle product image does not do this. I can’t figure out why it would do this on one site, but not the other. I don’t think I’ve done anything different with settings or CSS.

If you can’t figure out why it is zooming so huge on this site, but not on the other, can you let us know how to disable the image zoom feature on the shop page ONLY?

I’ve already gone through a long support chat with Woocommerce and they concluded that this was a theme issue with templates you provide. They advised me to file a ticket with you.

A couple of years ago I switched off the featured image so as to only show the banner image instead on all my blog posts.

Now 2 years on I want to turn the banner image off and only show the Featured image so as to keep in keeping with Googles algorithm update coming in March on the INP side of things.

Would anyone know how I can find the PhP code that I may have used or if indeed I used a setting with Customify’s options. (not getting any replies from the developers).

For the life of me I’ve searched where I think the coding would be but cannot locate it.

• This topic was modified 1 year ago by Andy Devaney.

Hello World~ !!!

Long story short, some (big and really unfortunate) issues happened with my website, forcing me to re-build it from scratch

Unfortunately, there are some elements that I cannot seem to be able to bring back

Even though I try to modify every elements regarding the top header, I cannot seem to be back on that display (fortunately I had video captured some bits of my website) :

https://ibb.co/RHKzQZ0

What should be the exact settings for me to be back on that display, because the header doesn’t seem to appear as you can see through my website link (even though I did try to upload the SAME header image in each header categories to make it work… seems like it supposed to be the bottom of the top-header) ?

Actually for some reason, the image I’ve uploaded for the header does appear in the page related to “Who’s hiding”, that I didn’t change the link yet… I’m confused

Additionally, how can I do to have my website page PERFECTLY centered ?… I had done it in the past as well, but apparently it seems like I cannot do it anymore, even though I did try to tweak some settings here and there

I thank you in advance for your future help !

I wish you a nice day !

theme.min.js?ver=0.4.2:1 Uncaught TypeError: Cannot read properties of null (reading ‘querySelectorAll’)
at e.setupMobileItemAnimations (theme.min.js?ver=0.4.2:1:6720)
at e.init (theme.min.js?ver=0.4.2:1:11005)
at new e (theme.min.js?ver=0.4.2:1:1548)
at theme.min.js?ver=0.4.2:1:12166
at theme.min.js?ver=0.4.2:1:12583

Fresh installation no plugin but still got error

Please advise to on what to do on this theme

Hi all, I’ve been asked to help with this site – Customify theme (free), Brizy & Brizy Pro installed (blog posts are created in Brizy), and looks like a jQuery error. Everything is up to date. Anyone got any ideas?

Hello. Such a problem, we recently noticed that when you write some text without enters, it goes abroad, how to fix this?

Here’s what it looks like: https://ibb.co/crk3wnL
What it looks like in the editor: https://ibb.co/QKrdXwG

The woocommerce part needs the theme updating – this time the shopping cart is looking ugly and the quantity adjustment doesn’t align. Please update it as this will cost sales.

• This topic was modified 1 year, 2 months ago by soultrader67.

I would like to link from page A to a part of the text on page B. This can be done by an anchor as I learned on the internet.

I’m using Pagebuilder and site Origin bewerker (editor in English).

Can somebody explain to me how this should be done with these two parts of SW?

Help is very much appreciated.

Gert

I’ve been running into issues with Jetpack Boost and this theme in particular. Specifically, the defer non essential JavaScript option seems to break most functions of the website, including basic stuff like google analytics, a polling widget, and the comment area. Tried using stock comments and the same issue happened.

Jetpack support told me that it was an issue with the theme I was using. Any info or insights in how to fix this, quickly and easily?

Hi,

I am relatively new to wordpress right now I have two problem

If I edit a widget from my footer under appearance -> customize it does not change the title of the widget (Menu) but does for the submenus. The menu title stays the same which was from the template. Here is a screenshot:

THe second error is when I click on appearance -> Widget to edit all my widgets I only get a blank page with the sidenav visible.

I am using the latest version of wordpress 6.3 with Astra Template (Starter template and Elementor pro) I hope you guys can help me out

• This topic was modified 1 year, 3 months ago by haso9458.
• This topic was modified 1 year, 3 months ago by haso9458.

not sure how to center logo. its off to the left on mobile

Is there any way to change this to where there won’t be this right side padding? I want the page content to have equal widths to the left and right. With the way customify-grid styles things, the content is far to the left of centered. I’m having trouble figuring this out because I’m not well versed on this level of CSS. I’m seeing the following:

[class*=customify-grid-], [class*=customify-grid_], [class~=customify-grid] {

1. box-sizing: border-box;
2. display: flex;
3. flex-flow: row wrap;
4. margin: 0 -1em;

}

But I’m not sure what to change here to get rid of this right side padding. Thanks for any assistance you can provide.