Rating: 5 stars
quite fast and professional
]]>Rating: 5 stars
Previously I complained that there were bits that didn’t work. I need not have worried. There are only a few minor niggles but the support at Themeshopy is fantastic.
In each case I have emailed support and within 24 hours, they have provided an answer or a solution and where this requires a tweak of code, provision of a temporary password has resulted in them doing the change for me……
….if only all support was this good
I would give 6 out of 5 if possible
Many Thanks for the support
]]>Rating: 5 stars
I am immensely pleased with the Themeshopy customer support!! I had an issue with the default copyright text at the footer of my page. I sent an email to the Themeshopy customer support, and within a day or two they replied with instructions of how I can possibly fix the issue. I tried the suggestions but they didn’t work, and so I followed up with another email to Themeshopy’s customer support and almost immediately they replied with offering to log in and fix the issue for me.
We set up a session and Themeshopy’s Shivani went in and fixed the nagging issue in the code in an impressively quick time! Then I asked her to look at a similar format issue in the header, and she without hesitation exhibited excellent customer service and fixed that code issue in the header format, as well.
I highly recommend Themeshopy, and their amazing responsive customer support team!!
Paul S
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