Rating: 2 stars
I’m in Hong Kong, default pricing for store is Hong Kong dollars.
Imported products, and prices changed from US dollars on Yoycol to HK dollars on my store – same numbers [18, say], but meant prices to around 1/8 of what they should be!
Also frustrating it seemed product price had to include shipping price [to US/Europe]; I had chosen Yoycol partly for free shipping in China, so lower prices to customers I thought [actually more expensive to HK I then found]; important to me to show product price, plus a shipping cost.
I tried customer service, but no real understanding; not sure if a chatbot involved largely/wholly. Also default messages about delay as in different time zone; not so for me unless their customer service is outside China.
So it seems they are geared towards foreign customers only being in US/Europe; and even then perhaps they haven’t really got their act together. Hope people find products are better than this experience!
[I gave two stars as products did import; may suit someone in target market]
]]>Rating: 2 stars
I want to love this service so much! However, if you plan to have other products in your WooCommerce store that are not related to Yoycol, or if you even just want to have additional product features or attributes required for other external services, say Google shopping listings, you are out of luck. Yoycol overrides all my product settings without warning, even if they aren’t synced, which took me over six hours to fix.
So far, Yoycol’s response is that I should be managing all my product settings within the Yoycol website… not acceptable.
]]>Rating: 5 stars
Magistral products of excellent quality! First class service.I highly recommend Yoycol.They have a very special zeal for the quality of materials and techniques used.My respect and admiration.
You are top,Yoycol Team!
Rating: 5 stars
Easy to install and integrate. Product designer on their website could use some more functionality (on the AOP designs) but it synced up to my website perfectly.
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