Hello, i installed woocommerce version Version 9.1.4?and installed youcan pay latest version but it broke my website and showed this error :
what should i do ?
There’s a problem for most customers located in the US when they try placing the order , their banks flag the transactions as fraud and they?can’t complete the purchase and some don’t receive any code at the 3D Secure step . I hope?you?can?look at this issue as it’s decreasing the conversion rates drastically .
]]>Hello Team youcan Pay
4 days ago, I have been looking for a solution to this problem, but I did not find it. when I do transcation in my website always see this error : Fatal error, please try again.
I have an online store on WordPress that I want to connect with YOUCAN PAY. I follow this steps :
1.Create youcanpay and connects API Keys (mode sandbox) inside WooCommerce
2. Add Webhooks https://mywebsite.com/?wc-api=wc_youcanpay
3.I put sandbox mode on Siteweb YoucanPay for testing and I test cards on( Developpeurs youcanPay)
https://snipboard.io/YpckXB.jpg
(about advanced I’m not sure if right or no about this parameter (Success.Error)
4. I do test in my products on my store by card in information in YOUCANPAY developpeur (No 3DS – Success) but same errorFatal error, please try again
WooCommerce version: 6.8.2
YOUCANPAY PLUGIN VERSION : 2.0.12
Hello, Please a lot of completed orders (or in processing) is showing done for many clients (successfully completed) but actually they payment is declined (sometimes) what i’m asking you is to fix this plugin error. Because it makes thing confusing by showing completed with an order number for me on woocommerce dashboard and for clients. But when i check on the Youcanpay plateforme or even on the clients transactions history it’s declined.
Thank you
after payment and 3d secure with wise bank card, i get this error :
Credit card not accepted
webhooks are setup, api keys are setup for production and sandbox.
]]>Hi
After i tests i find some issues that i think should be fixed as soon as possible, especialy the second issue.
1- showing an “error fatal” when using coupon on checkout.. on both, test and real mode.
2- the when i test by a credit card on real mode, and when showing the 3D secure code i see that even if you don’t enter the 3D secure code and you cancel the order you will be redirected to thank you page and the order will be placed as paid ” Processing statut”, but it should be placed as “Failed” statut and i think this should be fixed as soon as possible if it is a plugin issue.
]]>After the last update 2.0.8
I got this message on checkout: “an unexpected error occurred”
On test mode.
On the checkout we was getting a fatal error message, and after last update 2.0.7 i get this message “[object Object]” on chechout.
Test mode.
]]>Fatal Error
]]>`Hello there,
Hope everything is good with you. After installation and configuring (public and private keys), the YOUCAN PAY plugin will not operate in both modes (sandbox and live) and constantly displays this error.
“We were unable to process your order, please try again.”
And it sometimes renders the credit/debit card form twice.
]]>When adding Youcanpay to WordPress, everytime we try the checkout we get an error (Fatal error).
PS: Tried sandbox and live too