Hey, I have a custom page in my admin area and need to query any orders that are pre-orders.

$customer_orders = wc_get_orders([
‘status’ => ‘processing’, // Only fetch orders with the “processing” status.
‘orderby’ => ‘date’, // Orders will be ordered by the date (most recent first).
‘limit’ => 10, // Limit the number of orders fetched to 500.
‘meta_query’ => array(
array(
‘key’ => ‘_order_has_preorder’,
‘value’ => ‘yes’,
‘compare’ => ‘=’,
),
),
]);

Am i right in thinking _order_has_preorder is part of the order meta?

Any advice appreciated.

Pre-orders are deactivating on their own.

Hello,

We have been experiencing an issue for the past 15 days. The pre-orders created with YITH Pre-Order are being automatically deleted every two days.

Could you help us with this issue? It is impacting our sales.

Thank you for your support.
Maisontoufet.com

Hello everyone,

I’m currently testing the free version of the plugin and trying to translate it into German. I want to test everything before I buy it, but I can’t find any way to change or translate the text of the button. I also tried Loco and Poedit, but couldn’t find the right place. Does anyone have a tip for me?

Danke, Daniel

Hello team,

I have a requirement regarding the YITH Pre-Order for WooCommerce plugin that I’ve installed in my WordPress environment. I need to modify the label of the pre-order buttons for each product. Could you please specify which hook I should use to accomplish this functionality?

Thank you!

Harish Vijay

Hello
Hope you’re doing well!
I have the YITH Pre-Order plugin that works well on our French website (that’s our base language) but not the English side. We translate our website using WPML.

We saw the tutorial for WPML, and tried it. It feels like the tutorial is outdated because it’s not the same interface as now.

How can we fix it? Thanks

Hello!
I can’t see the order button (instead of add to cart) in variable products both in single and archive page. I’ ve tested in 3 different sites with different themes. Is this available only for premium version ?

Tnank you

in the backend admin order the pre order product status is seen :
SKU: 8494_pre_order
Pre-order item: Yes
Pre-order status: Waiting
Availability date:
October 17, 2024 12:00 AM

how can I change the pre-order status shown as above from waiting to available/shipped

I have installed the free version. In the product page the add to cart label has changed to “Preorder now” but I also have the product on the homepage and in the shop page, where it still says “Add to Cart”. How can this be changed as well?

Hi, I am trying the free plugin, but the pre-order emails are not sending. In stead the regular order completed email is sent.

I have an SMTP log that shows the normal mails are sent, but not the pre-order

Hello,

I want to hide the availability date in Woocommerce emails. I don’t want to disable it from plugin settings, but I don’t want to show it in emails. Is any way to do that in functions.php?

Screenshot here: https://snipboard.io/78ECR3.jpg

Thank you!

Hello

We are using the plugin and it happens that in the orders created using the plugin’s pre-sale, we do not receive the emails of orders placed.

Contact emails or sales of salable products, no problem.

But the email used with pre-sale never arrives. Thanks

Hi there… Premise: I am still using the free version! I have set a 25% discount for pre-orders, the calculation is correct, but as you can see from the photo, the label shows 100%. Is it a bug or do I need to correct the setup?

Many thanks

Hi there,

Is it possible to remove the ‘Pre-order product’ label that displays with the product in the cart?

Unfortunately it doesn’t display correctly with the CartPops mini cart, and I can’t find a way to hide it as it doesn’t have a class set.

I think it’s being called from class-yith-pre-order-frontend.php

/**
		 * Text that announces a product is a pre-order displayed in the Cart page.
		 *
		 * @param array $cart_item The cart item.
		 */
		public function pre_order_product_cart_label( $cart_item ) {
			$product = $cart_item['data'];
			if ( ! is_cart() || ! YITH_Pre_Order_Utils::is_pre_order_active( $product ) ) {
				return;
			}

			$label  = apply_filters( 'yith_ywpo_pre_order_product_label', __( 'Pre-order product', 'yith-pre-order-for-woocommerce' ), null, $product->get_id(), $cart_item );
			$output = apply_filters( 'yith_ywpo_pre_order_product_label_output', '<div style="font-size: 10px;">' . $label . '</div>', null, $product->get_id(), $cart_item, $label );
			echo wp_kses_post( $output );
		}

Is there a way I can either stop the function from running, or add a style class so I can hide with css?

Thank you for your help!

• This topic was modified 9 months, 1 week ago by JapeNZ.

Hi, I am not being able to turn on pre-order function for a product on my store. I keep clicking the toggle button but the form shows and hide. Please help

Hi. I wish to import the preorder date into woocommerce (YITH pre-order for WooCommerce). I just tried: Meta: _ywpo_preorder as a heading – but that did not work, as i need to “activate” preorder. What am i missing?

Hi there,
Is there a setting that can change teh stock status when teh pre-order date is reached?

Ideally I’d like to automatically switch to ‘out of stock’ once the pre-order date is reached, can this be done with your plugin?

Thank you for your help!

hi there,

I have installed the free version of YITH Pre-Order for woocommerce plugin. But unfortunately when placing an order, I (as a customer) am receiving default order processing / completed email instead of pre-order email.

Is it any plugin issue or pre order email notification is not available in the free version.

Test Pre-order Product: [ redundant link removed ]

{login pass removed by moderator}

• This topic was modified 10 months, 2 weeks ago by Yui. Reason: creedentials removed
• This topic was modified 10 months, 2 weeks ago by Jan Dembowski.

Dear support,

Do you plan on adding Checkout Blocks support?

Thanks

<font _mstmutation=”1″></font>

hello,
I currently have the problem that despite an active product limit of 4.st, the products can still be purchased by customers without a limit. Do you have any tips as to why this could be?

With kind regards
Dennis

the plugin is changing my product’s price!

https://gabycharbachy.com/product/mermaid-pink-dress-with-flowing-pique-draping

check this link, all variables has the same price but it gives me this 2 prices and i dont know from where did it come

Hi, for some reason the third checkbox “Pre-order”, after “Virtual” and “Downloadable” in the general tab has disappeared (sorry, i don’t use WP in English, so the names might be different).
What has happened?

Hello,

There is a big issue with the latest WP+plugin update (shop is completely broken) :

FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_meta() on string in […]/public/wp-content/plugins/yith-pre-order-for-woocommerce/includes/class-yith-pre-order-product.php:69

I have multi language translation on my site.

When I activate Pre-Order for a product, I need to make sure to do the same on all translations of the product including maintain all the settings across the translations.

This should not be the case, such settings should only be set on the main product and translated copies should not be allowed to have thier own settings.

Hello,

is there a way to show Pre-Order products only in their page just like woocommerce do for tags or cats and remove Pre-Order products from every other archive page?

thanks

Hello,

I have noticed a bug in the functionality of the plugin. When having in the cart a preorder item, click on the payment system, and you get redirected to the payment system page to add your card details and pay. But instead of paying we pressed back on the browser tab, and instead of the order being canceled the admin and client received an email that the preorder of the product had been successful why?

Can you help to resolve this?

Hi,

I use the free version of this plugin for some time now and all worked great. Since a few days I notice that the pre order button is no longer visible. It does not change anymore and keeps saying ‘add to cart’. Also the available date is no longer visible.

I did make a copy of my site (stagged it) to test with a normal theme and I also did turn all the other plugins off and turned them back on one by one. Nothing seems to help. The issue is always there.

I saw the plugin was not updated the last few months, is this causing the issue?

Thanks for getting back to me.

I noticed a strange problem on a website I manage. For testing, I disabled all plugins on the site except for WooCommerce and YITH Pre-Order for WooCommerce, but the problem still persists.

I created both a Single Product and a Variable Product and enabled Pre-Order on each of them, then selected a random future date for each. I set one for In Stock and one for Backordered in case that was an issue.

Whenever I add either or both of these items to the cart, I get the usual notice, “[item] has been added to your cart.” with a View Cart link right next to it. When I click that link, I see the cart contents with the button that says “Proceed to Checkout” at the bottom. However, without doing anything, the system sends a “New pre-order received” email to the admin, and a “Your pre-order placed” email to the customer. Simply viewing the cart sends emails! Multiple items in the cart elicit multiple emails as well – two for each item.

I have no idea what could be causing this, or how to resolve it! WooCommerce is using its Cart block system (not a shortcode). I’ve included the details of my installation below. Can anyone help me?

YITH Plugin Framework Version4.5.2
WordPress Version?6.4.2
WooCommerce Version?8.4.0
PHP Version?7.4.33

Hi there, I am using the free version of yith pre-order for woocommerce with flatsome theme. It works well but the “Pre-Order Now” button does not show up in product quick-view lightbox. Here still appears the normal “Order Now” button for pre-order products… any idea how to fix this?

Is there a way to show a variable item that has “select options” as a pre-order tag like the sale tag possibly? The tee shirt shown is pre-order but you can’t tell from the shop page.

When a customer make an order and goes to confirmation page the following msg appears below of the preorder product:
“Pre-order product
Availability date: January 1, 2024″

I need to change the “Availability Date” text with “Shipping”
Thanks in advance