Customer has been using Shopify for a long time and they were using variants for internal categorization and reporting. Is there a way to hide (only some of) the variants? On t-shirts I need to be able to display the size variant but the rest I would like to be hidden. Any recommendations?

I initially synced all data because I didn’t properly read the instructions. Then went back and categorized the products that I wanted to sync. NOW the unsynced products don’t have a page (shows 404 error when you click on them) but they all still appear on the /products page and I can’t get them off. Do I need to go into the database to try and clear them out? Do I need to uninstall the plugin and start over?

I submitted a support ticket last week and am still waiting on a reply.

I have a store setup, and was wondering if there is a way to show the stock quantity (for variations, if there are any).
The link referenced show the message “Hurry, we’re almost out of this one!” below the cart, but does not say how many are left. Also, what is the default threshold for this message, and how can that be changed.
Additionally, when I enable the Singe Product Shop WP Layout template, that message does not appear anymore.
Below is another example of a product without variations, and would like to also show the stock available, and control the notice threshold on single prducts.
https://zappeducation.com/products/black-skull-red-rose-decor-heart-shape-pendant-necklace/

Thanks!

Hello,

How do I make the text bigger for the product description? If I need to input a shortcode, how do I configure it with the current shortcode that displays the products?

Looks like product metafields are included in the sync, but collection metafields are not. It would be ideal if collection metafields were added as records to the ‘wp_shopwp_metafields’ table during the sync like they are for products. Alternatively, if the collection metafields could be made available via the PHP functions for fetching raw Shopify data (via the ‘schema’ parameter), we could take advantage of that in the meantime.

It appears a similar support ticket had been opened several months ago related to PHP functions not respecting the ‘schema’ parameter, where the poster was also looking to use collection metafields, but it doesn’t look like the issue was ever resolved.

Do you have any updates on getting the ‘schema’ parameter to be respected or any plans to include collection metafields in the sync?

I believe I have set up the plugin correctly to import product images to WordPress. This is correctly happening to some products, and the product image imported as a Featured Image to WordPress, but this fails to happen for some products.

Is this to do with a particular image file type, or something else?

The two screenshots below show the product within the Shopify store, and then the same product in the WordPress interface, with an empty Featured Image.

https://www.dropbox.com/s/t13fik4aogfllf8/Screenshot%202024-01-22%20at%2013.38.37.png?dl=0

https://www.dropbox.com/s/br5yvnxu2q3q1fr/Screenshot%202024-01-22%20at%2013.38.42.png?dl=0

Schema validation is failing on this page because the “name” value is not being set. It’s only a single product being loaded via shortcode.

Do the instructions for upgrading from free shopWP to Pro apply to upgrading from WP Shop? My configuration: Bluehost shared hosting->WordPress-Shop WP->Shopify-Printful integration. Please don’t suggest I contact the developer. As of this posting, I left a message on his chat app 28 hours ago, sent my email, and messaged him on LinkedIn. Nothing. Paid support on Bluehost left me waiting on chat for one hour, then they closed the chat on their end. I need to find actual support.

Hi, I’m trying to center the price on the products page. I’m currently using the below CSS and have tried other options as well. None have worked.

.wps-component-products-pricing .wps-product-individual-price {
   text-align: center !important;
}

I am running this plugin on a popular website. It has created hundreds of thousands of wp_options entries that begin ‘with shopwp_buyer_identity_’.

Is there a way to avoid this?
Is it safe to delete them?

Dynamic Data not Fetched Properly . Kindy Help

We are using the get_collections() function to return collections on the fly. This is mainly to get metafield data via the API for each collection

Documentation: https://docs.wpshop.io/php-functions#get_collections

The issue we’re having is that the schema parameter does not get passed through to the GraphQL query that ShopWP makes to Shopify.

When get_connections gets called in the Collections class it makes a call to:

$result = $this->Storefront_Collections->api_get_collections($final_params, false, $with_products, $query_params_products);

As you can see, the second parameter is set to false. This means that the schema never gets to the final GraphQL layer Instead it uses the default collection_schema in the Queries class.

Can you please update theget_collections object to pass through the custom_schema to the subsequent functions so we can return the data we need from collections.

Cheers,
Nathan

It doesnt connect to my shopify store

see error https://snipboard.io/A4XnId.jpg

Hello, we keep getting “cookie check failed” on the first page. We have to clear cache under WP shop everytime. This happens every other day or so. Sometimes we don’t notice and sales stop for days. Could you help? How do we make sure the WPshop keeps working without having to clear cache.

Sorry to bother but there’s a new error appearing with subscriptions, do you know what this might be?

Hi there,

I am getting this error “This app needs to be reviewed by Shopify before it can be installed. Contact the app developer for more information about this app.” when I try to connect my wordpress site to my shopify site. How do I go about getting this resolved?

Thanks!

Hi, I am trying to figure out a way around this. When on the checkout, if the user clicks the back button and goes back to the WP (can’t add a link to the shopify checkout unfortunately), the ShopWP doesn’t load properly.

Here there, Safari only error stopping any shortcodes from rendering
Unhandled Promise Rejection: ReferenceError: Can’t find variable: structuredClone (vendors.public.305c1950.js line 1541)

Also I can’t update the plugin, says “donload failed. Unauthorized”
Currently running paid version Shop WP Pro 6.1.5

Any ideas?

T

I just installed the plugin. Before I buy it I wanted to test it briefly. But unfortunately fail already at the connection.

When connecting to Shopify it comes to an error.
In Shopify the app was installed correctly. Only the connection from wordpress to Shopify does not work. At the end of the connection process it still shows “disconnected”.

In the Network tab in the browser there are 2 red lines at the end of the process.
“connection” as well as “settings” – in both the requested URL appears to be broken.

https://pedavit.de/wp-admin/pedavit.dewp-jsonshopwp/v1/connection

many greetings
Michael B.

Hi there, Shopify now says that Shop WP is unsupported – any ideas how to fix?

https://ibb.co/2M8ZMxR

Long shot, but is it possible to use the plugin with two stores on the same WP install to utilize different currencies? Or would you need separate WP installs. If separate, would the site being at a subfolder location cause issues at all? like: .com/de/wp-admin

Thanks

Hi, I just went to sync my data which I haven’t done for a couple of months and im getting the following error…

[API] Invalid API key or access token (unrecognized login or wrong password)
This occurred while calling: ShopWP\API\Items\Products::get_total_collections_count at line number

?? Check the documentation for a possible solution to this error.

Any ideas ??

• This topic was modified 2 years, 2 months ago by Mediavita.

HI Andrew

We have been using your plugin for a couple of years now as your aware, I have updated all my plugins today and now my currency is defaulting to $ and its saying I can only change this with the Pro subscription, is this the case now?

Kind regards

Lee

Hey team, I hope you’re having a great day!

I’m having trouble connecting a site with Shopify. I get the below error on the Install app page in Shopify:

This app needs to be reviewed by Shopify before it can be installed. Contact the app developer for more information about this app.

And am unable to install the app in Shopify. The Shopify site is still just a “development” site if that makes any difference.

Are you able to help sort this issue out? Thanks, Conor

• This topic was modified 2 years, 2 months ago by conorseed. Reason: clarification of details

Is it possible to add products to WordPress and have them show up in Shopify?

thanks

Hi there – I am wondering why the products still show Euro(€) when the site is visited from the UK, if the Shopify it is pulling from shows GBP(￡)? Shouldn’t the prices change accordingly? Is there a way to do this?

After plugin update from 4.0.17 to 5.1.17.
Display below error
Access denied for sellingPlanGroups field.

• This topic was modified 2 years, 2 months ago by pawandongoloutside.

Hey again, thanks for the support so far!

Is there any reason a product would not show – “No products left to show” based on characters in the title? Such as the pipe character, comma or quotes marks? Would any of these be an issue do you think?

Using shortcode – wps_products_buy_button title

Thanks

Hi there – this may me a simple one, I’m not sure. I notice that the shortcodes don’t work when there’s a /path/ in the domain – such as a language subsite. I am using WPML with country paths such as uk, de etc. so it would be domain.com/country/

I notice errors like this:
message: “Unexpected end of JSON input”type: “error”Prototype: Object
onError @ vendors-public.8a5cae01.min.js?ver=1645721612:2

/nl/wp-json/shopwp/v1/query/products:1

Failed to load resource: the server responded with a status of 404 ()

So it looks like the country path ‘/nl/’ is killing it as it ca’t see the plugin files. Anything I can do about this?

Thanks
B

• This topic was modified 2 years, 3 months ago by doublemarvellouscork.

Hi how do I get it to show the QTY option on the product pages?

Hope you can help ??

we are using the free version