I received this email from Clef.
Hi Name,
I’m writing to inform you that starting today, we’ll be sunsetting the Clef product with a final shutdown date of 6/6 (official blog post here). Everything will remain fully functional and maintained until that date, at which point the mobile apps will cease functioning and be removed from the Google Play and Apple App stores.
As a current Clef user, we recommend that you begin transitioning away from Clef as your preferred login method as soon as possible. We’ve written a guide to transition from using Clef to another form of two-factor authentication here. We’ve explored every option to keep the Clef product alive and are deeply sorry for any inconvenience this transition will cause.
If you have any questions or concerns, just reply to this email and we’ll get back to you as soon as possible. Thank you for believing in the vision of a passwordless world.
Best,
Jesse Pollak
Chief Product Officer
Unsubscribe from these emails
]]>hi.
i don’t know why. but the shortcode is not working for me.
i’ve placed it in my custom login form.
<div class="f-row">
[clef_render_login_button]
</div>but the output is just a text (not a button):
[clef_render_login_button]
no button is showing.
will you help me please with this?
is [clef_render_login_button] this shortcode is not enough by itself ?
*Note
1 – i am using ONEALL Social Login buttons, and they use shortcode too.
i’ve place the shortcodes in my custom login form, and they are showing up.
but clef is not.
2 – i’ve turned off all of my plugins to make sure. but no change.
thank you very much.
]]>Hello,
A client of ours recently replaced his phone that he used Clef on, and no longer has the old phone, to disconnect his account from it. He is prompted to send a confirmation email, but he doesn’t get the email. What can we do to reset his account and access?
Is it possible to disable user access to WordPress without deleting their account?
The scenario is that we have an author who is no longer writing for us, so we’d like to disable their Clef (and thus WordPress) access, however we don’t want to delete them since that would remove their author page and change post authorship.
The only thing I can think of is creating a second “fake” author user account and reassigning all of their posts to that one, then deleting the first.
That’s kind of a wonky solution though, would prefer to simply disable their access.
We are using Clef with passwords disabled completely.
When this scenario would arise for non-Clef enabled sites, we’d simply change the user email address to an administrators and reset their password and log them out, thus blocking them from resetting the PW.
]]>The two bottom links at the bottom of the login form(clef is my primary method) are on top of each other.
I tried to add custom Css to hide one of them, and only show the “Log with password” but nothing seems to work. Any suggestions on this?
]]>Hi, I’m interested in your plugin but it says that it’s compatible until WordPress 4.6.3. Since I’m using 4.7.2 I want to make sure that it won’t break my login. This plugin hasn’t been updated for the last 6 months. Are there any new updates on the way?
Thank you for your time.
]]>We have Clef 2.6.1. and Sucuri 1.8.3. installed and just 2 days ago, our client reported that he could no longer log in to the site, that he was always redirected to a 404 page. But as soon as we disable the Sucuri plugin, login via Clef works fine.
If we enable Sucuri, we are redirect to an url like https://www.tomsgates.com/wp-login.php?state=xxxx&code=xxxxxx&clef=true
We then receive 2 emails, 1 Success login from the correct user and IP, 1 Failed Login form the same IP but user Unknown.
Login with Password results in a HTTP 500 error.
]]>Hey there,
I’ve been using clef for some time and really like it and havent had issues in my personal setups. But I do have one issue that’s very strange and it’s only happening on my girlfriend’s WP installation. I have configured her site using my account credentials so I can see it in the clef dashboard. Like my other 2 applications, I can see and manage everything but the issue is at login, more specifically when I’m logged with the mobile and want to login to the backend, it shows the name of the theme used. Nowhere have I found a setting or option that could remove or modify this.
I’m not sure how this could happen.
Any ideas?
]]>We are using Sucuri in some websites and Wordfence in others; both suggests (along WordPress codex itself) to secure access to the “wp-login.php” file to a unique IP address to help prevent certain kind of attacks.
Well, is you do so (adding code to the .htaccess file), Clef plugin will notify you an error each time you log out from the website (Logout hook Error -404-). An annoying bug.
]]>I installed the plugin today. I set it to the highest security settings (Disable passwords for all users and hide the password login form and Show Clef wave as primary login option). It works on my desktop but on my laptop I can login with my user name and password and the clef wave doesn’t appear. I’ve cleared my cache in my browser and tried everything I know. Suggestions?
]]>Hi
Again thanks for the lovely plugin.
I had a problem with log in. It is ok now. But i cant fix the log out, it does not log out when i click to log out button on app.
Is it possible that you can help me?
My Clef login is working fine via a desktop browser, but not when I try to login via a mobile browser.
When I try to login, I click the “Log in with Clef” button. This opens the Clef app, where I enter my PIN.
When I enter my PIN, I see a message at the bottom that says:
“You need to add your first name to your profile to…”
I don’t see anywhere I can do that?
Thanks for your help.
]]>Hi,
I ve installed the plugin to 4.7 version of WP.
When i click on plugin after installation, i dont see anything.
Is this a bug or already you knew it?
Thanks
1: I am running a WordPress multisite install with Danish as chosen language. I see a clef-da.po (and .mo) file in the /languages folder. The file appears to have most of its translation done, and yet I see no translation at all with clef installed in my multisite setting? Surely I must be missing something here, but I would’ve assumed clef to auto-translate depending on the chosen default language of the multisite install (default language for both network and relevant subsite is: Danish).
How do I “activate” the translation file correctly?
2: Regarding the actual login form area I don’t see the “-OR-” divider text and the “Log in with your phone” strings in the clef-da.po file. Do I need to hack the clef core files in some ugly fashion to force a translation of those two?
3: Why does the “-or-” divider text and “Log in with your phone” text appear between the login parameters (Username/Password) and the standard login button? This seriously disturbs the visual logic.
]]>So, look like I can not login to two different sites in two different browsers at the same time even if those browsers are on the same computer?
]]>Hi! Help! I am receiving this issue when I try to log in to my website with Clef:
“The state parameter is not verified. This may be due to this page being cached by another WordPress plugin. Please refresh your page and try again. If the issue persists, please follow this guide to debug the issue.”
When I try to refresh, this is the error I get:
“Something went wrong: cURL error 6: Could not resolve host: clef.io”
We are using Safari on Mac. My husband is getting the same exact error messages with his log in (that is different than mine).
Please help as I can’t get into my website at all! Yikes!
Hello,
I’d like to ask if it’s possible to hide the “Or sign in with your phone” on the wp-login screen, since I’m using an ajax login widget in my frontend for users that displays what is on the wp-login page so I don’t want them to see that part.
Please let me know.
Thanks!
I asked for my confirmation email like 10 times and I still didn’t receive it. Help?
]]>Hello,
I am interested in using your plugin to secure the /wp-admin portion of my WordPress site but I don’t want it to affect the normal function of my site.
My website TheBloggingBuddha.com has an eLearning portion built on LearnDash (a WordPress LMS) which requires members to create a username and password to login and access the eLearning material.
Can I use Clef to secure only the /wp-admin login? Or will installing Clef make it so the “members” have to use it also to access the members area?
Note: “Members” are being stored in my WP database as Users.
I hope my question makes sense and I look forward to hearing back from you.
Thanks,
Mike
When I have following function in my functions.php, Admin login fails, When I try to login as admin from renamed admin url, it redirects me to front end user login page /member-login, won’t login as admin at all, but member login still works just fine.
add_filter(‘login_url’, ‘member_login_url’, 10, 2 );
// assuming that your new front end login url is “/member-login”, use these:
function member_login_url($login_url, $redirect) {
return site_url(‘/member-login/’);
}
as the description suggests, This filter is used to change front end user login.
Can you please guide me how can i resolve this issue.
It’s not urgent but be grateful if you can help me resolve this as Clef won’t work with above function and without this function, my renamed admin login url would be exposed and standard member front end login won’t work.
I have more hooks/filters in functions.php to manage front end member login, but none of the others interfere with Clef. I have tried removing each and also all of the others together, still admin login won’t work alone with this filter present, as soon as I remove above function, Clef admin login works fine but my renamed wp-login url is exposed at member login link.
Thanks in advance.
]]>How can you use Clef with Woocommerce? I want Clef only on the admin login page of WordPress. If I select, “Disable passwords for all users and hide the password login form.” it will disable all people trying to sign up or return as customers. That won’t work. If it is unchecked you can still login with a password on the WordPress wp-admin page and we want to only be able to login with Clef.
]]>I post in my blog using two different nicks, I have two WordPress users, both belong to me.
I wish to reply to comments in my posts using the second user in WP but I don’t think I can do this with Clef…
When I login using Clef I go straight into user A, I don’t see a way to switch to user B.
]]>CLEF got into a dither almost a week ago and locked me out of my site – pretty sure it had something to do with the iPhone clef login. I have been unable to login and my site is in desperate need of administration. I have tried repeatedly to get some idea of what I can do to login and have received one reply that did not help. Subsequent responses to that reply and other attempts to contact CLEF through their support forum have been completely ignored and I am at a loss. Apparently CLEF won’t even bother to tell me they are not going to help.
When I try to login using the correct password I get this:
Warning: Illegal string offset ‘default_timeout’ in /home/content/60/3766860/html/13eagles/wp-content/plugins/wp-login-timeout-settings/wp-login-timeout-settings.php on line 110
Warning: Illegal string offset ‘default_timeout_unit’ in /home/content/60/3766860/html/13eagles/wp-content/plugins/wp-login-timeout-settings/wp-login-timeout-settings.php on line 110
Warning: Cannot modify header information – headers already sent by (output started at /home/content/60/3766860/html/13eagles/wp-content/plugins/wp-login-timeout-settings/wp-login-timeout-settings.php:110) in /home/content/60/3766860/html/13eagles/wp-includes/pluggable.php on line 892
Warning: Cannot modify header information – headers already sent by (output started at /home/content/60/3766860/html/13eagles/wp-content/plugins/wp-login-timeout-settings/wp-login-timeout-settings.php:110) in /home/content/60/3766860/html/13eagles/wp-includes/pluggable.php on line 893
Warning: Cannot modify header information – headers already sent by (output started at /home/content/60/3766860/html/13eagles/wp-content/plugins/wp-login-timeout-settings/wp-login-timeout-settings.php:110) in /home/content/60/3766860/html/13eagles/wp-includes/pluggable.php on line 894
]]>Not sure why – I guess it has to do with cookies. Nginx rewrite rules for caching plugins that involve bypassing php to serve cached files does not work.
Disabling the plugin, the cookies still remain, but removing the plugin allows the bypassing cache mechanism to function correctly again.
]]>Hello,
I’m using clef plugin to login, but still some hackers are trying to login by my site by typing “admin” in the login form! How’s this possible?
I completed disabled the login form in my clef settings, you can see this pic too – https://puu.sh/riQYt/3baac7f59a.png
You might ask me how I know tht some people are trying to login, i use wordfence plugin for security, so I’m getting mails like this – https://puu.sh/riR6C/c69db3dfb7.png
]]>Hi, I have been using clef login for a few months now. It has worked flawlessly so far. But only today, I discovered that even after I logout from my mobile, the wordpress dashboard is still usable. Even I can install plugin after that, and do everything else as usual. So I’m not actually logged out. May be a plugin is conflicting?
site: englicist.com
recently installed plugin: WP Fastest Cache, Microblog Poster
Clef versions: latest versions on both WordPress and Android.
Thanks for any help.
hi, so far this looks and works great, however for the life of me I cannot find any pricing information other than on the plugin FAQ:
Are the Clef mobile app and WordPress plugin free?
Yes. The app is free, and Clef’s free-tier accounts allow up to 10 Clef-enabled WordPress users per site.
And on the website, where plans go from free to $1000/m. There is nothing for “Price” in the knowledge base.
Can you tell me what the costs are for more than 10 users? Surely it can’t jump from free to $1000 per month!
Many thanks, Jamie
]]>Hi there, in the account setup process from within WordPress, we’re not receiving the emails that Clef should be sending out to complete registration. I confirmed that outgoing email from the site is working via a password reset. I assume though that the confirmation email is coming from Clef itself and not the WordPress server, anyway. Any ideas? I’ve tried with multiple addresses.
]]>I installed clef , everthing works perfect But my website load time increased drastically (from 2 seconds to 4.4 seconds tested on gt-metrix server location India) , for now i have deactivated the plugin and load time is back to normal
]]>Hi,
I enabled Clef few days ago. I Disabled login form and using override url in case of emergency and almost exclusively I am using Clef app on my phone. Today I got 2 emails from Wordfence Monitoring plugin.
A user with IP address 193.201.225.43 has been locked out from the signing in or using the password recovery form for the following reason: Exceeded the maximum number of login failures which is: 5. The last username they tried to sign in with was: ‘admin’
User IP: 193.201.225.43
User hostname: 193.201.225.43
User location: Ukraine
After I disabling my login form how can he able to visit the login page where he doesn’t have access to my override URL provided by Clef?
Am I missing something?
]]>