hi, is it possible to remove the testing message?

i have the popup anything plugin on my website and i activated social chat, but it didn’t show. after research, i found out that the whatsapp icon is taking display none under .paoc-cb-popup-body class related to popupanything plugin. and i cannot add display block for this class because it crashes another functionality. why is this class related

• This topic was modified 1 month, 1 week ago by naghamasalman.

Hi,

I changed the phone number and the shape of my whatsapp button, and the changes came through instantly…..but only when logged in either as admin backend or a demo subscription account? When I opened an incognito tab the old icon still remains on some or all of my pages.

What’s the solution please?

Hello, your WhatsApp plugin appears to generate a crazy large amount of queries to the database, is it really needed for a simple sticky button? See the screenshot for more informations, from the Query Monitor plugin: https://ibb.co/y4SPBJV

Thank you in advance

I noticed the post type pages in the backend all had centered titles (text-align: center). This is because I got another plugin that enables dragging to alter the order of the pages, which gives the table the classname ui-sortable and the rows ui-sortable-handle.

A style emanating from this plugin applies a global style to that class, causing these classes to incorrectly be center text-aligned throughout the entire wp-admin.

The ui-sortable classnames are pretty commonly used by all sorts of plugins, so this plugin should not be applying global styles to it. Disabled the plugin until this is resolved.

Hello! I installed the plugin, but the bubble is displayed only to logged in users. Can you help me fix this, please, so that it is visible to all?

Thank you!

In message field I have added “Hi, I need help on {CURRENT_URL}”

But the message shows

“Hi, I need help on https://mydomain.com/wp-json/quadlayers/wp-whatsapp-chat/button”

Hi. Thanks for a great plugin! Is there any way to automatically open a new chat in the desktop app if a user has it installed? This works great on mobile, but on desktop, the app should automatically open too if it is installed. If its not installed, them it should prompt you to install it.

Please tell me this is possible? This is such a great little plugin.

Thank you.

My website neither uses a sidebar nor widget. Can it still be used?

Thanks

Hello,
Thanks for the free and easy to use plugin.
I cannot determine after which version this started to happen, but Social Chat plugin breaks Blocksy Theme’s backend management funtions, like not being able to use features of the theme (not clickable or usable).
A sample browser console error line was like this:
The block “blocksy-companion-pro/code-editor” is registered with an invalid category “blocksy-blocks”.
This error line diminishes if we only disable Social Chat plugin, and all problematic funcitons come back.

Hi, we would like to move the Whatsapp button a little bit higher as it’s overlapping some of the website’s text. The only options we see for the settings are ‘Middle left’, ‘Middle Right’, ‘Bottom Left’ and ‘Bottom Right’ so we guess we will need some code to achieve this. Can anyone help with this? Thanks in advance.

Screenshot: https://snipboard.io/MgUacn.jpg

Hello

I am using the free version and I am looking for something that shows me how many times someone clicks on the icon. I found that the pro version offers and Google Analytics. I wonder how they work, and if I upgrade to the pro version, can my request be fulfilled?

Hello,

How can I do to the button at the same time by clicking on the button of your plugin? It is a mobile version on the link https://lukas-vanecek.cz/ (on the PC version it opens normally after clicking the button), but not on the mobile.

Normally it is open, but you have to have open whatsupp. If i have close whatsupp on mobile, than want not open it. It is show some error.

Thank you for answear.

• This topic was modified 5 months, 3 weeks ago by jkupca.

Hi, I have installed the plugin “social chat” and the icon is only visible when you are logged in.

Also when I changing any configuration it returns an error “invalid JSON”

How can I fix it?

Thanks

Hello, I want to raise the button box a little since it covers the menu on the mobile that I have below and on the PC it covers other letters and there are no options for that in the plugin settings, in which part of the code can I do and that?

Hi! thanks for your plugin! Since a few updates of your plugin, the input type=number arrows for the entire WordPress are disabled for some reason. When I hover the input, chrome and other browsers show the up and down arrows. If I disable your plugin it works again. Probably is a CSS of the plugin that is applying on every input type number. Can you check it?

Thank you!

Hello, I am using your plugin. I would like make my own button on webside. How i can add to own my button link so it is open your app, the same as via your button? Thank you for answear.

• This topic was modified 6 months, 1 week ago by jkupca.

Hi, I am using a light version of this plugin for now and was wondering whether there is an option (light or pro) to only make visible the icon to chat in certain locations? ?Thank you!

Hello, I am trying to translate this plugin with wpml plugin and button text “How can I help you?” is not translated. All plugins are up to date and I tried to search all strings in this plugin with wpml and after I found this text in string translation but after filling translation texts only the original text in english language is shown. If I change this text through social chat plugin settings only this changed text is shown for all languages so it is not translated. Please let me know if this text can be translated and how. Right now I have on site free version of the plugin, but this version should be translatable. Please help me to fix the issue.

I installed the Social Chat plugin. Unfortunately, it’s all stuck and nothing can be done with it. I wanted to uninstall it, but after uninstalling, my entire website disappeared and only a blank page is displayed. I want to uninstall the plugin without destroying my site. Thank you for your help.

Hi all, I’didn’t find anything about how setup agents availability based on website language.
Typical scenario could be a website in more than one language (eg: EN, FR, IT, DE….) and set the proper agent to each lang. (show only that in Contact Box):

• EN > John
• FR > Catherine
• IT > Marco
• DE > Klaus

Is it possible and how?
Thank you

Good morning,

First… sorry about my english.

I′m using your plugin and works ok in Spain.

I wrote the destination phone number with:

Country: +34
Movil phone: 619….

Bun if someone use from a movil phone in other country the whatsapp open the application in a phone number of the country of the phone.

For example, if I use a movil phone from France and I click in the whatsapp banner… dont use +34 from spain… It′s use +33 from France…. and the phone number is wrong.

Can you help me?

Thanks in advanced.

Hi Quadlayers,
I already try to contact you via your website form without have a reply yet.

Anyway, I’m going to buy a lifetime Agency license (up to 5 sites) and I’m wondering what if I will upgrade my lifetime license to Developer (unlimited sites): is it possible to only pay the difference between the two licenses ($110)? If it is, can be done at anytime?

Let me know, thank you!
F.

Hi! We’re having extreme slowdown issues with the combination of the latest versions of WPML and Social Chat. I don’t have any errors, just wanted to check if you’re aware of these issues. As soon as we deactivate Social Chat (or WPML, which is no option to us) the slowdowns disappear. Any suggestions? Thx!

Can’t edit contact message and it displays “Hello! I’m testing the Social Chat plugin https://quadlayers.com/landing/whatsapp-chat/?utm_source=qlwapp_admin” when someone tries to contact.

On mobile it works when clicked on contact it directs you to whatsapp app correctly

However, while using browser on pc and laptop, the link redirects, and when clicked on the contact takes to the website of WhatsApp, link address is as follows… https://web.whatsapp.com/send?phone=918889990000&text=Hello!%20Iam%20Interested%20in%20your%20Product%20can%20we%20chat

Instead, it should be https://wa.me/+918889990000?text=Iam%20interested%20in%20your%20Products%20Can%20we%20chat?

by using the later one it prompts you to open the whatsapp app if installed laptop when used on browsers.

Use the individual links and check yourself. How can I change the link to the second format?

• This topic was modified 8 months, 2 weeks ago by rakesh1974.

Plugin could not be activated because it caused a fatal error.

I get this error when i want to install the plugin.

How can i fix this?

Thanks!

Doesnt work with German whatsapp number. Any solution?

After updating the plugin from version 7.3.1 to 7.3.2 I’m getting the following fatal error breaking the site:

PHP Fatal error:  Uncaught ValueError: Unknown format specifier "k" in /.../wp-content/plugins/wp-whatsapp-chat/vendor_packages/wp-notice-plugin-promote.php:79
Stack trace:
#0 /.../wp-content/plugins/wp-whatsapp-chat/vendor_packages/wp-notice-plugin-promote.php(79): sprintf()
#1 /.../wp-content/plugins/wp-whatsapp-chat/wp-whatsapp-chat.php(53): require_once('...')
#2 /.../wp-settings.php(473): include_once('...')
#3 /.../wp-config.php(101): require_once('...')
#4 /.../wp-load.php(50): require_once('...')
#5 /.../wp-blog-header.php(13): require_once('...')
#6 /.../index.php(17): require('...')
#7 {main}
  thrown in /.../wp-content/plugins/wp-whatsapp-chat/vendor_packages/wp-notice-plugin-promote.php on line 79

if your plugin is active, show me a error in console from javascript then i can’t choose user in orders menu inside LearnPress menu