I manage support tickets on my sites using a plugin called Sola Support Tickets.
This creates permalinks for tickets in the form /support-tickets/name-of-support-ticket
The first reply to such a ticket has a permalink in the form /ticket-response/reply-to-name-of-support-ticket
Subsequent replies to the same ticket have permalinks in the form /ticket-response/reply-to-name-of-support-ticket-2, /ticket-response/reply-to-name-of-support-ticket-3, etc.
I don’t know if it’s possible, but what I’d like to be able to do is to redirect all replies to a ticket to the ticket itself. I have tried various permutations, but I can’t get anything to work.
Could you suggest what I might try for the source and target URLs, please?
]]>Great little plugin but the updated version has a bug, I think… While updating the plugin, I am getting a fatal error. I tried deleting and reinstalling but no effect.
Parse error: syntax error, unexpected T_FUNCTION in /home1/inbama/public_html/wp-content/plugins/wp-redirects/wp-redirects.php on line 196
Line 196 reads:
? preg_replace_callback('/%%([0-9]+)%%/i', function ($m) use ($_is_regex_matches)
BTW, I’m running a multi-site install and downloaded the plugin after reading Jason (at s2member) recommend it. I hope it get’s resolved soon.
]]>Hi,
I get the following issue when trying to activate:
Parse error: syntax error, unexpected T_FUNCTION in /home/mwdoit/public_html/mwweb.me/wp-content/plugins/wp-redirects/wp-redirects.php on line 196
]]>Hi,
Installed the plugin, and I can see options to set the status (if not 301), then a Redirection URL which I presume must be the URL I want to redirect.
However there does not appear to be an option to redirect to anywhere?
Usually I would want to redirect with 301 an old page to a new page, but there does not appear to be any destination option.
Am I being thick? It’s been known to happen…
]]>