Rating: 5 stars
Paymattic support fixed my problem quickly and provided a custom video showing how they fixed it which will help me avoid similar problems in the future.
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I started to use my Paymattic a few days ago, and ran into some issues. But it took no time for the support to solve them, and even with my pretty unique usecase, they made a videorecording showing me how I could use the product for my situation.
I can highly recommend this product, because it is easy to use for “the normal situations”, and the support is just amazing!
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What’s good: has all the features such a plugin should have; pricing; support is decent
What needs improvement: Initial setup and user interface in the dashboard
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I really liked this plugin with lots of features and seamless integration to almost all payment gateways.
I can definitely recommend this plugin to other as well.
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This plugin is exactly what I was looking for: a simple form that integrates with Stripe and lets the person enter the amount of money to pay.
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It’s a breeze to set up and very flexible. Just what I needed for some simple payment forms. Great if you don’t need a full store solution, but just a way for users to make a payment.
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Simpliest way to manage customers… Great product !
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This plugin is really cool and has a lot of features. Also it is constantly updated with new elements and the support is fast and cooperating.
I recommend it without a doubt
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Good plugin and there is support
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The Paymattic Pro payment plugin is very user-friendly and the support is definitely above average.
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For contact forms, for gateways integration (I’ve implemented it with PayPal & Stripe), for the variety of field options it has… we’ve proved it as one of the best Plugins in many ways! Also the support is effective, fast and accurate. I use it in various customer webpages. A+++
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Their team goes above and beyond to help! And are very responsive!
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I have been using this plugin on a couple of websites I manage and I would highly recommend for subscription websites. It’s easy to use and no problem is too small for the support team who are very responsive.
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I truly appreciate the support team. My client’s website had some conflicts with Paymattic but the support team, specifically Nayan Das, help me out a great deal so that the form looked aesthetically pleasing and blended it well with the design of the website. I am not a developer, so I don’t know how to code. Even though this is not the type of support they offer, Nayan was so gracious as to help us out. I highly recommend this plugin. It works great! My client is very happy with the end product.
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Was having a little trouble with the plugin and my server setup, but they fixed it with great communication and even made videos to show me how they debugged it. Would definitely recommend!
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The design, features and performance are outstanding!
Keep making better and listen what Customers are willing to have additionally.
Gennadiy
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While there is some overlap with this and fluent forms – for a simple way to take payments, it’s a really good option.
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I have been using this for a while now and recently came up with a compatibility issue with the plugin on one of my sites, the ninja team sorted it within a matter of hours
]]>Rating: 3 stars
The plugin worked initially and so it was decided to pay for WPPayForms then a few updates later it has thrown the websites both on a paid single licence and on a free version. They tried to recreate the problem and on upload of it did not work despite removing the plugin from both websites – nothing. I want a refund and will find a Payment form that works with WordPress consistently.
]]>Rating: 5 stars
I had an issue with the file upload not refreshing. I created a user account for them, they logged in and created a video of the problem and resolution, emailed me the link, and resolved the issue.
I have never experienced support as attentive as this. Kudos to them.
By the way, I love the plugin.
Rating: 3 stars
The plugin is very good, but Please, remove the jQuery dependency and replace it with vanilla JavaScript. Currently “WPPayForm” is loading jQuery on the front-end, and this is Very BAD for the overall Performance.
Once this issue is fixed, I will change my review to 5 stars.
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I needed a form that allows for multiple products and multiple payment methods – the affordable Pro version was a must for the latter. Simple setup. Works!
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So far, I am loving this simple but easy-to-use tool. Hoping I can still say the same thing three months from now. : )
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This is a great plugin if you want to add Stripe or PayPal (pro version) into your form and keep it all simple to use and set up. I love that you can set a limit on the number of entries and schedule the form.
I bought the pro as I wanted the pro features. I needed some help and the support was back to within 1 hour. I’d recommend this plugin.
Rating: 4 stars
We had a long standing ticket that was resolved in the end after writing many times. I understand they were experiencing an overload of tickets for another product they had recently launched. The plugin itself works fine.
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This plugin is exactly what I was looking for: a simple form that integrates with Stripe and lets the person enter the amount of money to pay. Other popular plugins don’t do that. THANK YOU!! And, I will probably buy the pro version, which is reasonably priced. Others seem a bit high. Thanks again for doing the right thing!
]]>Rating: 2 stars
Support is not working for creating tickets, and dragging elements on the form is not working.
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The support team went above and beyond to help me out with an issue that they didn’t really need to help with.
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For a free plugin, that is amazing,
The amount of flexibility and ease of use are juste out of this world!
Nice work.
Rating: 5 stars
It was so easy to build my forms! On top of that, I had to open a support ticket because of something I couldn’t figure out and they were so committed to find a solution that would work for me. In the end, they got a customer for life!
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