Hello, I saw that the wheel only works if you are logged into the site, can it work without logs and without popups?
]]>Hi
Hope you are doing well.
Can we replace/remove Email and add another field ?
]]>I was wondering how this feature works.
Does it creates a coupon so the price of the product is “0” ?
thanks
]]>Hi. can we change the colour of the code text? it’s black and once we click on the fiels to copy it, the white background disappear and it’s barely visible.
Is it possible to have the wheel integrated in an email from mailerlite?
]]>Maarten Belmans and Wombat Plugins Support
I need to use the Fortune Wheel to offer my discounts but also discounts from affiliates.
Why I can’t see the wheel full size on my website?
In your demo I can see the full size but not on my website mondosol.com
Why is not possible to read inside the slices?
I can not only use 2 words maximum. Otherwise the text will be chopped.
It makes it difficult to describe the type of discount/coupon offered from our affiliates. Like for example offering Free CRM from Hubspot.
I can only show clearly two words. If someone lands on it I can only show them a link but not a description.
]]>Hello, we have integrated the spin wheel on our site. Everything is working fine apart from users are showing in Klaviyo as ‘not subscribed’. I have set up a gdrp confirmation checkbox on the email and tested it with several email addresses. How do we resolve this so that when someone enters their details on the wheel they show as subscribed in Klaviyo?
Happy to provide information and pictures to help.
Thanks, Alex
]]>Unfortunately, this plugin is not compatible with WooCommerce in the Pro version and cannot create a discount code.
Please guide me what to do
Hi,
Can i Export email lists by country?
]]>
Right now, I am working on a woocommerce store that uses the Woodmart theme. I installed the WordPress Optin Wheel plugin since the site owner desired a gamified way for store users to get a few coupons as presents and discounts. The wheel pops up after 3 seconds when the site is initiated and the user has to give a number before they spin the wheel. The problem is that the company needs to use an API or plugin that will be supplied by a third party in order to validate a collection of phone numbers that are stored in the database of another business.
I would like to know if it is possible to validate a phone number through an API from a separate database when the wheel pops up, and if yes, where and how do I make the necessary adjustments in the plugin’s source code?
Also, i am not very good at php adjustments so if there’s any other way to solve this particular requirement, i would appreciate the help!
Hi, I’m having an issue wchich I think is related to the most recent update. I use Safari on Mac OS X, which has a feature that suggests a randomized email whenever it spots an email field. The issue is that when I open my page i see the email suggestion popup exactly where email field for the Optin Wheel is scheduled to appear, but before the Wheel appears. Can you please take a look into that? Thank you. Great plugin overall!
]]>Our external SEO team is tracking forms on our website. They say our “Spin to Win” form is built different from the other forms on our website, in that it does not contain an HTML <form> tag. Their tracking code requires there to be a <form> tag on the form in order to track it and because this form does not have one, they cannot track it.
]]>Hi,
Where can I find the shortcode of the wheel? I want the wheel on one page.
Best regards
Hi Guys,
I have recently bought the pro version of the wheel and have integrated into Klaviyo for marketing purposes.
I have a few issues –
- The customers who are opting in are not being feeded through as subscribed on Klaviyo’s backend and so email and sms cannot be used to re-market them. I contacted the developers from Klaviyo and they advised that the module is using one of their old endpoints which adds users to the list but it does not “subscribe” them despite opting in. They have advised if you could kindly update the plugin to use the subscription endpoint (link attached in this post) instead of the endpoint it is currently using.
- Also, Klaviyo only accepts numbers in the format of +44… however customers are permitted to enter whichever format they like which leads to my question – is there any way we can set a specific format for the Phone Number field on the wheel so that we don’t need to manually do this and that customers are forced to input in a specific format (with country code)?
Many thanks,
T
]]>Good afternoon/morning,
I am having a few issues with the wheel not collecting the info and not integrating correctly with Mailchimp. Here is a video explanation: https://vimeo.com/826255633/97c085543b?share=copy
Thank you in advance for your help.
]]>Right now it auto signs them up to mailchimp if they spin the wheel, but I really REALLY need to double opt in before subscribing (i.e. mailchimp sends them the email with a link to verify subscription). Is there a setting for this? Can I edit the code to do so? I can do whatever you need in the functions or make a custom plugin if you could give me some advice or code.
Thanks much!
]]>Hi guys,
I need your help bcz I deleted the plugin,cleared the cash even I loged via new fresh installed browser but still appears after 10 secs??
Thank you in advance,cheers
]]>Hey,
when the Shortcode is embeded in the new Elementor Nested Feature (Container) it is not working Responsive. Even not on desktop.
The button is overlayed by the spinning, see attachment. Millions of user use elementor. Please fix this.
Hello, I made a wheel of fortune and gave a limit to each of the prizes. I wanted to know how to manage the status of the prizes (their limits)? And another question is, if one of the prizes ends, how do I know and how can I give it a value again so that users can win?
]]>Hello,
The wheel works weel on desktop and is great! But on mobile, it is a total mess. The wheel is totally on the right of the screen, text on slices are besides the wheel, logo is on another side, etc.
How can I fix this problem?
Thanks in advance,
Christelle.
]]>No way to can use the Wheel just as a game for registered users without collecting email ?
]]>Hi,
I’m using the pro version, but I can’t find out how to change the email address the winner is notified from (I want it to be different from the admin email).
Ryan
]]>My client only wanted to use an optin wheel for Black Friday, so she requested that we take it down. I turned it off. That didn’t work, so I deactivated the plugin. THAT didn’t work, so I completely deleted the plugin. I waited 48 hours and it’s still showing up. I’ve purged the website cache several times. I have no idea how it is still showing up. This is super frustrating. Can you help us resolve this issue?
]]>HI there,
Even if i click “i dont feel lucky” the popup keeps showing up on every single page. How do i stop that from happening?
]]>Is there a way to allow customers to spin the wheel, even if they’ve already been added to the Mailchimp audience at some point in time? Right now it’s telling me “This email address is already used.” — even if I use an email that has never spun the wheel before. My client wants EVERYONE who visits the website to have a chance to spin the wheel, even if they’re an existing customer.
Thanks so much!
]]>hi, im a wordpress developer and i want edit your plugin for the employer
the problem is in both version(free & pro) javascript files are minify.
where can i get unminified version?
Hey Team, How can I social media pages before click on play wheel button. Like first user follow my page then that play button will work. How can i do this in this wheel?
]]>I assigned coupons to certain products for the prize.
I want the product page link or add to cart button to be displayed to the user after winning, so that he can go to the product page and add it to his cart.
Hello, I would like to know if your plugin could help me with the following problem.
My client would like to have the game done before the checkout and that would give the client the authorization to buy or not the product if he won the game.
Do you think your plugin could help me for this please?
Thanks
Best regards