Rating: 5 stars
They have attended to my request and managed to solve my requirement, very good support. The new version of eventin looks better and is more intuitive.
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great support from the team , fast response and verry helpfull to find a sollution
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I had a little bit of a hard time with the plugin – but the team were happy to help! Thank you for your patience and assistance ??
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The product is easy to use and we particularly appreciate the technical support.
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Great Plugin for Event Management and quick support.
]]>Rating: 2 stars
I wanted to export all my tickets information with all user input data to excel sheet sheet, but they seem to be missing this feature, that is why it does not work for me.
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This plugin saves alot of time and the support is very fast.
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I’m using Eventin since 3 years and It’s a great plugin with many functional solutions. The ThemeWinter Team continues improvment of this plugin so some bugs happens but the support works very quickly and they are doing everything to solve all problems.
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I’ve been using EventIn and Timetics together to sell concert tickets, and the experience has been fantastic. The plugin continues to improve with each update, and the customer support has been exceptional. Highly recommend!
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Plugin is Overall best and no plugin like this, Im using pro version. Eventin is a fantastic plugin that has made event management on our WordPress site a breeze! The features are powerful yet easy to use, making ticketing and scheduling simple and efficient. Plus, their customer support is top-notch—responsive, friendly, and always ready to help. Highly recommend it!
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We had a few issues after installing the plugin and adding the event, but the support by mail was very swift. They fixed the issues directly on the staging site, which should be fixed in the most recent release. (I still need to check.)
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Support quick to answer when emailed!
]]>Rating: 1 star
Eventin caused significant problems on my website. After installing, it led to a critical error (Error 500), breaking the entire site. The customization options are limited and feel more like a hassle than a feature. To make matters worse, the support was unhelpful and slow to respond, leaving me scrambling to fix issues myself. Overall, I wouldn’t recommend Eventin, especially if you’re looking for reliability and responsive support.
]]>Rating: 1 star
Support is very slow, they answer 24 hours later and this is a paid plugin, also, the QR does not work in the paid version, it does not arrive. Yesterday I updated to version 4.0.12 and the payment stopped working, it does not arrive at check out. Very bad
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Hello
I sincerely request everyone that better away from this useless plugin. I purchased the pro plugin and there is no use.
Here are the issues…
When I contacted them in email, no response from them. They responded for an initial email and they are saying that “The plugin might have conflict with the website theme”. How come its is.
I am not at all satisfied with the plugin. I need my money back.
Kindly away with this stupid plugin.
]]>Rating: 5 stars
The Themewinter Eventin team has been highly responsive when it comes to support. The plugin is responsive, elegant in styling, and modern. Give it a try!
]]>Rating: 5 stars
I am a professional event organizer in Europe, and this plug-in has given me the opportunity to make all my concerts bookable online. Minimal effort, maximum results, with some bugs resolved thanks to the excellent online support.
]]>Rating: 1 star
One of the worst plugins I’ve ever purchased, new bugs with every new version, and support responds with unacceptable delays without ever solving the issue.
I do not recommend buying it.
Rating: 1 star
I purchased 2 Lifetime licenses of Event Pro when it was v3.x. The latest v3 plugin worked fine and was stable. There were 2 unresolved bugs impacting the redirection and side cart with WooCommerce and Elementor Pro. These were never resolved in v3.x
V4.x was realease 2 weeks after beta testing and was simply NOT production ready at all.
The whole data migration was broken. Live events not working anymore etc. Completely unusable and impacting Webshops and online buisinesses.
Since v4.0, I’ve been in almost weekly contact with support to get things sorted.
There were so many regressions that I’ve spent easilly 2 full days debugging and testing + tweaking for them.
2 security/patch updates that resulted on a critical issue 4.0.5 and 4.0.9 of the free version.
Styling is after almost 4 months still not applying the primary and secondary colors defined in the plug-in settings. The 3 available single page event templates are simply not using these and have a lot of plugin-in specific default colors you need to override in CSS. I mean, for buttons and so on, you should at least inherit from the theme used by the website…
v4.0.7 came out with a breaking change not documented in the release notes. Date format with / was not supported anymore while it worked fine in all previous versions. Again, impacting the whole site.
Since version 4.0.10 free made available in the past hours, the styling of the single page for free and pro was again changed. Previously applied CSS styling up to 4.0.8 is simply not taken into consideration anymore. Ugly + – buttons for quantity, attendee registration form also impacted with border styling and color changes.
And in the release notes, you can only read a few fixes.
Well next to the fixes you have a lot of impact on branding/styling which is bad for reputation.
And it introduced new bugs!
Existing published events with 2 ticket variations available for purchase had simply no ticket purchasing options displayed anymore. Needed to delete and create them again.
How can this be release as this would have broken the whole registration count per ticket if I did the update on the live website!!!
The registration limit date is nowhere to be found in the admin part of the event. But it is displaying a date coming out of nowhere which is even in the past but the tickets are still available for purchase.
I feel I’ve been a beta/quality insurance tester since june 24 for this plugin.
The promise is appealing and the marketing and affiliates have high praises. Looks like they never had to work with the plugin on a real website because honestly, it’s the only plugin I’ve ever used (and paid for twice) that is blocking me for making security updates on a customer website.
Let alone demanding a lot of effort to maintain a working website with the expecting look and feel update after update.
And it’s not like I’m using it for a complex use case. Simple offline events with 2 ticket variations on 1 website. No schedules, agenda, seat map, speakers, etc
And RSVP only on the second website.
Headhache for both thanks to Eventin.
Support is polite and apologising everytime. They better start fixing and stabilizing things instead of apologising foor the poor quality of their development and quality insurance work.
Rating: 5 stars
the plugin is in constant development and i could appear tricky to work with and buggy. but what a support, they could solve all the problems in less then 48 h on each problem i had, even earlier.
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Pro Version User Experience
They are really trying their best to the maximum sweet user experience.
Features looks pretty cool, they are open to contribution into the development of the product.
]]>Rating: 5 stars
I encountered a small issue on Organizers single page with the recent update, but as soon as I asked for support, I’ve received a nice message from the devs’
They fixed my issue in less than 24hours, which is really the best you can expect!
Rating: 5 stars
Excellent customer support team and first class plugin.
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The plugin and the support is the best in the world.
Proud of u guys!
Thanks
]]>Rating: 5 stars
It covers almost all needs, and in the event of a problem, the support responded kindly, they tried to solve the problem as soon as possible. I am completely satisfied.
]]>Rating: 5 stars
I’ve been working with the Eventin plugin for some time now ad it is a great bit of software if you want to sell tickets for events both online and offline.
The support I receive is great too. Always helpful and polite.
I just wish they could deliver a product that offers the same capability on the systems frontend as the backend. I know they are working hard on this and we all eagerly await this in future updates.
]]>Rating: 5 stars
Since getting in EventIn, I have moved away from other ticket purchase plug-ins and I couldn’t be happier. Mainly with the customer service, as when I’ve had any template or tech issues the developers have actually gone in to my website and fix the code.
I can’t recommend this enough definitely worth the money
Rating: 5 stars
Got version 4. Amazing to work with
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I’d like to thank the customer service for taking the time and helping me out when there are some issues.
]]>Rating: 5 stars
I recommend this plugin to anyone wanting to sell tickets and make some serious money. Besides the plugin being phenomenal the customer service is amazing. They are kind and more importantly patient. They even reply during the weekends which makes it convenient when deadlines need to be met. This plugin and the Themewinter company in general is just amazing! Five stars all the way.
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