Rating: 2 stars
please make the “back campaign” button renameable
]]>Rating: 2 stars
If you want to use this plugin straight out of the box without modifications it is OK.
But if you want to customize it, forget it. There is very little user friendly things to customize in admin. If you are a coder, there are no hooks, few short codes, poor documentation, and strange integration with woo. None of the woo mods I used actually worked with the plugin because it uses its own templates and overrides that doesn’t include woo tie ins. As an example if you get the extra tabs plugin or discussions one it will not work.
It ties into the billing system somewhat but it is did not live up to hype of being fully integrated and functional with Woo because it is most definitely not. Rewards were limited and couldn’t be variables (like if you want to have shirts in your campaign).
Support was slow and poor. I tried for a month to get this thing to work. Going back and forth from support (1/10) gave a response that was helpful. Documentation is light.
I scrapped this whole plugin and just went with woo, woo mods, and a bit of php.
So if you want to use the features they have and not change anything. Go for it.
If you want to create a customized crowdfunding solution for your client. Skip it and just use woo and it’s mods. Maybe a few Advanced Custom Fields. You will get a much better result that is supported well and reliable.
]]>Rating: 5 stars
Best theme provider with the best support
]]>Rating: 5 stars
I inquired about a clarification on the system and they got back to me right away!
The support for the system modification was perfectly done and very helpful. It was the best support I have ever had. We look forward to working with you again in the future.
]]>Rating: 1 star
Purchased a pro lifetime license – big mistake. Months and months without critical bug fixes. Support very slow to respond. No real development.
]]>Rating: 5 stars
The team are quick to help and offer clear instructions to get you back on track
]]>Rating: 5 stars
Muy bueno el pluing, solo que el coste es muy elevado cuando es para una campa?a personal.
]]>Rating: 5 stars
Their support team went above and beyond in helping me with my questions. I have had a great experience with their customer service team. Thanks guys, keep it up!
]]>Rating: 5 stars
9:30 PM on a Friday night EST Munayam M was a lifesaver and tremendous help sorting out some custom css .
Thank you so much : ) !!
Rating: 5 stars
support is very approachable and helpful!
]]>Rating: 5 stars
Wow! They really helped me out with a problem I had regarding a conflict with their plugin and a new theme I installed. The support is wonderful and friendly and they got back with me really quickly.
Thank you so much.
I’m also really grateful for this plugin since it fulfills my needs perfectly. I purchased the the pro version of their Tutor plugin because they do such good work.
And will definitely consider purchasing the premium version of this plugin in the future when my finances are in better order.
I’m so grateful I came across this plugin and can only sincerely thank the Themeum team for taking the time out to help me and support their product when I couldn’t figure out what the problem was!
]]>Rating: 1 star
I just tried this plugin, at the same time that I tried it with similar plugins of her competitors!
I asked several questions to all the developers, and the only one that didn’t answer me was WP Crowdfunding!
How they want to sell their plugins if they don’t even answer questions from potential buyers ?
So, I recommend the competitor’s plugin!
Rating: 5 stars
Theme works like magic. I am glad I did not waste money getting my website built from scratch. This them has everything I needed PLUS more. And to top things off, their customer support team is amazing!!! This company is going places!! Thank you guys.
]]>Rating: 1 star
We had to wait on support a few months to fix small bugs. And when they actually fixed the bug, they fix it so it was fixed wrong.
]]>Rating: 5 stars
they are so helpful and communicative..the best
]]>Rating: 5 stars
I had several issues with the Backer theme and was provided with a great support guiding me though the process of how to update the plugin and support was extremely great and kept to their promise.
]]>Rating: 5 stars
I purchased pro version today after trial. The plugin is powerful. I get free theme too when purchased the pro.
The support is very fast. They will give you feedback less than minutes on live chat and less than 24 hour on email.
Overall, i satisfied with the product and services.
Good job!
]]>Rating: 5 stars
Great Support
]]>Rating: 5 stars
Worked with me on multiple issues, was very informative and helped me resolve my issue.
thanks ??
David
Rating: 5 stars
Easy to contact and get support from the chat and email. Gianna provided great and quick help throughout this process. Im quite new at this and it was a breeze to learn with the help of this team.
]]>Rating: 5 stars
For me the best wordpress plugin!
]]>Rating: 5 stars
I once again thank you for how you helped to configure my free plugin!
]]>Rating: 1 star
1. It works, somehow, but comes with so many bugs it’s unbelievable.
2. Sloppy code, just sloppy.
3. The plugin lack sense of UX
4. Again, there are so many issues, unresolved ones, and the new bugs keep on coming. Seems like they don’t have enough manpower to fix these bugs. I’ve been using this plugin (and the Pro version) for 1 year this coming June, and (almost) none of my issues is resolved. Even the Themeum’s support forum where I posted these issues is now gone. I guess they had to take the forum down due to so many unresolved issue there that will affect Themeum’s brand image.
5. Communication with them is usually hard, I have to screenshot every single problem and literally mark it to avoid misunderstanding.
6. The only good thing is that they always respond to your issue, for that, I gave them a star.
]]>Rating: 5 stars
Great Support from Gianna C.
]]>Rating: 5 stars
Gianna C. A Super brilliant customer support. Themeum got my thumbs Up.
]]>Rating: 5 stars
The guys and girls at Themeum have been brilliant in assisting with WP Crowdfunding, even going so far as to make some custom functionality for my platform. Brilliant support!
]]>Rating: 5 stars
Thanks a lot to Gianna C. you are the best !
]]>Rating: 5 stars
Probably the best support experience I have ever had!
Always on point! Fast and accurate.
Rating: 5 stars
Received some great support with a step to step guide to how the plugin works. Though pending a solution but agent completely understood and support me through the process. Will recommend.
]]>Rating: 5 stars
Very good plugin. Easy to translate and adapt. All you need in a crowdfunding plugin.
Very quick support as well
]]>