Apparently the new shortcodes don’t match the old shortcodes we used before the plugin updated. So FAQ’s are no longer displaying. Also, no shortcodes are visible on any page in the settings so I don’t know what the new shortcodes are. Please help. We are using WP 5.5
]]>I used to be able to see individual FAQs at their links, but now it seems those links no longer work. This is extremely frustrating because my FAQ link have gotten me some great organic search traffic over time and those links have been shared around, now they are all broken.
Is there anyway to repair this? I looked to see if paying for the plugin would get it to work, but from my reading so far, I don’t see that to be the case.
]]>Today I updated a customers website which use your theme TopClass https://themeforest.net/item/topclass-multipurpose-business-corporate-theme/9094711.
I also update the theme from 3.0.0 to 3.0.2
But when I try to activate the plugin it get this error message:
Fatal error: Cannot redeclare add_js_plugin() (previously declared in /wp-content/themes/topclass/lib/shortcodes/tinymce.button.php:25) in /wp-content/plugins/wp-awesome-faq/lib/tinymce.button.php on line 25
I compare the files and they are equal.
Only the included file jwtheme.tinymce.js differs.
I have the prefix jwtheme_ to topclass_ and also add this prefix to the add_js_plugin function in /wp-content/themes/topclass/lib/shortcodes/tinymce.button.php
Now I was able to activate it.
]]>Hi,
There is an issue after upgrade plugin 4.1.4 to 4.1.5, it shows the <class=”panel-title”> in the FAQ title. Please help us to fix this.
Thanks,
]]>Why do you have Live chat online, when you are not. I tried 4 times to get some answers about PRO version and none is live ??
1. Can we use image or icon before question
2. can we make some spacing between questions?
Hi,
there is an error in your code in the index.php 233. line. Please correct it to this:
$links[] = '<a href="'.WP_AWESOME_FAQ_PRO_URL.'" style="color:#fff; padding:3px 10px; background: red;" target="_blank">' . _x('Upgrade', 'Plugin action link label.', 'jeweltheme') . '</a>';
That will solve the error.
]]>wp-content/plugins/wp-awesome-faq/index.php +233
$links[] =
needs to be
$links = array( '<a href="'.WP_AWESOME_FAQ_PRO_URL.'" target="_blank" rel="noopener noreferrer">'._x('Upgrade', 'Plugin action link label.', 'jeweltheme').'</a>');
When I click an FAQ Header the box of the FAQ one below opens. Not the one I clicked on. This is confusing. However when I click on the title to close an FAQ the correct Text ist closed.
]]>I’m getting 404 errors for a gif in your jquery-ui.css file.
.ui-progressbar .ui-progressbar-overlay {
background: url("images/animated-overlay.gif");
height: 100%;
filter: alpha(opacity=25);
opacity: 0.25;
}
The animated-overlay.gif is not contained in your downloads.
Just thought you should know.
Steve
]]>I have some FAQs but on the FAQ page I don’t want the actual FAQ question to be displayed as a link (a). How to I get rid of the link? Also how do I get rid of the Archives: in the page title? I only want the title to say “FAQ”. I am using a twentyfifteen child theme. https://legendscbd.com/faq/
]]>Hello Team,
Currently FAQ does not works with the site origin visual editor, I can able to see the title and content of the faq in the added pages but according does not show to , Please find the attachment of the error in console.
Let me if there might have any server issue or this need to get tracked via code, Thankyou
Scree shoot of the issue : https://www.awesomescreenshot.com/image/2146644/f2cc3d3041e27c6d48d2e058900ad7aa
]]>I just installed the plugin and added a question , but I get 404 Page not found error when I open the faq link
]]>We have just installed this plugin, and added a selection of FAQs, but the URLs it creates all go to a 404 not found page within WP.
Why might that be?
]]>This is a decent plugin. However, printing upgrade advertisements for all users (even authors) is not great. Please restrict these advertisements to administrators only.
]]>Hi. First of all, excellent plugin! Thanks for your work.
While trying to style the FAQ to better match my site, I noticed that on line 94 of /wp-awesome-faq/jquery-ui.css the font size for .ui-accordion .ui-accordion-header is marked with an !important.
Is that really necessary? It prevents those of us who want to do a little styling from changing the font size without hacking the plugin css directly.
Thanks!
]]>Evaluating your plugin. Everything is great except the Jquery accordion. I show no javascript errors or version conflicts. https://cleacademy.net/faq/
]]>Hi,
I really like this plugin, thank you for creating it.
I want to show all my FAQs on one page but in their category groups. So at the moment I’m displaying them on a page like this – where each category name has to be typed in over the appropriate category:
Category One Name
[faq cat_id="1"]
Category Two Name
[faq cat_id="2"]I will have quite a few categories so I’m wondering how I can display all the categories like this automatically. I can only see the shortcode for displaying all FAQs uncategorised.
Thanks in advance.
]]>Hello,
I used this plugin a few months ago. I upgraded my WP to version 4.5, but this plugin doesnt working anymore. When I try to click one faq post, it always go to top. You can try it here:
https://blogginger.com/the-answer-to-the-question/
How I can resolve this issue?
Thank you!
]]>I created a page and just used the command: [faq]
to show all of the FAQ. While the page was a draft it worked properly but after publishing it shows as links to the individual questions like they are post- like a blog ??
Running
WordPress 4.5
THEME: Engrave (Lite) Update to 1.7.7.
hello, i was developing a site on one server and your plugin works greatly !:
https://www.zeevm.co.il/work2/products-page/faq
but once i have moved the site to another server, now everything is broken:
https://www.gbwawa.com/products-page/faq/
do you have any suggestions on how to fix this ?
]]>Hi there,
I was looking through the other posts, but couldn’t seem to find a clear answer on how to solve this issue. My faq accordion style was working once upon a time (and beautifully), but now it just shows me an ‘Archives’ page with each FAQ listed below it, with links to separate pages for each.
How can I resolve this issue?
Thanks!
]]>When search the FAQ articles come up as results, but when you click on the link there is a 404 error.
]]>Is it possible to change order of FAQ items yet?
I want to move one of the items up but leave the rest as they are.
The html structure of the accordion changed with this update.
Previously the structure was…
<div class="accordion ui-accordion ui-widget ui-helper-reset">
<h3 class="ui-accordion-header ui-state-default ui-corner-all ui-accordion-icons">
<a href="">FAQ Question</a>
</h3>
<div class="ui-accordion-content ui-helper-reset ui-widget-content ui-corner-bottom">
<p>FAQ Answer</p>
</div>
</div>And css styles for the FAQ Question was applied with the classes…
.ui-state-default a, .ui-state-default a:link, .ui-state-default a:visited{...}
After the update the html structure is…
<div class="accordion ui-accordion ui-widget ui-helper-reset">
<h3 class="ui-accordion-header ui-state-default ui-corner-all ui-accordion-icons">FAQ Question</h3>
<div class="ui-accordion-content ui-helper-reset ui-widget-content ui-corner-bottom">
<p>FAQ Answer.</p>
</div>
</div>So any custom css you have added to style the Questions should be referenced with the css selectors…
.ui-accordion .ui-accordion-header h3 {
font-family: Arial;
}On one site Accordion stopped working after 4.0.0 update.
On another site it continued to work.
In the site that continued to work the Dashboard => FAQ => Settings had been set to “Close All” and had been saved (before the update)
In the site that stopped working Dashboard => FAQ => Settings had never been changed or saved since installation.
Issue was resolved by clicking the save button on the Dashboard => FAQ => Settings page.
]]>Hi,
now first question is always open but how to make it close? I want to have just close all faq question.
Any suggest? I need it.
Anyhow plugin works really good ! ??
]]>Is it possible to have all the FAQ tabs open on load?
Thanks
]]>Hello, I have a page with all my FAQs sorted by category. When I open the page, the first FAQ of each category is always open. I would like to have them all closed. How do I do this?
https://www.photosbyemilie.com/wedding-faqs/
password: test
Please note that the content of this page is still under construction.
Thanks
]]>Hi,
Need first faq as active while open the faq page using WP Awesome FAQ Plugin. Please help
thanks,
]]>Hi,
Very good plugin. But I don’t think people will appreciate you promoting your Pro version at the top of every page in WP-admin – with no option to turn it off… I’ll need to hack the plugin myself to remove it because it’s very annoying!!!! Please fix this or tell me if there’s an option to turn this off in the plugin settings.
Thanks,
Daniel