Hi, we are not getting email orders from the POS. I just checked and everything is fine in the payment tab: both admin and client emails are on.

Email works as expected for online orders. What should I check?

Thanks!

Greetings, we have installed the latest version of the plugin, but in the update in the checkout part we no longer have the possibility of inserting the amount of cash that is delivered and the change that must be delivered to the client, previously the amount field appeared but now it is not possible to view. Likewise, there is a problem in the product search filter, it does not filter properly according to the variants of a product since it includes other products apart from those requested by the filter. I would appreciate the attention

The POS works fine, but I have problems when searching for product in Thai language. Hope you can fix this soon.

Thank you for your support.

Hi Kilbot,

very nice plugin. Thank you so much.
I want to know if it possible to change the color of “out of stock” item or make it flashing to warm cashier.

Moreover, is there a way to apply my customization on desktop version ?

I add products in woocommerce with tax included, and doing checkout in the main page works fine, but in PoS, tax always are excluded and are added after the price, i coudlnt see any way to fix this, any ideas? thanks,

I would like to know if WooCommerce POS lists store sales within the POS?

Hi! Congratulations for the useful plugin. It seems to be a problem with the plugin as it completely crashed due to the dependency on a component. I assume there is an issue with the ssl on the following path https://cdn.jsdelivr.net/gh/wcpos/[email protected]/metadata.json.

We need some customisation needed is there any way we can select the date as future dates and place order, in order screen we need to showcase date wise orders so that admin can look and order those dates alone

Hay un problema que se produce al finalizar una compra. Me genera un “Clase de impuesto no válida”

• This topic was modified 7 months, 3 weeks ago by juanrockx30.

Hallo, i have a question. I finaly love this plugin. I only want to know, if i buy a hand laser barcode scanner, will it work with the POS? I have intaled the barcode generator and i have barcodes of the products, but before i buy, i want to know if this plugin will work with the laser scaner to add the fizical product to the checkout in pos?

Thank you very much.

Regards

The site logo does not appear in the template with the code provided by the plugin.
I have added the image directly with php echo, and it does not appear either.
Any ideas?
Thanks, good day to you

I have a problem with variable products, the selection disappears when you want to make the payment and therefore the stock is not discounted.

–

Since the update the plugin works bad, to the point to become useless. It’s been said in many comments and the only way to make the plugin work again is downgrading to version 0.4.27

Although the plugin is still updating to the new sh tty version everytime I log in even when the auto update button is dissabled.

Seriously, when are you going to fix once and for all the new version or accept that the older actually did the job, or at least stop the forced updates.

Btw any solution to this forced update thing?

When I install WooCommerce POS the Orders menu item in the Woocommerce menu disappears. I can see the (Woo & POS) orders listed in POS, but I cannot access them.

On a touch screen device, the “expand” link to view variations is very small and hard to click . It would be nice if you can just click on the main item image to expand.

Hello, first of all, thank you for the plugin, it is fantastic!! I just have problems with the POS, it tells me that the information is incomplete when I go to pay and it doesn’t allow me to close the ticket, what can I do? attached screenshot wp version 6.4.2 plugin version 1.3.12

when i click for checkout it show me this :
Cannot read properties of undefined (reading ‘data’)

on dev tools chrome

Uncaught (in promise) Error: missing value from map f24225aa-ebd3-4d0b-a545 …..

Hi there,

Amazing job developing this plugin. Works really well. Could you please add a feature where products that have backorder enabled but 0 stock should show up on the pos app.

Hallo, i find this plugin very usefull, but whan i activate the POS plugin, than the costummers are not able to order at online shop, becouse the checkout page classic for woocommerce does not work. I can use only POS or without POS , but not both together. I think i have a bug or any idea how to fix it?

Hi,

When we sell products with size variations, these are not decremented from stock. If an order includes simple products and products with variations, only the products are decremented. Can you help me ?

Thanks !

Hello,

Searching for products in Latin works. It doesn’t work in Cyrillic.

Searching for SKU’s of simple products works. It doesn’t work for SKU’s of variations.

Thank you for support!

I’ve been using this plugin for about 4 years and at times it has been forcing an update of it, everytime it updates the plugin to a newer version it simply does not work, no item is shown no matter how much I wait or refresh the page, it’s utterly annoying.

Although I’ve been able to keep using an older version and everything works good and nice so it has been ok so far, until now that it forces me to use the version that does not work and when I try to install an older version as I used to do I’m getting this message

“Please update your WooCommerce POS plugin to version 1.3.0 or higher”

so I’m not able to use the plugin, I’m not able to make sales normally, and I’m not able to fix it as I used to. PLEASE check on this problem, I need to have the old version available again so I can sell, the new version does not work for my site and I do not want to have it anyways, just allow the use of the older versions again

<font _mstmutation=”1″></font><font _mstmutation=”1″ _msttexthash=”42119415″ _msthash=”386″>Hola, mi nombre es Iván, tengo un problema con un plugin WooCommerce TPV me pide que inicie sesión y a pesar de acceder con el usuario y contrase?a correctos, sigue sin dejarme entrar, he intentado desactivar y borrar el plugin e instalarlo pero sigue solicitando un login al que no accede.</font>

Good morning, I have such an error: I am prompted to install and activate WooCommerce POS in order to run WooCommerce POS Pro, but both are installed correctly and neither plugin requires an update (WooCommerce POS v 1.3.7 / WooCommerce POS Pro 0.4.19). How can I fix this?

Dear all,

I could enter Chinese in the search field and then search products with Chinese characters without any problem in past. So the old versions or very old versions can work for Chinese. After upgrading, I can find the Search field cannot work for Chinese. English characters and numbers can work.

Do you know how to fix this problem ?

Thanks !

Best Regards. Cloud

Hi, while checking out with cash the tendered amount and change amount is not showing. Screenshot – https://snipboard.io/wEs0Qc.jpg

First of all, thank you for developing and keeping updated this plugin.

Is it possible to show the product variations tab expanded by default?

Regards.

• This topic was modified 1 year, 4 months ago by Miguel A..

Hi there

I’m just developing this online + fisical store and I just cannot make Woocommerce POS updating stock after purchase, or after manual change stock in any product (example: in a variable product, if I update some variation stock and save, in POS screen the stock remains in original number – same situation after POS checkout, if I go to online store the stock does not change at all). Is there ay known issue or mandatory setting that I need to set to live update stock after purchase or after stock increase-decrease from wp woocommerce admin? thanks

1. This is a community forum for the free WooCommerce POS plugin, DO NOT post questions about the Pro plugin here.
2. I will try to check these forums as often as possible and reply to messages, but the quickest channel for support is the Discord Chat https://wcpos.com/discord.
3. There is also documentation at https://docs.wcpos.com which is continually being updated with new information, so please check the documentation before you ask a question.

Hello.

I am using this plugin along with the PRO version. I downloaded them 2 years back and they work perfectly until now. I just updated the plugin to Version 1.2.1 and many important functions are not showing naymore ….. and i want to know IF this is the norm now OR there is a problem.

Change 1: Before the update, in woocommerce orders dashboard, I could see which orders were via POS, since a small ‘pos’ text was written next to them. Now i cannot see that and is bad since you cannot distinguish which orders are through POS and which orders were though online purchase (card etc).

Change 2: Before the update, in Woowommerce reports you could see graphs indicating separatly which orders where through POS and which through online (card etc) and that was very very helpful since we could understand from where our sales were coming from. Now after the update, POS orders are all mixed up with the online orders, as one, as we cannot figure out how many sales we have through POS and how many sales we have though online orders…. and this now is causing us a big problem since we cannot understand from where our orders are coming from.

Hope you understand what i am saying…. i cannot add any photos here to explain the matter more… but im sure the people that use Woocommerce Pos plugin for years now and they just updated it …. they will understand the problem.

Hoping for your help to resolve this if possible.

NOTE:

to be noted that after the update to Version 1.2.1, i am having the below notification on top of my dashboard and i do not understand it. Woo POS 1.2.1 is apparently already installed and activated. Woo POS PRO which i installed 2 years back is also installed and activated. So, why this notification is showing up?? Does not make any sense to me….

WooCommerce POS Pro requires WooCommerce POS. Please install and activate WooCommerce POS ?

Many thanks

Yiannos